Paul and Nathan helped me make everything smoothly, quick response.
My agent that worked with me was kind and courteous. Her name was Shanna.
While working with the sales representative and the office support for a long time, they were helpful with all of my questions, and I never had any issues with any of the servicemen. It was an awesome experience, and I would recommend it to my friends.
Overall, the experience was good. Aside from the minor construction issues, we were satisfied. We would suggest better communication from the lender to first-time homebuyers. We would not recommend the lenders that they use.
It was an easy process. From the day I got there and looked at houses, everyone helped me find the perfect house. The house is amazing. I've been loving living here.
Yes, I like the over all experience of your models. I have already introduced 3 other friends and we signed the contracts aswell
Process could have went smoother if employees would have taken time to explain process and ask important questions that affected loan approval.
Both Stephen Howell and Brennan McCormick were really helpful and nice people. They did the walkthrough with me and showed me everything.
Yes, Starlight was recommended to me and I tried, not sure if it would serve my family's need. They surpassed it, given the limited time we had.
Yes I would to recommend them.
I have recommended someone and now they are a Starlight Homes resident.
There are problems like electric plugs difficult to plug in, GFI & electrical main box locations, (prefer inside garage instead of outside). Doors, closet & drawer knobs loose & falling off. Closet rails weak& falling down. Workmanship on lamenate flooring is not smooth & obviously not proper & professional.
It was a seamless experience
Very impressed
They did a good job. There were a few things that needed to fixed, and they were good at fixing them. I am grateful.
Starlight Homes provided great service.
I have been so pleased with the Starlight team I have already referred a plethora of friends and family to them so that they can purchase the home of their dreams
and experience exuberant quality customer service from a team that will go above and beyond to support there endeavors.
Nice quite neighborhood good quality home
Starlight Homes was very kind. The builder was on top of the ball. Tyler was very professional.
We were concerned about finishing the punch list, even though they said they would. Starlight Homes did not hold to their word. I still have tape all over my home.
Good experience with the sales people but for this large investment, I would have expected the workmanship of the home (paint, concrete) to be a little better
The process of working with Starlight Homes to get information on things from the sister company or realtor. I guess they did not understand my situation, and I feel like they were not interested in understanding my situation. Because of that, I was not able to get any of the credits of working with the sister loan company. The other thing is the quality of the products used in the building. I don't know what kind of paint they used. The paint in the closets are fine and don't get stained easily, but not the other paint in the building.
Houses are build so cheap without even basic things into it like garage door opener, gutters & down spouts, window screen, bath room hardware, not even a single ceiling fan.
I would have appreciated additional follow through after the closing.
They do not let you know when the representatives change offices. The communication is poor. When talking with them, they did not let us know we would not be charged additional fees based on the loan company.