Surf and Turf did a beautiful and amazing job on our roof. I want to personally thank and recognize Tyler for going above and beyond. Clean and careful and top-notch service and work overall. I especially want to thank Gina in the office for following up and for being so patient. Tyler and the Surf and Turf crew are all amazing. Excellent work.

They were insanely professional from the very start. I don't take hiring people lightly; I read reviews for hours. I had eight roofers come to give me estimates, and Surf and Turf was a no-brainer; other roofers told me everything Surf and Turf showed me was true. When the salesman came, he sat on the couch, did not stand by the door like he was in a rush, videotaped, took pictures, and answered questions. We had a ton more knowledge when he left. He was extremely polite. The same day we closed, we noticed a leak that had gone undetected by the inspector. The seller said they would pay for it and wanted us to use the cheapest estimate. Surf and Turf were up front with what was included in the price. The cheaper companies had additional charges if things came up.

They were very cooperative, they cleaned up everything afterward, and I liked the tile chosen.

The work was done in a timely fashion. The work looks beautiful. It will add resale value to our home.

They did a good job and I would highly recommend them.

Would absolutely use them again in a heart beat. Wonderful to deal with from start to finish. We had two companies come out and they were honest with everything that needed to be done and told us we still had about 15 years left on the roof with the other company advising our roof was trash and needed a complete repair. For anyone that needs roof work done this is the company to go with!

I have already recommended Surf and Turf Roofing.

They provided excellent, reliable service. They also paid excellent attention to detail.

I feel they were high-priced for the job they did for me.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesman for his exceptional service.

Professional, quick, fairly priced and great work!

There is a leak in my roof. I called Surf and Turf Roofing. They sent someone to look at it. He said it would cost me $4900.00 to fix the leak. The repair would cost $300.00 in materials and require one day of labor. I have called the company multiple times. The owner has not returned my calls. No one has returned my calls. The roof is leaking. I would like for Surf and Turf Roofing to call me and resolve this as soon as possible.

Recognized Excellence

Recognized Excellence - I would like to recognize Jim.

The gentleman that came over, Mike, was very professional. When it started raining before they fixed it, they came out and put a tarp over my roof, so the bathroom wouldn't get worse. I was very satisfied with Surf and Turf Roofing!

Communication

Communication - They communicated with me very professionally.

Value

Value - I received a fair value for my money, very much so.

Additional Comments

Additional Comments - I would recommend them! I am satisfied and appreciate their services.

Everything was good, but they did not clean up after the project immediately.

The sales pitch was deceiving.

Recognized Excellence

Recognized Excellence - They were fast, responsive, explained and fixed the issue. Follow up for satisfaction.

Good service, fair price and on time

Clean

Clean - excellent job, no problems

Safe

Safe - Well organized

Communication

Communication - Sales team alway on the job to answer questions

Quality Of Materials

Quality Of Materials - Great quality for the buck

Quality Of Workmanship

Quality Of Workmanship - Quality at a high level

Professional & Organized

Professional & Organized - great communication with staff and workers

Schedule

Schedule - On time

Additional Comments

Additional Comments - Would highly recommend for doing your job

They were fantastic! From the very first day that I talked to them, everything was smooth. They were very efficient and very quick in getting things done. They let me know every step of the work and when they were going to be there. They did the work we agreed to.

Professional & Organized

Professional & Organized - I would give them more than 5 stars!

Recognized Excellence

Recognized Excellence - I would like to recognize Tyler Penzak and Jeremy Lyson for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism exceeded my expectations. When they came out to discuss the whole situation, two people went up to evaluate the roof with video. They showed us everything and all of the problems. They are the most professional company I've dealt with in a long time.

Additional Comments

Additional Comments - They were very professional. The price wasn't cheap. You get what you pay for. Working with a company that you can trust is worth the money.

Great job on the gutters.

Areas Of Satisfaction

Areas Of Satisfaction - Quick turnaround! John’s presentation was professional and clear. Two downpours later and the gutters are working great.

these guys answered the phone, came over promptly and produced a reasonable detailed estimate for re-flashing our leaking chimney. they set up a day to do the job - showed up and completed the job as promised!! no real issues to talk about. job well done - the roof doesnt leak!!!!!!

They were good from start to finish and explained everything was professional, friendly, and i would definitely recommend them to anyone who needs roofing,

Recognized Excellence

Recognized Excellence - I would like to recommend Debbie and Joe for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Additional Comments

Additional Comments - I would recommend them to anyone who needs roofing.

The roof has really been a problem. I didn't know it but until lately. The garage roof has deteriorated so bad that there is a whole in it. I didn't expect that at the price they charged.

