Sunpath Services LLC delivered as committed and then some. In the project management world this is everything! They answered all our detailed questions and delivered a high quality product / service. One of the panels showed up underperforming. Sunpath is replacing the under-performing panel under warranty and without complaint.
We can't express how easy our project was, from start to finish. Sunpath came out for the initial visit and really took a lot of time to explain things to us, he took his time with measurements for size and location for the system, being really thoughtful about the best setup. During the design and permitting phase, the SunPath team had great communication with us. They were also able to find additional state rebates for solar contractors that reduced our final cost, and they worked with us when PGE required that the transformer to our street be upgraded. The installation for our 28-panel/11.34kW and 20kWh battery system took about 3 days. The crew was professional, kept the job site spotless and explained everything as they went. Couldn't be happier with our experience.
Flawlessly completed two projects in last two years (different houses)
Managed the project very well. Communication was outstanding. Materials used were top notch. Highly recommend.
Chet was super honest and super nice throughout the process! Really guided me and gave good advice on financing, etc. The installation was done in 1 day, very professional and good work!! Very grateful!!
Sunpath is a great example of good customer service!
Sunpath was great to work with. Very communicative and professional in scheduling and keeping me aware of everything that was happening and when. The bid was the best value and they were very open to my feedback as we did the install on little things even when it took a little but more work. I'm confident that if I have any issues they'll resolve them. I would definitely recommend them to a friend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sunpath Services LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys