They were very professional and did a great job. They got it done very fast. They were all very nice and cleaned up after themselves. I didn't have any problems at all.
Smith Roofing & Exteriors did a fantastic job.
Smith Roofing my not be the cheapest, but they do good work and are very efficient at removing the old roof and replacing with a new roof. The area around my house was kept clean and the team that worked on my roof stayed tied off and safe the entire time.
The shingles are beautiful supported by smooth purchase and installation process.
They were great. You couldn't have asked for a better crew or company. The roof looks great. They cleaned up everything. We didn't have to pick up even one nail. They were excellent.
I would absolutely recommend them to anyone that has a roofing issue.
I was completely satisfied with Chris. He was very informative. The project manager was good with his team. As of today, I have no complaints and I have already recommended them to a neighbor.
They were so polite and caring. They seemed to care about the quality and whether their customers are satisfied or not.
Completed roof in one day. Very organized and answered all of my questions. Responded via texts or calls, which ever I preferred in a timely manner. Every was nice and easy to deal with.
I would like to recognize everyone from sales to the workers. Everything was done well and on time. The roof looks great.
They were the best value for the price. I thought they were fast, courteous, and efficient. I would definitely recommend them to anyone.
I was very pleased with Smith Handyman Service. Although there was some miscommunication, it was otherwise wonderful.
Since getting my work done a few months ago I have told everyone who asks who I used. I have even recommended Smith on the local FB site for my neighborhood and the Halls community.
Thomas was awesome.
From beginning to end, from the education and sales side, the overall experience couldn't have gone any better. I highly recommend them and absolutely love them.
The entire process from start to finish was very easy. Smith Handyman staff were fast, courteous and efficient. I would definitely recommend their services and skills to anyone who needs roofing.
From the beginning when I called and Thomas came out, he was very professional, knowledgeable, and did a wonderful job. Courtney and Amberly, in the office, were very communicative and kept me informed. Brad, on the project site, made sure everything went smoothly. I am very, very happy, and I would recommend you. I was extremely happy
Smith Handyman Service was very professional. They served our needs even though we are out-of-state owners. They did an excellent job communicating and completing the job.
We used Smith for a new roof and for the handyman service. The staff is friendly and professional and work in a very timely manner. I wouldn't hesitate to recommend their services.
Smith was very prompt, courteous, and professional. They arrived on time and quickly completed their work. The communication was great throughout the project. Very satisfied with my new roof and would definitely recommend to a friend!
Mike kept us abreast of the work activities each day. He was at the house each morning when he said he would be there. He was friendly, attentive, and helpful in every way.
Excellent customer service and great job of tiling my roof. Very professional people whom I will heartily recommend :)
I have already sent two customers your way
We were very pleased with the experience we had from start to finish. Our project manager Brad went out of his way to make sure the process was as smooth as possible. The platinum warranty we received is also the best in the industry!
We are very pleased and happy with Smith Handyman Services.
Areas Of Satisfaction - I was most satisfied with the final result.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Smith Roofing & Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys