Brandon was knowledgeable and very supportive throughout the process. I enjoyed working with him.
The Polaris model fit our needs exactly and is well constructed. All personnel we interacted with during the transaction were very customer-focused and professional. The builder financing was a significant bonus. I highly recommend Starlight Homes for anyone shopping for a home.
My experience has been wonderful so far! From start to finish and with getting some warranty things completed.
Mediocre. The management is very nice and knowledgeable however the crew that does the actual work is ok at best. Some minor issues that pile up and are frustrating to deal with. Nothing major however which is good(so far at least).
I don't like the customer service. We had to wait a month to fix one light. The neighbor's sprinkler system was leaking into my yard.
Beautiful product, great quality, and service
we were treated very professionally and they listened to our needs
I would recommend starlight home to anyone looking to buy a house
It's a nice community.
The team and front office had exceptional service. Ken went over and above to assist us with getting the house. He continued to stay with us. Anytime we had problems, he would respond quickly. Ryan was in maintenance. We went to close and there were some things I was concerned about. He had completed them and sent an email before closing. He was at the house within minutes to take care of issues. They were great teammates and have been great for us. They helped us move into the house with minimal problems.
Good location and good find.
Starlight Homes was very helpful, prompt and on time. Overall, great home. It was a great experience.
The customer service and the quality control that I noticed was really high. They made sure to go through everything and explain everything. They were really helpful and thorough with everything. I noted issues and they got them fixed as quickly as possible.
You, as the builder, should have included knobs on cabinets, towel bars in baths, tile in the kitchen, and many other items. If you need to raise your amount, so be it. But there are things that should be part of the home. I have built several homes in the past, and that was always in. Now that I am older, I have a hard time running around to find problems with the builder, supervisor, and the person who did the walk-through. There is only one outlet in the bathroom.
I would definitely recommend Starlight Homes to my family and friends. The professionalism and genuine kindness from the sales team to the construction team has been unmatched. I am very pleased with my purchase!
I love the price. I love the home.
Mia was very informative, kept in contact and answered all of my questions.
The builder was good, but their preferred loan provider is horrible. -5 stars for them.
Their home lender team and purchasing process was 100%. Once I moved in, the rest of the service was horrible.
Everything went well at first, both in terms of the transaction and customer service. Steven Howell was an incredible individual to guide us through this. The home wasn't finished correctly. Sometimes it takes some time living in the home to see the things that are not completely right.
I would recommend Starlight homes. They ensure that you are completely satisfied with everything.
Easy to work with and quality work
Thank you for giving a young family a way to buy in this impossible market
Starlight Homes homes are extremely basic with no basic amenities, so be prepared to spend a lot of money when you first move in.
We really thought the dream of home ownership was going to be out of reach for us for a few years. When I tell you we are grateful for a builder who understands the market and has made a way for families to own a beautiful new home at an affordable price, we are only skimming the surface. From the morning we discovered Starlight to that first phone call a few minutes later and the same day meeting on site with Caressa, our salesperson, to the in-person walk-throughs with Paul, our construction manager, we have been well taken care of. We have been super pleased with the service and communication. Our purchase process and closing moved at lightning speed and Caressa and Paul were both a key part of making that happen. Paul has also been amazing about following up with us after closing to ensure everything is as expected and any items that needed to be addressed have been resolved to our satisfaction. We would definitely recommend Starlight Homes!
We are very pleased with the overall process. It felt like a seamless process which calmed our nerves as first time buyers. We fell in love with our Starlight home as soon as we saw it.
I would recommend all of the Starlight team to anyone. They made our experience very easy and enjoyable. Everyone we came into contact with were very professional and easy to deal with.
The construction warranty for other builders is ten years, Starlight Homes is only six years.
The communication was good. They worked well with me when I moved from a different state to my new home.
The staff at this location was professional, informative, and easy to communicate with. The two who worked alongside me the most, Spencer and Gloria, were amazing. I would highly recommend the company to others.
Starlight Homes is comparable to a new construction "fixer-upper". They tell you "What you see is what you get" and what you get is a house that doesn't have paint on all of the walls, no shower rods, blinds, floors & garage are not sealed, and the backyard is nothing but dirt.
Experience was frustrating overall
They were very accommodating from the first time I toured the home to the times when I went back out to tour again. They were very responsive and answered any of my questions. That includes Alec, the builder/project manager, who has been wonderful.
I liked how smooth the process was. I liked dealing with them.
Our experience with the sales agent and Staright Homes was pretty bad. The sales agent, Sue Ellen Banko, was absent and did not give us the information that we needed.
Our experience buying a new home was nothing short of exceptional. From start to finish, the process went as well as it could be, thanks to the team at Starlight Homes.
I would recommend Starlight Homes, because it is a nice community but I definitely will say some of sales people can leave out some important information when selling the properties. So ask as many questions as possible
Not a big fan of the 1 sink in the master bathroom or no enclosed toilet
I have recommended Starlight (Tyson Townhomes, specifically) to many people. So easy to work with and the process was completed in record timing! Very great experience as first time homebuyers. Everyone we encountered was kind, easy to work with, knowledgeable, and attacked any concerns quickly. I’d specifically recommend anyone to speak with Ginny. She was awesome.
I am thankful that my friend referred me to Starlight Homes. Now I get to be their neighbor and we are enjoying our new home.
Starlight Homes is not helpful once the house is sold.
Julie and our realtor helped us every step of the way! This was our first time purchasing a home, and we had a longer time frame between submitting our application until close than normal (Our current lease/construction of the home). During that time some things didn’t go as planned or would change on us (Loan program was no longer available that we wanted to use). Julie and Justin helped make this happen for us and we couldn’t be happier with the outcome! Starlight helped us along the way as well, so I would definitely recommend them, especially as first time home buyers!
I am very satisfied with the company!
I can tell that the craftsmanship is not in the home. It's very prevalent that the workers rush through the jobs they're working, and it really does reflect in the quality of the home.
Starlight Homes in the Brysons Ridge community is the best place to live.
The property managers have been lying since day one. The blue tape walk through was bs. Everything was the same on the final walk through no updates or fixes were done. Before purchasing your house make sure to get your own inspector. You’ll be stuck paying out of pocket and using the home warranty.
I would recommend it, but making them aware that the quality and details are not at the same level as other projects we visited.
I have already mentioned starlight to several coworkers
We love our new home. Definitely for the price we paid the value was totally worth it. Everyone has been so helpful from the moment we came in to see the first model home to moving in and getting settled.
I will recommend Starlight Homes to all my friends and my family. Starlight Homes are incredibly and supportive. Thank you very much!!!