Already have, multiple times!
They are committed to the task.
Everything from A to Z and beyond including follow up!!
Overall great experience
I think this company cares about their customers as well as their own team. They obviously care about hiring the correct people to get the job done right, in a profesional way and creating a positive environment for all (customers & employees)
Every one we worked with (all your employees) from receptionist, sales, installers and follow-up were attentive, courteous, helpful and took time to listen and advise for our best interest and outcome.
Everyone was very polite, on time and left the area clean when finished.
I felt like our project was a priority and everyone was working to help us choose the right product and get the job done on our timeline.
Company representatives stated in communication with me before, during and after the project.
I cannot be more pleased. The work is just beautiful! Everyone who participated in making that happen, were friendly, professional, incredibly helpful and worked above and beyond what was expected! I cannot recommend this company highly enough!
There's not enough room here for me to write everything they did right, but there's plenty of room here to write what they did wrong and that's nothing! Best experience I've ever had!
Every team that came out did an amazing job!
Skilled and efficient workers and cleaned up afterwards.
The whole process was great beginning with the sales visit, through contact and updates while waiting for materials to scheduling. The install team led by Albert was OUTSTANDING. He gave us a great walkthrough and demonstration once they were complete. Joshua also stopped by later and gave us another one.
We replaced all the windows in our house. From the minute Frank, our sales guy, visited for the initial estimate, I was comfortable with the company. I felt the price was fair, including discounts for cash, veteran, and window replacement options. He explained everything clearly with a friendly, "kitchen table" manner. The windows were ordered and about 6 weeks later we scheduled the install. Kyle expertly guided his team and the work was completed in ONE day! Greg did the window removal and replacement and Martin consulted on some structural work which was expertly completed by Pablo. At the end of the day, everything was finished and cleaned up. One latch was too tight and required a minor adjustment and one screen needed to be repaired which Horacio completed the following day. I was dreading the drama of this replacement but the folks at Southwest Exteriors made it reasonable, painless, affordable, and they did it with smiles and a can-do attitude. We couldn't be happier with the result. Thanks to everyone (including Lindsi in the office).
If everything and everyone would be clear I would say that but it’s not. I literally compare Southwest Exteriors to every other company I do business with. If another company does not treat me with the exceptional customer service that Southwest Exteriors exhibits I will seriously consider not using them.
I worked with Dwayne who was super professional and knowledgeable about the windows I purchased and responded quickly in emails with quotes, images, warranties and installation procedures.
Everyone at SWE was professional and courteous. Information and updates were timely, as well as installation. Very happy with the quality of the windows and door as well.
Everyone was nice and the experience was a good one. Unlike other workers Southwest Exterior workers care about doing a good job and making sure we are satisfied.
Workers were on time, personable and polite. Tried to preserve the plants and worked as long as it took to finish the job to the best of their ability.
Great windows, expert installation and great follow up!
My home looks fabulous! I am so pleased with all the work on my home. And, I have a beautiful new door that is absolutely gorgeous and updates the whole house. The workers were on time, communicated clearly, and did outstanding work. Some of the repairs to the soffits and siding were a bit complicated, but they figured it all out and it turned out so well.
Depends. This has been a pretty mediocre experience.
Quality
Too much money and and cheaply put on
Professional
Competitive price, high-quality windows, excellent communication and commitment to satisfactory completion of job.
We've used Southwest Exterior on several occasions. They are highly professional, extremely approachable, and the quality of work is superior.
Excellent service
We had an overall positive experience with SW Exteriors. Communication was maintained regularly throughout the process. We liked that the sales manager asked what qualities we look for in a business to work with, which we said was honesty and professionalism and good communication and we feel that was accomplished. We had all of our windows in our home replace which was a BIG job and a BIG expense and all the timelines were very well communicated. The window install crew was also professional and hard working and it was easy to see that they take pride in their work and always cleaned up after each instal day. They even pointed out scratches in the glass that I would not have not initially noticed and the crew lead quickly had the project manager order 2 window replacements. The project manager also dropped off additional window buttons after I realized there was a missing one and that was about 2 weeks after the job was done. Close to all of our windows are full "picture"windows with tempered glass with no grids and bronze on the outside and white on the inside. I refuse to put up blinds on the bottom floor of the home because I want to see the whole window, all the light and all the beauty. The windows are absolutely amazing and have changed the look of our home immensely...we are the envy of the neighborhood!
should anyone I know need this type of work, I would definitely recommend Southwest
Would not recommend
Great Customer service. Quality product.
Great customer service throughout the process from the initial call, to sales presentation and the installation,
Did what they said they would do.
Southwest Exteriors was dependable, honest, and easy to work with. They were very communicative throughout the entire project.
Pls see below comments
Very responsive to customer concerns and requests.
Poor craftsmanship and installation process…..too much in a rush..not paying attention to do a quality install
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Everything from the initial estimate to install and even came out to do a simple adjustment.
Very professional people
We have really enjoyed our SW Exterior work! Several of our neighbors had theirs done after seeing ours! We had our home "washed" down recently BUT we are still waiting for someone to come to do the caulking touch ups that were promised. Please let us know when that will occur!
The ease of information about the windows and then the detailed removal and installation of the windows
Great communication, always on top of things.
Quick response, respectful, and no pressure
Very easy to work with
Prices too high
very reliable, always follows through, on top of my job all the time
Professional and punctual
Charlie is a stud muffin.