I am likely to recommend Solar Energy World because I'm very happy with the service they provided from beginning to end. Everyone is professional and friendly. It was a very smooth and pleasant process, and everything was good.
Additional Comments - The company did a really good job. The salesperson contacted me from beginning to end. He kept me posted during every step, even though there was a different person there each time. The communication was very good. He never failed to keep me informed through emails and phone calls.
Additional Comments - it was easy!
We felt well informed about the whole process
Additional Comments - The whole team was efficient and professional and we were kept in the loop the whole time. The man who did the final electrical inspection took the time to answer our questions and to explain the process to his apprentice.
Very happy with the man that did the installation (He did a GREAT job) Very happy with the way the system is working.
Solar Analyst - Sean is very professional and kept me informed all the way, answered all my questions. Thank you Sean.
Installation Crew Professionalism - They were Great.
Installation Crew Leader - Answered all my questions, and kept me informed all the way. As I said he did a GREAT job for me.
They were extremely responsive to all my questions, and were right on top of any issues. I really appreciate their customer service.
I signed up through the Northern Virginia LEAP program, so I didn't really get to choose the company, but the experience was great and I'd recommend them.
Solar Energy World is a very professional and efficient operation.
The company does awesome work.
Solar Energy World is honest, and many of the other companies I talked to were not. Many promised me power being generated in under a month. My utility takes more than a month to replace the meter, so anyone telling you less than a month is lying. Everything happened exactly like they said it would happen. The crews were very professional and their electrician in particular did beautiful work - much better than I am used to seeing from residential electricians. I would use them again in a heartbeat.
I’m bummed that it took so long to install my system. My project ran about 6 weeks behind expectations that were set when I signed the contract.
Excellent customer service. Always keeping you up with updates.
Solar Energy World is a great company. There were no issues. The experience was very easy.
I do not have any public comments to add.
Other than the fact that we were extremely satisfied, I thought that they did a perfect job. Their follow-up was great and everything was perfect!
We had a excellent experience in terms of working with the sales associate, coordinators and the company in terms of their execution, transparency in the process. Overall the cost of the panels was quite competetive. They had good monitoring and warranty support. The installation was good. Though it took close 2 to 2.5 months for the entire process, we can understand the involvement of various stakeholders in the approvals and scheduling. Hope to have a continued service in the same lines.
They were wonderful they were timely, communicative, friendly, nothing hidden from me, and they were in contact and stayed in communication.
professional done properly
The only negativity was the neatness.
My installation was completed in a timely fashion.
Solar Energy World made my solar install easy. Everyone I spoke to was always friendly and polite. The panels are on and working great!
A different roofing contractor would've made it better.
I would highly recommend solar energy world they were very professional from start to finish.Sean Grieves thoroughly explained every detail of the leasing contract and every step of the process. I am completely satisfied
I talked with many Solar providers before deciding to move forward with Solar Energy world. Pricing was essentially the same across the board. Solar Energy World stood out because they did not subcontract, were professional, and did not press me.
I have recommended 2 people because of the great job they did.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Solar Energy World as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys