I stated to the salesman Jon, the crew that came out and did the installation was very informative. They did a professional job as well as a clean installation on my home. When dealing with wires and panels I have seen companies leave a lot of trash and debris. They cleaned up behind themselves. They were very informative and told me exactly what would happen and I appreciated that.
Solar Energy World communicates nicely, they finish nicely, and they have strong customer care.
The misleading piece about financing and the installation issues with our restroom being trashed.
They were very professional and courteous.
a solar panel is crooked on the roof. did damage to my ceiling while up in the attic , still have not herd from anybody
I gush about the interview process, my solar analyst Austin and the entire process to everyone I meet. The monetary incentive to refer customers to go solar is a bonus, however I feel excellence should be rewarded. Jessie Burden has expressed interest and I have provided him Austin's contact information. I plan to follow up with documentation that my electric bill has improved as a result of the solar process. however I
We have been very happy with Solar Energy World from start to finish.
Not at this point. I have no idea how it will affect my bill because it's not connected yet.
Have already recommended to a few neighbors.
For $30000, I expect better, but overall was a good experience and I would recommend Solar Energy World, but with warnings regarding the issues I have had.
Solar Energy is saving us money, has strong power, is safe, and the solar panels add value to our house. I'm glad I made the right choice.
So far so good.
Many thanks to the Solar Energy professionals who handled my 40 panel installation project, Paul, Melanie, Matt and especially Jesse who was the best crew chief ever; he kept me up to speed on the installation progress and really made it go seamless and virtually painless in terms of intrusiveness... Jesse deserves a commendation award.
Everyone was very polite and very professional. I have no complaints at all.
I was very impressed with their professional installation. They were proper and cleaned up very well, I was very impressed with their clean up.
So far, So good. System still needs final inspection and new meter from Utility company. To this point everything has gone very smooth and installation crew was stellar,Very mannerly and professional with great clean up everyday when finished.Hopefully the rewards of our solar power is in the near future!
They have a very professional staff.
HI, about the only thing you got wrong is our names. I am Joe Kirchner and have been the customer contact. My wife is Lisa Haugaard. Please be sure to get our names correctly in the future.
The entire process was easy and the installation went very smooth . I inquired with other solar companies and was not satisfied with answers to my questions . Joe explained everything in detail and the entire process proceeded as he explained . I highly recommend Solar Energy World .
The sales rep, Bob Kern, the crew and the inspector provided us extraordinary customer service. I will definitely refer them to my friends and neighbors.
The installation crew really worked as a team. I talked to different people on the team and they were very professional and nice. Paul Wicks was great to work with. He is an excellent communicator.
Installation crew was fast and efficient and my Solar Analyst was on top of everything.
The whole process was good. They were on time, informative and kept me updated throughout the project.
Solar Energy World has been an excellent choice for upgrading our solar. With their expertise we have increased our ability to use the sun to produce the majority of our energy needs. Their communications were informative, polite, and responsive. The installation crew leader and his right hand man provided us with updates throughout the day. I appreciated their professional communications that always let us know what to expect during this process. They were respectful of my home during the work day and left my home the way they found it. They checked in when they arrived and notified us when they were finished for the day.Paul Antoshak, our Solar Analyst, has been great keeping us informed throughout the entire process from the site assessment to the Baltimore County inspection!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Solar Energy World as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys