About this company
The Bath Authority of Charlotte
"At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first!"
Types of work
GuildQuality surveys
Badges
Photos 9
Reviews 41
Of 42 respondents, 41 left a reviewRecent reviews
Kay A.
Excellent workmanship. Courtesy of employees.
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Rose P.
We had a great experience. We love the shower. I would definitely recommend The Bath Authority.
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Alfredo A.
Tyler was very productive and got the job done fast and with great quality.
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Perry G.
Did a good job. couple of minor things, but all in all good. I think price is high on these jobs, but it looks nice.
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Jeffrey H.
I would highly recommend the Bath Authority. Everyone comments on how beautiful our shower turned out.
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Customer in Concord, NC
Way to expensive.
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Janice C.
Travis and hid trainee did a fantastic job
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Wesley B.
Process of contacting was easy. Staff was friendly and professional.
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David S.
They were on time and did a good job. They were very knowledgeable.
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Mickie S.
Our experience with everyone at Bath Authority was amazing!!! The entire process was so easy and everyone was super knowledgeable and professional!!
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Jill H.
Yes, very professional job.
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Mark B.
They sent two contractors out. There was a serious language barrier. They did a bad job. Travis came out and said he could re-do the whole project. I can't take that much time off work. They ended up patching the problem. When you pay for something new. You expect a brand new install, not a patched up one.
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Jeanne P.
They were really prompt and right on time. I was real happy with the job they did.
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Michael B.
Our installer was Tyler. He did a great job on our tub to shower conversion. We did have an issue with the sliding glass doors but he came back and fixed it. We are very satisfied with the result.
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Jerry S.
First class from start to finish
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Customer in Charlotte, NC
Professional staff and high quality installation.
Took 7 weeks for product to arrive.
Long lead time. Purchased custom glass doors which will be installed 4 to 6 weeks after the shower is installed. Selling point was they are a very large bath replacement company who is owned by or with a national window manufacturer/ installer. Despite their size, must have limited bathroom inventory and not the clout to expedite product for a reasonable install time. Good company to have your bath conversion if you don't, mind waiting 2 to 3 months for a complete bathroom.
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Customer in Hickory, NC
The only downside is they are a little on the expensive side.
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Julie F.
I am in love with my shower. I wish it could have been installed sooner but I understand why it took weeks to come in
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Somer C.
Bath looks nice but there have been issues with communication
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Customer in Concord, NC
Vangela F.
Brianna M.
Sami N.
Customer in Concord, NC
Kevan M.
GuildQuality
Customer feedback report
