Both salesman and installer polite and enthusiastic
The project went smoothly from beginning to end.
very friendly, very fast, great results
They are a very reputable business and very easy to talk to..
From start to finish we couldn't have asked for a better experience. We had another bid from a local contractor that was a fraction of the cost but after meeting your team we felt this was the way we had to go. And we made right decision.
Wonderful salesman. Patient with all our questions and we hit it off from the very start! Install was painless and professional. End result is beautiful
better communications
Josh arrived promptly. Very respectful and professional. Explained what he would do to install the window and shower. The material is very nice the workmanship exceptional. He was neat as possible and kept the work area cleaned as he went throughout the day. We are extremely impressed and pleased with our new shower and bath.
From the initial in-home sales representative to the two installers - the representatives of Mad City were very knowledgeable and polite. The shower is beautiful and I feel safer with the low step-in and textured floor base. The installers were sure to clean up after the install, which took one work day.
The installer was good, after two days we tried it and couldn’t get enough hot water to fill it half full. One of the therapy buttons doesn’t work, and the drains don’t work well , have to reach down and pull them up. Hopping to hear from someone soon.
The in home sales deeds work!