Surf and Turf Roofing performed a fantastic job both replacing my roof and much later repairing miner wind damage experienced during a strong North Easter.

They were great. The guys that came out were great and they were here on time. We were happy.

Additional Comments

Additional Comments - It was fine. We were very happy with the work they did. They came on time, which is something we appreciate.

I like the roof, and the color came out much better than what I thought it was going to be.

Professional & Organized

Professional & Organized - They were professional and organized all the time.

Communication

Communication - I was able to text Jeremy and speak with the office if he was unable to respond.

Recognized Excellence

Recognized Excellence - I would like to recognize Jeremy Lyson.

Additional Comments

Additional Comments - They gave me advice on the color, which came out much better than what I thought.

Recognized Excellence

Recognized Excellence - I would like to recognize James for his great service.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Great job from start to finish: sales , office,, job finished on time---this job was done on our business.We appreciared no .

Recognized Excellence

Recognized Excellence - Greg our sales rep >always responded quickly to our calls and questions

Areas Of Satisfaction

Areas Of Satisfaction - Did the job on time from start to finish

The work was done promptly and professionally.

Areas Of Satisfaction

Areas Of Satisfaction - The work was done on schedule and it was quality work.

I am very satisfied with their work.

Communication

Communication - Everything I called about a question or concern I had they answer promptly and efficiently.

Quality Of Workmanship

Quality Of Workmanship - When I found something wrong, they handled it properly and the supervisor follow up with me.

Schedule

Schedule - I would give them a 5 because it is not their fault that the material did not arrive on time from the manufacture. They notified me quickly once they had the material and came and did the roofing. I feel I needed to explain because it was not the companies fault and I want people to know that because it would be impossible for the company to dot he work without the material at their warehouse.

Recognized Excellence

Recognized Excellence - I would like to recognize Nick and Tyler for their exceptional service. Whenever I had a question for Tyler, he would answer it to my satisfaction,

Areas Of Satisfaction

Areas Of Satisfaction - My expectations were exceeded in all areas.

Additional Comments

Additional Comments - I would like to share that they sent the document and everything I needed.

They were extremely professional, and the job was done amazingly.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson for exceptional service. He inspected in the dark and did a video, and that showed me how bad my gutter system was. He didn't push. He also told me my roof was fine.

Areas Of Satisfaction

Areas Of Satisfaction - The workers were extremely hard working, and they were very careful about shutting gates so my dogs wouldn't get out. The gutter quality met my expectations as well. They also took care of whatever needed to be replaced.

Schedule

Schedule - Except for signing off on the job, they were very timely with everything. They actually scheduled the job much sooner than we were initially told.

Recognized Excellence

Recognized Excellence - Everybody was wonderful! It got done, there was no procrastinating, and it was done well. It was a good job.

Areas Of Satisfaction

Areas Of Satisfaction - They did everything well.

Professional & Organized

Professional & Organized - They were very good about checking on us and how things were.

Recognized Excellence

Recognized Excellence - They all were fast and efficient.

Additional Comments

Additional Comments - They are a very reputable company and they care more about their customers than a lot of other places in these times.

I found cracks under the shingles. With everything I found, I have proof. They are a scam. I asked for the receipt - they still have not given it to me. I am not happy with their work. They still have debris on the floor from their work.

Schedule

Schedule - Actually came a day early which was fine for me.

Areas For Improvement

Areas For Improvement - They did not fall short of expectations, they were great.

Clean job, done very quickly, in and out in a day. I am very satisfied.

Recognized Excellence

Recognized Excellence - I would like to recognize my sales representative for his exceptional service.

When the salesperson came, I told him I just wanted a quote. He went up on my roof, and he took a video, and he made me watch this video. I said I have to go to work I just wanted a quote on how much it would cost for one seamless gutter. He just proceeded to try to sell me stuff like he was a car salesman I said you know I just need a quote because I have to go to work and I am running late. He told me about how bad my gutters are, and how there’s a hole in my ground from the water but my dog dug that hole. I proceeded to tell him again I need to go to work, and the salesperson started calling people. I said the more you talk, the more money this is going to cost me. We decided that we were going to get the one seamless gutter, and they said they were coming the next day. My husband tore out all the soffit and put new lights in, tore out the old gutter. All they had to do was bend the metal and put up the gutter. They still charged me $1200 for one seamless gutter even though my husband did all this work. They had to come back to make adjustments, and they never showed up the next day. This agitated me that my husband had to do all this work. They showed up like two or three days later. I would never recommend them to anybody. They waited over a month to call for the rest of the money in and to see how everything is. I thought are you kidding me, you’re waiting over a month to call me?

