Overall experience
They did what they say. I like the warranty for the products.
I love the final results of our bathroom but I do think it was a bit pricey. We can't imagine that the materials justified the pricing.
The installer was very professional.
The work was minimally invasive.
The result was just beautiful, functional and very modern. Solved our problem. We needed
at least one bathroom on the 1st floor that is handy cap accessible.
there is a piece in my window that's sticking out
Great service, great delivery
The windows are good quality and look really good.
Great overall experience.
We would highly reccomend Max homes to anyone. 10 stars for our sales rep and installer.
Installer arrived on time, started work & did not stop until done, approx. 9hr later.
the installers were the best every thing was on point from start to finish MaxHome you are the best
The cost seems to have a huge mark up considering what the materials cost.
The install was hassle free, quick, and looks very nice
the problem was the first shipment had one damaged window, the second time the installation was to be the windows were all the wrong size. the third time it was scheduled the windows were finally installed. and the last group arrived around noon. very frustrating.
It took two days to install due to wrong parts sent, but it was a good experience overall.
They did a great job. Everybody was nice and professional and friendly and kind and they did a good job and cleaned up and showed me what they did and asked me if I was OK with it before they left. They did a great job.
The job is still incomplete. The installer will return on July 9th to complete the installation. This is the 3rd trip. I'm also not happy about the way the windows are installed. The installers had to cut out part of the original wood frame to fit, which leaves me with the task of going back in and painting. In my opinion, and expectation for a complete job, when you hire someone to replace your windows, it should look fully finished at the end of the installation. I should not have to be painting. That's why I hired a professional. I was told it wouldn't matter about the cutout because the finished product would cover the cutout, and that is not true..
The Call Center should be aware of and respect arrangements agreed to by the sales person and the customer.
I am definitely recommending MaxHome without any hesitation. The fact that the project is just one day to complete is great! However, working with the team from sales to follow up and install was an awesome experience! Excellent Extreme Customer Service at its best!
They have a well organized system and work efficiently.
I love the windows and l am very excited to have the upgrade. The whole process from sales to install was informative and professional.
From the consultation to the installation and having the supervisor stopping by to check how things were going, I felt very comfortable hiring MaxHome.
All of the staff with MaxHome have been super friendly and helpful. No question has went unanswered.
Worked hard all the time.
The are friendly and respectful, the windows are great