This turned out to be a project that really enhanced our home. It was artistically done, with beautiful sinuous curves in the driveway, and varying gray pavers set off by lines of light colored pavers surrounded by darkish gray pavers. Alan, Tyler, Royer and Royer's crew paid significant attention to the final end of the project, checking in with us at every step of the way. Everyone who sees it asks who did it and admires it. Now we have to get the rest of the house to look as good as the driveway! Thanks, guys!

Communication, slow warranty follow-up, improve after sale experience.

The quality of the work is top notch. We had some trouble with having three to four different project managers and what we had originally req

The team was professional from start to finish. I was impressed with the quality of the pavers and the skilled craftsmanship of the construction crew.

System Pavers is one of the best companies I have ever worked with. The Sales Manager, Scott Hartman introduced me to Eric Fahland, the Project Coordinator at our first walkthrough for my new patio. Scott brought his design which we had agreed upon. On site, the three of us physically walked the area and painted where the lines if the project would be.
Eric came to the work site each day, checking in with the leader of the construction crew; and myself.
The construction crew started at 0800 each day. There was no time wasted, they were always busy at their assigned work. They did not take any breaks except for a one hour lunch, and finished at 1700.
I told this crew, they were truly artisans; leaving their mark on each job they performed. Their work was incredible, always measured and leveled.

absolutely

Excellent in the sales/suggestions department and project management. Good product and outcome. Impressed with this company. Their follow-through and warranties superior.

I talked to them, they listened to me and gave me what I asked for.

Finished project was good, but the process throughout was very stressful. I am still waiting on responses to missing paperwork. It would be hard to recommend when I am still unsatisfied with the customer service and how long it takes to get things taken care of and/or to hear back.

The design and workmanship are top-notch.

The system pavers staff was nice, clean, and thorough.

Yes. Will tell all family and friends.

Overall great work and value. Excellent customer service and communication. Tyler was amazing to work with. Our project ended up being a bit more complicated than anticipated, but he was completely supportive of our vision and limitations and really worked hard with us to coordinate a couple of different moving pieces, even though it required some changes from the original plan. He was very patient, highly professional and a great communicator. I felt very lucky to have him at the helm of the project.

Poor finished product. See other comments below.

System Paver’s surpassed our expectations!

Subcontractor of subcontractor only increased my expense and made it difficult to know who to speak with first.

Looks great

They have great followup.

Representatives were friendly and cleaned my property at the end of each working day

On time. Worked diligently (even in the pouring rain!)

The work was done well, the walkway to the house looks great. Why didn't we do this before....

They did great work and we are 100% satisfied with our new patio!

A convenient process. Professional communication and friendly.

This was my third time using SP for hardscaping areas in my backyard. The price point and quality of construction keeps me coming back!

Yes I would recommend System Pavers

The quality of work and professionalism has been good.

My experience with System Pavers was extremely frustrating. Although the final driveway installation is satisfactory, the overall process was riddled with issues. The design details, including the paver selection from the final walk-through, were not communicated to the project manager or installation team. The scheduled start date came and went without any crew showing up. I had to contact the company, and it felt like they scrambled to find a team at the last minute.

These mistakes created a stressful situation and required constant oversight on my part to ensure the project was completed correctly. I felt like I was treated as an inconvenience rather than a valued customer. Additionally, the leftover pavers were left on my property for two weeks, which was both an eyesore and a security concern.

Based on my experience, I strongly advise potential customers to explore other options. There are plenty of providers out there who can offer a smoother and more customer-focused experience. While the end result was acceptable, the overall process with System Pavers was simply not worth the hassle.

From the beginning of the design to end of the installation System Pavers was the high-quality company that we hoped for. Walker and Eric were very competent, professional and easy to work. They both responded quickly to any issues that were raised.

Everyone I worked with was awesome. They had great ideas about how to solve some of the challenges we ran into, far better than any of my ideas. The work went faster than I was expecting, and turned out even better than I was hoping.

Love System Pavers quality and speed. They stand behind their work.

Worked with us to design & install a beautiful walkway & patio that is safe & durable. It should last for many years.

We're happy with the final product but the installation process was very frustrating and left us thinking that the crew and management didn't know what they were doing. Our project manager Eric was absolutely horrible. He didn't know our installation plan and didn't take the time to learn it after 2/3/4 major mess ups that we had to catch. He was frequently telling the crew to do things that were completely incorrect and against our contract. He would then try to sneak in changes to fix the issues (changing install plan) without discussing with us. Communication was non-existent.

Such great work!

They did a great job and did it quickly

Very flexible with schedule and process. The end result was even better than expected.

I already recommended my parents and as my friends talk about installing patios, I suggest you

Limited communication. Project Manager xo.pletwly absent ceom the process (and apparently quit during the project). I had to stay on top of them to complete my project, oversee the building and design even after I had agreed to a design at the project outset, and there was no closeout until the new PM sent me the bill. Never had one person physically assess the final product.

I would not recommend this company and I wished I hadn't used them either.

The initial walk through and installation went great. The work crew (not the manager) was amazing. They'd showed up on time and were super respectful of our property. Unfortunately, the manager of the crew didn't follow through with his word and neither has the company. There is a small corner lifting and I've been told for over 3 months it would be fixed. Yet I keep having to follow up and no one had been out.

What's the point of paying extra and having a warranty if no one follows through.

The quality of work was excellent, and the communication from beginning to end was on point.

The finished project transformed my outdoor space, more than I had hoped. I was kept well informed throughout the whole process, even during construction when certain design elements did not work -- the reasons were well explained and in the end did not matter. I am absolutely thrilled at my new patio and path and will be spending most of my time outside now. I highly recommend.

Rating should be 4.5, primarily based on complexity of project

Absolutely! I had a great experience from the first sales call, when Mike thoroughly evaluated my back and front yards to Eric and his install team! So nice dealing with such a professional company.

I really like the look of the pavers.

Great team

It ended up being overpriced and a difficult project with many times that we had to manage the situation.

I love the result, and the guys doing the work we're true craftsmen. I was not as thrilled with communications with the project coordination.