They were very good and fast. I haven't had a leak since.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job.

Additional Comments

Additional Comments - They were quick and they did a good job.

From the sales team to the people performer the actual installation, Surf and Turf was totally professional. The sales person even came the day of installation to check on how things were going. I had a skylight installed. When the sales team came out, they examined it and noted that it was rotted. The Sales lead went back onto the roof and secured the old skylight to ensure it would not leak until the new one was available to install. We had a lot of rain between that time and installation, and I was grateful he was so attentive to my safety

Recognized Excellence

Recognized Excellence - The salesman (Gregg) and the installing. Team, specifically the job foreman. I did not get his name

Workers showed up as scheduled. Excellent job installing the gutters, cleaning up and were very polite. The company kept in touch to make sure I was satisfied from the first day the estimator walked in my house and even after the job is complete it. Quality work.

Sales Knowledge

Sales Knowledge - The sales person was here for a little over two hours, did a thorough job inspecting gutters and had everything documented on the computer for his presentation. He was so personable, a big part of the reason I went with this company.

Recognized Excellence

Recognized Excellence - Both crews (gutters and fascia) worked quickly and did great work. Greg was helpful getting us started and checked in when necessary.

They we quick and professional.Completed the job faster then expected

Good quality .

They never came back to finish the roof.They were here one day jan. 6th. The salesman showed me all these videos on what was going to happen. The day the job started a beat up van with a magnet sign showed up and no one spoke english. i was shown really nice trucks with professional signs in the video and sub contractors showed up not their employees.
I have 5 roof ridges or peaks. 1 upper roof and 4 lower roofs.
The salesman said they were putting in 5 ridge vents.They cut 3. The upper ridge they finished . The one has a crooked line of ridge vent shingles on it and missing shingles, the one they covered over after they cut it so there is no air flow at all, and they put ridge vent shingles on it anyways.  The other 2 were not cut and they put ridge vent shingles on the ridge anyways, and regular ridge shingles on the other roof ridge which was not cut either. On the same roof there is a hole where you can see daylight and rain and snow blow in from time to time. And 2 pieces of different color flashing material that goes into another that should be 1 piece and 1 color.
I had to climb into the roof to see all this. Very dishonest people to cover over vents that should have been cut for my roof's ventilation. The salesman said roofs have to breathe and stressed on the importance of these vents and they don't complete them?
  The upper roof has an overhang and on the back roof they took out the structural support that sat on a lower roof to support the overhang. They removed and put some temporary metal patch there. My house has trim or fascia boards on the ends of the peaks to support the overhangs. They removed the trim board that was supporting it. Not only did they remove it they never reattached it to the overhang.  So now the roof in the back is sagging and the shingles have separated from the upper roof. The night before on a text message the salesman said he was with the project coordinator and assured me they were not going to touch that trim board.
 The metal drip edging that was replaced comes in 10' lengths which means there should be no seams under 10' and there are many again on a text the salesman said there should not be any seams under 10' They never mitered the metal on the peaks there all uncut.and the overlaps on the edging are 1" to 6".In the agreement which the salesman kept telling me it was the contract in the emails he sent, I was paying for 3 pipe roof collars and only got 2 and they did not replace the one that was 70 years old.
My roof does not have soffits. The roof rafters come through the roof so there are tail fins coming out on the ends. They broke one of those while installing a piece of plywood. I had a new roof rafter on location which I could have easily put in if they had asked.
they did not even tell me they broke it. I saw it a couple days later. The project coordinator said they did not fix that it was my problem and he would put the roof back after I fix it.They broke a fascia board or trim board on the overhang on the front of the house, again I had an extra on location but they never asked and the salesman also stated in an email they would replace it for $100 per 10' so that is still not done.The one time the project coordinator  did come back he made it very clear I am complaining about aesthetics and he was not fixing anything.the roof was aesthetically correct before they started. i had 5 matching peaks. Now I have none that match. 
The finance company said they would not pay them till they finished the job. Well a month ago they paid them anyway. So now I get to pay on a half finished roof.
Would you believe these roofers' offices are less than a mile from my house? I tried to do business locally and this is how I get treated.
I Would never recommend these people to anyone.

The installation crew came early and worked hard. They were extremely conscientious of what they were doing on my property!

Good work. Difficult with communication.

Sure.

Their salesman was friendly and knowledgeable, however they sent a sub contractor to complete the job. The sub contractor did a nice job on the roof and was very professional, but part of the appeal of the sales pitch was the extensive training of their crew I was told about, and yet I was passed to a different contractor. I paid a lot of money for the roofing company and if I knew they wouldn’t actually be installing the roof I could’ve saved thousands and just hired the other company myself.