I had a couple of issues. They disconnected a circuit in the attic and never reconnected it. We did not immediately know it. It cost me some money to get it fixed.
The only thing I was not satisfied with was the denial of my request to have the conduit painted the same color as my siding.
Winter is like a regular electric bill without solar panels. Really not saving anything.
Very smooth process. SEW handled everything promptly and efficiently.
I am very likely to recomend. The company did a very good job for us.
An inadequate system was built for my house causing my bills to not decrease as expected.
Yhe whole process was executed proofessionally fro arriving at the designated time, alloting adequate time for teaching the process, willingly answered/reanswered my questioins--my "I don't underdstand" and there was no coercion. Also how the installations were not a grab but a process eithin State and
Federawl regulation.
They were trust worthy and honest
I’m not saving money in the winter. It’s higher because the electricity that keeps the solar up is coming from Pepco.
Service when there was a problem with my Enphase system
We liked that a representative came to visit us in our home (Larkin) and answered our questions about starting solar.
customer service
Quick and high quality service
I am fully satisfied with the way they installed the panels. Their customer support was very easy going.
It's a good company, but the only annoying thing was, when the system has outage and burnt or when there is power outage, it's hard to get with them. It's hard to get you on a schedule for them to come and fix it right away, and they give two to three weeks extension of the time. Mine happened during the peak season in June and July and there was a power outage during the hurricane season and my main box burnt out. My power was going in and out, and they won't come out to fix it until after three weeks so it was frustrating because I lost almost a month of power during summer. Getting your money reimbursed it's also a difficult process.
Quality of product, service, and warranty. They are a local dedicated solar company instead of a subcontractor.
Yes 5 star. But turnover in sales is not good
I'm not a recommender.
Lack of help. 2 weeks no solar & no real help.
Easy to work with
Seems to be working well
The products and services I received have more than met my expectations.
The installation was very good. There were no problems with the equipment or with the solar panels. They are very responsive after installation if you have any problems, and in helping with the energy credit.
The quality of the product and the quality of the installation were fantastic but their sales practice and truthfulness was not.
EIGHT phone calls and two online requests for service and still I did not get a return call. Your customer service sucks.
The goal of purchasing the solar energy system is to save money.
But,after having the system about 3 years, it costs me about $100 with the monthly loan payment $185 per month.
Cost $1,000 more per year, without solar energy system.