Beautiful work, had an issue, but they handled it immediately.

Best value of quotes received. Excellant customer service.

The product and installation are top quality. The only negative is that the Sales Rep projected that the work would be completed in one day; once the work was started, it was obvious that a one-day completion was impossible. This is no way was the fault of the installation team, who were excellent. The amount of inconvenience experienced to plan for and accommodate the necessary 2nd day would have been avoided if it was simply stated up-front that two full days by the 2-person team would be needed.

Nick and Hector were excellent, very nice people and kept everything clean and the job they did with the structure being out of wack was impressive!

The guys that came out to do the work were polite, they cleaned up, and did a great job.

Very happy with the whole process. Our design consultant Carl was great. Installer Gene was very professional and completed the job in a timely manner.

Excellent workmanship. Courtesy of employees.

I have already shown my two neighbors our shower and they loved and passed on your contact information, one I actually referred on your app.

Kenny went above & beyond to ensure that everything was correct & meticulously accomplished. THANK YOU!

The assessment was explained fully as were the options. Our materials came in ahead of time. The installers did a wonderful job. They completed the job in a day and a half. It probably would have only been one day, except they had to reroute some plumbing.
As this is a handicap shower, the side of the base pan is flat. We have an issue with water running off the seat on to this edge and the floor. Upon notifying BA. They recommend a solution and ordered it. If it wasn’t for this glitch, that has yet to be rectified, I would have given them 5 stars.

I would recommend The Bath Authority to everyone, especially the installer Pete, he did a great job.

Just horrible. The whole experience. And I hate the results. I’ve had three people ask me for your info and said I wouldn’t recommend you guys to my worst enemy. So you lost out on multiple peoples business. One who’s already scheduled an install through a different company that would have gone through you if I recommend because well it’s my mom

I highly recommend the crew that came out. They went above and beyond to do a great job!

I was very satisfied with my experience, and they were very professional.

The price is ridiculous… but the work was great

We had a great experience. We love the shower. I would definitely recommend The Bath Authority.

Product is beautiful. Simeon is awesome. His work quality, communication & professionalism is extraordinary. Love our tub to shower conversation!

Our shower looks decent overall! I’m happy from what it once was to what it is now! Only complaint is our drain was a brassy color and we ordered black finish for all the hardware. Also, our surround got a pretty deep cut that’s noticeable. Otherwise our crew was professional, courteous and cleaned up their mess! I wish it could have been done in 1 day like we were told, but I understand there was more work than the crew was made aware of. It seemed like communication fell short from the bath authority to the contractors. Hopefully this can be improved in the future and hopefully are few minor complaints are addressed, however the job overall met our expectations!

Done in 1 day, did a wonderful job!

Additional Comments

Additional Comments - Wonderful job.

I have recommended this to others already. We were very pleased with the process.

Professionalism

Professionalism - Dave and Kenny did a wonderful job with the installation. We were very pleased.

Old to new!! I couldn't be more happier about my new shower!!!

Cleanliness

Cleanliness - Never saw a dust!! Great group!!

Additional Comments

Additional Comments - Thank you again!!!

Additional Comments

Additional Comments - The materials were received and the work was completed as promised. The install was great and looks fab! It's hard to find this kind of service these days.

Overall Experience

Overall Experience - Everything was done very well.

Additional Comments

Additional Comments - Alexander Naida was awesome. He knew what he was doing and was very knowledgeable. He cleaned up after himself. He was nice and really good.

Easiest experience I’ve ever had from start to finish.

Cleanliness

Cleanliness - Best clean up I’ve had with any contractor.

Additional Comments

Additional Comments - The guys were the best!

Scheduling Accommodations

Scheduling Accommodations - it was very easy to schedule an apointment.

Best installers..all went very smooth from start to finish...will recommend to anyone looking for a new bath remodel. Thanx Bath Authority

Professionalism

Professionalism - They were very professional throughout the whole job

Additional Comments

Additional Comments - I'm happy knowing my family is safe now in the shower...

I am completely satisfied with the work, the workmanship, and the courtesy care of my home. DJ and Caden were courteous. I was very satisfied with the people.

They did a very good job.

Additional Comments

Additional Comments - I would recommend them. They were very nice and did a wonderful job.

The sales person was great but things after that wasn’t so great. I like having everything in front of me in black and white to know my actual total cost and what pmts are to be. The worker Gene was great. Here when he said he would be and did very great work.

High quality materials and hardware used

Professionalism

Professionalism - Phil did a fantastic install, very professional

Additional Comments

Additional Comments - We highly recommend Bath Authorities. Very professional and knowledgeable staff from Start to finish. Love our New walk in shower. Absolutely beautiful.

Nick and Hector did a great job on installing my shower.

Quality of Workmanship

Quality of Workmanship - The installers did a great job and everything was cleaned when they left

Additional Comments

Additional Comments - We will definitely recommend and use TBA in the future. Thank you

Tyler was very productive and got the job done fast and with great quality.

The staff was very accommodating and they cleaned up as if they were never pres

Additional Comments

Additional Comments - I have never met a staff that was as friendly and professional as your staff...I would highly recommend Bath Authority to any and every one

Scheduling Accommodations

Scheduling Accommodations - I was aware of the schedule and they kept me informed

I would recommend The Bath Authority if you live close to Milwaukee or Green Bay.

Professionalism

Professionalism - The contractor was very professional. I was very impressed with him. It was hard to get a hold of the staff sometimes.

Types of work

Types of work - Shower conversion.

Recognized Excellence

Recognized Excellence - I would like to recognize Andre Branch.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations with the finished product.

Additional Comments

Additional Comments - We had a couple of problems, but they came in and took care of it and left me highly satisfied.

I did refer you to my friend Tamara Simonds. She is getting a new shower from Bath Authority.

I didn't like the way they ended up leaving gaps at the corners of the walls, in the tile, and things like that without covering it and finishing the floor around it. They chipped the tile, and I'm not happy with that. I'm not happy with the financing, what the payments are, everything that was done, and having other companies in their name take money out of the account for a down payment. They told me what it was going to be, and that was fine at zero percent interest. They didn't follow up right. They are paperless, and they haven't sent me any paperwork or anything. I'm at a loss in what to do.

Professionalism

Professionalism - They did pretty good.

Communication

Communication - I think he was pretty good.

Everything went smooth from start to finish!

Scheduling Accommodations

Scheduling Accommodations - The job was scheduled within the week and finished the same week.

Professionalism

Professionalism - Everyone I dealt with throughout the ordeal was very courteous.

Excellent in every respect. Material and workmanship were great!

Quality of Workmanship

Quality of Workmanship - Better than expected

Additional Comments

Additional Comments - Finished installation OUTSTANDING

Excellent job.

Cleanliness

Cleanliness - It was very cleaned

Additional Comments

Additional Comments - I will recommend to anyone.

Very professional.

Scheduling Accommodations

Scheduling Accommodations - Fast scheduling.

The day of the installation, they called at time and were supposed to show up and canceled twice. I took everything out of my bathroom and got it ready for them. Saturday they finally sent someone out, but they did not send the shower doors out. I had to go out and buy a new rod and curtain. The shower leaks from upstairs into my dining room. They had to order the doors, and now I have to wait for them to come in and for them to find out why my shower is leaking. I have to wait two weeks for the doors. This Monday they will come out to see why the shower leaks in my dining area. They do not have many installers. That was part of the problem. They sent out gentlemen from another state to do the installation.

Did a good job. couple of minor things, but all in all good. I think price is high on these jobs, but it looks nice.

I am satisfied with their work.

I am very satisfied with the project I had done by The Bath Authority.