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GuildQuality surveys
Customer satisfaction
Of 88 customers surveyed, 17 respondedReviews 14
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Denise P.
My first experience with a flooded basement. Through my insurance company, they hired St. Louis Cleaning & Restoration. I had several different employee's working to clean up my basement. Every young man was respectful, kind, polite and was looking out for my best interest. Any questions I asked was never a problem for them. Since it was my first claim, I didn't know what to expect, but they assured me they were there to take care of everything and that they did. Very happy with there service.
Charley S.
The biggest disappointment is that when I came to do a walk-through to sign off on everything and they were supposed to have cleaned all the carpets and I asked how did they clean all the carpets when they did not move any furniture in any of the bedrooms. So then I got a callback later saying they apologize that they were told to only clean traffic ways and that they will be back to clean it all.
SANDY B.
I was very pleased! I've never had that type of experience before and I was pleased with the quick response to my needs.
Allison D.
They were very thorough.
Marilee F.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - scheduling was important to me and they were always on time
J.C.(.
The steamatic team came in right away and did a very professional job of recovery after a pipe broke in the ceiling of one of our rooms. We were very pleased with the service and employees. Thanks Steamatic..
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The speed in which they arrived to help us. They were there very quickly to help avoid further damage.
ALEXANDER N.
Stephen C.
ROBERT C.
Monica R.
LT S.
Frederick V.
Nathan D.
Noah T.
GuildQuality
Customer feedback report
