Some of the work some of the employees did I was very pleased with it. Then there were others that diid the bare minimum. Installing carpet is not one job that I would recommend.
They were good communicators and did the work as discussed. Workmanship was good. Left trash & some construction debris behind.
There were so many things I have been impressed with since working with Superior Restorations. Their communication is top notch. They are highly responsive. They are detailed and thorough in their inspections and ensure that the project scope they recommend is absolutely what is necessary. Their team is experienced and professional. And they work quickly!!
They were very professional and did the work on time. The contractors were very professional as well.
They were very quick to come out and address the work. They were very professional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Superior Restorations & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys