Referred a friend who purchased a home from Starlight after we closed.
Definitely, for Sales professionals ask for Torey or Logan. And you need Erin as your builder. Best Customer service/ support ever.
Starlight Homes has been fantastic to us! The thoughtfulness and communication of everyone throughout the entire process made being a first time homebuyer exciting and less stressful (as it should be!) From our salesperson, to the construction manager, to our lender. They were all transparent and made sure to communicate how the homebuying process goes and where we were at in that process so nothing was ever a surprise. Highly recommend!
Great customer service team from start to finish.
Everyone was so helpful throughout the entire process. All my questions were answered very fast and the customer service was amazing!
Great experience with builder and staff. Made process easy and was very thorough it all.
Great experience from start to finish. Bryan Q. knew exactly what we were looking for and helped find the home that was perfect for us. Brian communicated with us and helped as needed. Overall, the Starlight team as a whole were great to us and can assure they would be great to others and get them into the home that is perfect for their family as well. Thank you
Travis was outstanding and took great care of me and my family. An outstanding gentleman and a great home builder!
We had a great experience with starlight and everyone we worked with throughout our process. Charlie was very knowledgeable, responsive and answered all of our questions/concerns.
I'm very please with my new home.
I was a little frustrated with the sales rep because I had done extensive research and came to see specific floor plans. I had a very short time to pick a house and we almost missed out because of the sales rep. Initially I was told none of the plans I wanted were available but then when my realtor showed up I was able to see what I wanted. I was very happy with a different agent in a different neighborhood so I would have gone there as a backup but I’m glad we ultimately got our first choice.
Overall great experience!
Very much happy with the house we have. I know there were some hiccups from the beginning till the closing process. These guys helped us along the way; Thank you Paulina, Velocio Mortgage Company and Charlie.
Beautiful homes very well built.
The service was of good quality, and the people were professional.
Everything was made easy for us, all the questions were answered. We love Torey and Aaron!
Yes, the entire home buying process was fast and easy, and I was taken care of the entire time.
I am most pleased with Starlight's loan and closing process. Charlie helped me and answered all my questions for the first/second walk and closing time. That is the reason I recommend Starlight Homes.
Knowledgeable sales staff and construction crew. Customer needs focused and great at keeping contact with clients throughout the home buying process.
Both Paulina (sales rep) and Charlie (constructor manager) have made my first time buying a home the best and easiest experience. Both of them are very helpful!
I have been sharing with my family and friends how delighted I am with my new home in the Starlight Homes Sutton Farms community! Bryan Quevedo and Brian Harrell have been wonderful throughout the entire home-buying process (from the first tour to the final walk-through). I would strongly recommend anyone looking to purchase a home take time to tour homes in this community.
Beautiful homes at a reasonable price and in great locations. I’ve seen the parent company Ashton Woods homes and there’s not much difference in the upgrade to Ashton. I shopped around different builders and pre-owned homes as well but the floor plans/sq ft/price here were the best!
Valerie in sales was so attentive and helpful through the entire process; made my first time buying a house such an easy experience.
Aaron is the main reason I would recommend Starlight. He has been available before the sale and after to answer questions and dealt with issues super quick.
We enjoy our Starlight home. We were impressed seeing it in person over the pictures on the website. We dropped out of an another near by neighborhood to move into the Magellan. Also, highly recommend Brady as our construction manager.
Good value, looks to be an excellent neighborhood
I like the home, but I didn’t like the home buying process. More specifically, I didn’t like that the final walkthrough date wasn’t discussed with me prior to a date being selected. I’ve purchased homes before, and the walkthrough dates are always selected based on both the seller and buyer’s availability. In this instance, I was told when the walkthrough was pre-scheduled to occur, which was a date that I was unavailable. Afterward,there was no flexibility with changing the date, which made me question the integrity of the process.
In my previous home buying experiences, the final walkthrough has been completed a few days before closing. The reason I received for the unwillingness to change the walkthrough date was that there wasn’t anyone available to perform the walkthrough due to the Christmas holiday. If I was available to buy a home during the Christmas holiday, one would’ve thought that people would be in place to properly accommodate selling a home during the holiday. In my opinion, that would include making people available during the week leading up to the closing date.
