Excellent customer service. Always on time and very professional crew. Not giving 10/10 because of the prices.

Installation was great

Would definitely inform them to do their homework and see other options.

Excellent experience. Work was not only visually pleasing but practical for handicap and older adults. Installer was someone I would definitely want again. Fantastic!

I highly recommend over all the other competitors. Fast friendly reliable & most bang for your buck.

They crashed into our carport upon arrival. My instal of four windows took four days. They did not seek permission from my HOA to do exterior work. They threw away my Bali blind brackets, which still have not been replaced. The locks on one of the windows just popped off. Terrible experience.

Both salesman and installer polite and enthusiastic

The project went smoothly from beginning to end.

very friendly, very fast, great results

They are a very reputable business and very easy to talk to..

From start to finish we couldn't have asked for a better experience. We had another bid from a local contractor that was a fraction of the cost but after meeting your team we felt this was the way we had to go. And we made right decision.

Wonderful salesman. Patient with all our questions and we hit it off from the very start! Install was painless and professional. End result is beautiful

better communications

Josh arrived promptly. Very respectful and professional. Explained what he would do to install the window and shower. The material is very nice the workmanship exceptional. He was neat as possible and kept the work area cleaned as he went throughout the day. We are extremely impressed and pleased with our new shower and bath.

From the initial in-home sales representative to the two installers - the representatives of Mad City were very knowledgeable and polite. The shower is beautiful and I feel safer with the low step-in and textured floor base. The installers were sure to clean up after the install, which took one work day.

The installer was good, after two days we tried it and couldn’t get enough hot water to fill it half full. One of the therapy buttons doesn’t work, and the drains don’t work well , have to reach down and pull them up. Hopping to hear from someone soon.

The in home sales deeds work!