Administrative Staff Professionalism - I would give them 100 stars!
Solar Energy World has professional quality.
I think they provide a lot of value for people looking for solar power options. They were very informative on the process of how it would look.
Additional Comments - They did a great job!
They made the process as easy and efficient as it could possibly go. We had very little to be concerned about and we were kept well informed throughout every step of the installation.
They handled everything for me. It was nice that I did not have to do any of the work.
They did outstanding service, and I would recommend them to anyone.
Installation Crew Professionalism - Anthony should be promoted to supervisor.
Installation Crew - They handed all issues. I would give them a 10-star rating.
Additional Comments - Considering the pandemic and circumstances they had to deal with during my install, they did an outstanding job.
The staff was very friendly and professional, Austin was super approachable and answered any questions, and the install process was fast and seemly and just a pleasant experience.
I had excellent customer service.
The service was good.
Solar Energy World was very cooperative. They are reasonable in relation to other solar companies. They did a great job!
Solar Analyst - He is a reasonable man. I went with Solar Energy World because of him. He is a good salesperson, very cooperative, and his explanation each and every step of the way is why I was encouraged to go ahead with the installation.
Administrative Staff Professionalism - Definitely!
Installation Crew Professionalism - Absolutely!
Additional Comments - I appreciated Jamie Ryan going above and beyond. Everything happened because of him and his cooperation. The crew was good, very cooperative, and did what was promised. Other residents in my are that have installed solar panels have enhancement borders around the panels. I wish they would have installed the chicken wire, so the rodents would not make their nest underneath it. I will discuss that with Jamie Ryan, and I hope they will take care of that. I have already recommended them to someone and will do whatever I can do to help them get more customers.
They did a good job from the sales to my installation, based on the company. I am waiting to see the benefits of it.
Additional Comments - I was completely satisfied with all involved and they did a very professional job I would recommend this company to anyone.
The work was good.
Solar Energy World was courteous and did really well.
Additional Comments - So far everything has been great. We are happy with it all.
We were pleased with the thorough analysis of our potential solar production. The installation went well and the switch to solar was seamless.
Additional Comments - From beginning to end, SEW did an excellent job of managing the project. The materials are top notch and workmanship was of the highest standards. SEW handled all the permits and filings for tax rebates and credits. Of the seven quotes I received from the best contractors, SEW offered the best price on a per watt basis. Going solar can be complicated but SEW made it easy.
They told me they will give me $200 to fix the insurance problem, and they did not, they gave me Amazon shipping cards.
Solar Energy World did an excellent job.
I've worked with four solar companies in the last 10 years. SEW was not the best, nor the worst. A project started in early November took until early April to finish. Not a company with great internal communication, so buyer must be proactive and assertive.
I have been waiting to have my solar hooked up since November of last year and here it is in May, and my power is not hooked up, so I would suggest that you call me after this is done. As of now, It is not officially done.
See #10. Bad aesthetics of my project are ruining my recommendation.
If you are willing to do the project management and follow up with a survey, then Solar Energy World will work just fine!
They were fantastic in all ways!
Solar Analyst - They were very responsive and proactive.
Administrative Staff Professionalism - Absolutely! They were great.
Installation Crew Professionalism - They were really, really impressive.
Installation Crew - They headed off all problems in advance. We did not have any issues. They made sure they didn't get blindsided by issues.
Additional Comments - The crew impressed me very much. They went out of their way to make all the additions on the outside of the house aesthetically pleasing. It was just so very impressive and professional. I wanted to adopt him. It was a great company to work with and we highly recommend them.
The experience was much easier and the actual build was much faster than I had really even hoped for. Communication and coordination from Solar Energy World was excellent from start to finish, which was a key factor initially in choosing them - some of the other companies I talked to were clearly less organized and made me nervous about what might ensue following signing the contract. S.E.W executed all phases of this project smoothly. Great job & thank you!
Everything was good. They showed up on time. They did a good job. They completed the job in the timeframe they told us they were going to complete it. They did a nice job.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Solar Energy World as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys