System Pavers is one of the best companies I have ever worked with. The Sales Manager, Scott Hartman introduced me to Eric Fahland, the Project Coordinator at our first walkthrough for my new patio. Scott brought his design which we had agreed upon. On site, the three of us physically walked the area and painted where the lines if the project would be.
Eric came to the work site each day, checking in with the leader of the construction crew; and myself.
The construction crew started at 0800 each day. There was no time wasted, they were always busy at their assigned work. They did not take any breaks except for a one hour lunch, and finished at 1700.
I told this crew, they were truly artisans; leaving their mark on each job they performed. Their work was incredible, always measured and leveled.
absolutely
Excellent in the sales/suggestions department and project management. Good product and outcome. Impressed with this company. Their follow-through and warranties superior.
I talked to them, they listened to me and gave me what I asked for.
Finished project was good, but the process throughout was very stressful. I am still waiting on responses to missing paperwork. It would be hard to recommend when I am still unsatisfied with the customer service and how long it takes to get things taken care of and/or to hear back.
The design and workmanship are top-notch.
The system pavers staff was nice, clean, and thorough.
Yes. Will tell all family and friends.
Overall great work and value. Excellent customer service and communication. Tyler was amazing to work with. Our project ended up being a bit more complicated than anticipated, but he was completely supportive of our vision and limitations and really worked hard with us to coordinate a couple of different moving pieces, even though it required some changes from the original plan. He was very patient, highly professional and a great communicator. I felt very lucky to have him at the helm of the project.
Poor finished product. See other comments below.
System Paver’s surpassed our expectations!
Subcontractor of subcontractor only increased my expense and made it difficult to know who to speak with first.
Looks great
They have great followup.
Representatives were friendly and cleaned my property at the end of each working day
On time. Worked diligently (even in the pouring rain!)
The work was done well, the walkway to the house looks great. Why didn't we do this before....
They did great work and we are 100% satisfied with our new patio!
A convenient process. Professional communication and friendly.
This was my third time using SP for hardscaping areas in my backyard. The price point and quality of construction keeps me coming back!
Yes I would recommend System Pavers
The quality of work and professionalism has been good.
My experience with System Pavers was extremely frustrating. Although the final driveway installation is satisfactory, the overall process was riddled with issues. The design details, including the paver selection from the final walk-through, were not communicated to the project manager or installation team. The scheduled start date came and went without any crew showing up. I had to contact the company, and it felt like they scrambled to find a team at the last minute.
These mistakes created a stressful situation and required constant oversight on my part to ensure the project was completed correctly. I felt like I was treated as an inconvenience rather than a valued customer. Additionally, the leftover pavers were left on my property for two weeks, which was both an eyesore and a security concern.
Based on my experience, I strongly advise potential customers to explore other options. There are plenty of providers out there who can offer a smoother and more customer-focused experience. While the end result was acceptable, the overall process with System Pavers was simply not worth the hassle.
From the beginning of the design to end of the installation System Pavers was the high-quality company that we hoped for. Walker and Eric were very competent, professional and easy to work. They both responded quickly to any issues that were raised.
Everyone I worked with was awesome. They had great ideas about how to solve some of the challenges we ran into, far better than any of my ideas. The work went faster than I was expecting, and turned out even better than I was hoping.