Another point of contention was the financing company, Velocio. Their process for obtaining employment verification is flawed. The company asked for a copy of my employment offer letter, so I forwarded them a copy that contained email address from my new organization. Velocio extracted these extra emails and randomly sent my new organization employment verification requests, which completely contradicted their disclosed use of my offer letter. Needless to say, this way of obtaining employment verification was not the proper way of requesting this information from a federal government employee, and the request was flagged as a cyber security concern. During this fiasco, someone named Johnathon contacted me to defend the wrongdoing that occurred. He was rude, lacked basic customer service skills and only made the situation worse. He wouldn’t accept the fact that their process was wrong, and he told me that the request shouldn’t have been reported as a cyber alert on my job. The arrogance that he displayed was disgusting. In fact, I contemplated canceling the whole deal after speaking with him. I spent a few hours searching for a better, or even equivalent, deal. If market conditions were even slightly better, I would’ve canceled purchasing the home post my conversation with Johnathan. After the issue of not being able to schedule the walkthrough at a time that worked for me, this exchange with Johnathan made me want to completely walk away. Furthermore, Johnathon spent time trying to prevent me from getting any incentives for his team’s error. He’s a completely disgusting person.
I would only feel comfortable recommending a Starlight home if I knew Velocio wasn’t the lender.
Very polite and helpful from start to finish.
Very happy , very friendly staff
I have already recommended someone to Starlight Homes.
I would definitely recommend Starlight Homes. The buying process was smooth and quick. The construction manager, Danny is on top of everything concerning the home and makes sure you’re taken care of.
Awesome help and walk viewing by Valerie Martinez.
Tyler has been awesome. He has great communication and made the whole process easy.
Starlight made purchasing my first home a wonderful process
I love my new home. I feel construction could have been better. On our final walk SOD was not fully installed then they power washed the drive way while SOD was being installed causing entire drive way to get muddy all over and it did not get washed a second time.
It was a very helpful experience for us as first-time homebuyers.
Actually I have already been bragging to my friends And Family about how Great My experience has been
We have enjoyed everyone. Everyone is nice and helpful. Charlie has been there to help us on anything we need. Thank you
Tyler was great with communication and getting it done quickly.
The individual who helped us out tremendously was Charlie, the superintendent. He went above and beyond in making accommodations and addressing our concerns.
Starlight was a great experience for us. From the sales rep to the builder management. The manager from the building company has been in constant contact with me and always check on my family.
We found that they offer a well built home, are very receptive to facilitating minor repairs and are represented by high quality personnel. I highly recommend a home buyer considering Starlight Homes
Starlight Homes made it simple and easy to purchae our first home. It took only 4 months for the home to be completed, but the wait was worth it. The communication throughout the whole process was smooth and any delays/updates was communicated in a timely manner. Overall, Starlight made our first home buying experience a breeze.
All of the house issues were reported were resolved in a timely manner
Stephanie, Danny, and the Starlight Team were amazing to work with from start to finish!!
Trey was wonderful to work with. He was very knowledgeable and attentive. Brady is an excellent construction manager as well. Highly recommend Starlight Homes.
Awesome!! Service from sale to final inspection to move in was absolutely IMPECCABLE!! Logan and Danny have been EXTREMELY helpful! Logan was able to hook me up with a fantastic Solar Company and Danny is the absolute best!!
I first began looking at Starlight Homes in St. Hedwig. TX but the home I wanted was not ready. So, I looked at other builders and hated everything I saw. Then, I called Logan about a home in the Liberte subdivision, and the EXACT home I wanted was complete and available!
The ENTIRE process, from selection, to contracting, to closing to final inspection and move in was COMPLETELY SEAMLESS!
Danny has gone out of his way to help and I cannot say enough great things about him. He works VERY, VEEY HARD to make sure that EVERY SINGLE HOME is up to par before the new owners move in!
The construction upgrades are also fabulous!!
The employees at Starlight Homes are very friendly. I have no complaints. I had already purchased a home. But then I saw a different home that I wanted. They allowed me to change houses without issue.
I am very happy with my decision to have purchased a Starlight home i will definitely be recommending Starlight Homes to family and friends.
I was very satisfied that every time they made a comment that something would be done. It was completed as stated and went above & beyond.
Korey Patek has done an exceptional job getting us up and running at our new home.