Very professional company from my first phone call with their Representative. Excellent service in my emergency situation.

Was very satisfied with the installers Sam & Alysa. Just thought the price was a little expensive.

It took an unusually long time to get the install started despite a promise of a quick install. The cost was double the price of a bathroom of it’s size, the supplies took an unusually long time, they did not install the tiles that were promised me and I had to make two changes in order to get the project started and the office was not prompt in returning calls.

Quality workmanship. Efficient process. High price.

I was very happy with the whole process. Salesman who came to my house was nice and knowledgeable. The installer, Nick was great. I couldn’t have been more pleased with him. Your company is very professional

The workers did there job and were neat and thoughtful
Unfortunately they did not get something they needed at a favorable time to complete the job within 4 days I had allowed for the job.
I am still waiting for my shelves and grab bar to be in stalled

Installation was done in one day.

lower pricing

Good quality and professional service.

The whole experience was good including options for the bath, the sales person, the support people and the installer.

Everyone I had contact with was professional and polite. They remained pleasant regardless of how many questions asked.

This was my first experience with The Bath Authority. I was a bit apprehensive, but our salesman (Mike) was informative and no pressure. I liked the variety of selections offered and “no pressure” attitude. The concierge (Tenique) kept me informed and the installers (DJ and Jarett) were professional and engaging. I was happy with the entire process.

My 2 day shower replacement is now going on 2 weeks! The installer installed my doors wrong and flooded my bathroom causing it to leak through the floor and into my finished basement the first time I took a shower. When I called to complain, the manager said he’d have the installer out to fix it last Friday. The installer never came out, and when I texted him he said it would be another week before he could get out there. Horrible experience and service. Especially since I’ve already paid.

Told installer I wanted to keep showers paying head and flex hose and hot- cold facet !! He threw them away!!

Good value. Good people.

I would not recommend based on the salesman. I would recommend the installer.

Everyone who worked on this project was professional and friendly.

Process painless

The installation was great but it is very difficult to get an appointment when there is a problem and trying to get someone to check out the problem.

I loved everything about this experience. From Sales to the finish product, every person we came into contact with or associated with from this company was top-notch. I love our new bathroom! Would highly recommend!

Good work. It took only one day.

The crew that installed our new shower was first rate.

The work that Ryan and Jaden were awsome, They took the time for me if I had questions they answered my concerns they involved me in very step they went beyond

HONEST AND TOOK A LOT OF TIME WITH US

Overall job despite some bumps