Smith roofing did a great job.
There were some things I was sold and I'm not sure the salesperson was entirely honest, especially when it came to acknowledging the crew being employees and not subs. Also the dumpster was in my driveway longer than expected. There were nails left all over the yard, and one NIGHT I had the gutter crew come and work well past dark. So far no problem with anything installed, but I was not blown away by the execution of the installation. The fix of the roof where the chimney was taken down looks janky at best. No mitre cuts, just rough edges. Job felt hurried at times and disorganized. As for workmanship, not blown away or disappointed, just 16k in the hole financially and will hope there are no issues in the future.
Very clear on expectations and did what they said they were going to do. No unexpected surprises and or cost.
Smith Roofing really cares about their customers and it shows through their work!
Good work and good interactions.
Communication with the project managers for the different projects we had done was really good.
The gentleman (Jordan, I believe) that came for the initial interview was VERY nice, appeared very thorough in his investigation, excellent at explaining and answering our questions. The gentleman (James, I believe) over the installation crew, was on time, & very pleasant. My issues, I guess they can be called, are: (1) there were nails all over the place: yard, driveway, patio, and deck. Kids could have been hurt. Tires could have gotten sharp items in the. (2) pieces of roofing material in gutters came down in gutter spouts during rain/storms. With the big dumpster that was delivered and the tarps around, I didn't expect. (3) Most every person was in a seperate vehicle. Vehicles were on both sides of the street. I did hear them being asked to just park on one side. (4) Roof had at least o1 or 2 places where the shingles didn't seem very professionally done. Couple of places on back don't seem very professionally done. But didn't see until after they were gone. (5) Asked for black, didn't get black. Given a mixture of black & dark gray or something. Was told it may be because black gets hotter and fades more quickly, etc. (6) place(s) on deck where they had ladder & and at least one other place the sealant and covering had been scratched visibly noticeable in 2 at least spots.
First inspector was very honest and knowledgeable.
Quality and professional woek.
GREAT SERVICE PROMPT SERVICE
They were excellent throughout the entire process, from the initial inspection, to making the plan. They showed up on time and did absolutely beautiful work. They were just great to work with.
They do exceptional work.
I would recommend Smith Roofing to everyone.
Thomas was our first point of contact and was so great to work through the consultation and provide a quote to us. Sam oversaw the siding and windows on the house and he was great with communication and staying on top of everything.
The representative was professional and clearly explained the differences between the products they offered. Davis Rhea was also knowledgeable about other products that Smith Roofing did not provide. He described the minimum requirements for my area and explained how the various shingles were rated. This information helped me narrow my options down to 2 products instead of 6.
yes i will recommend
They did an excellent job and were great to work with.
Full disclosure-Chris was wonderful, proved copies of licensing and other documentation pertaining to the company.
Smithnws efficient and followed through on a recommendations
Quality products. Project manager very knowledgeable and made sure job was done right.
Had a complete replacement of sheathing and roofing materials and the results are just beautiful. Nice smooth, aligned appearance. I just go out and stare at it and marvel at the difference in the appearance of my home. All of this done without any damage to some pretty extensive seasonal plantings. I could have not asked for a more expert job.
Yes, everyone we worked with was knowledgeable and friendly
Very efficient and everything they did and the cleanup was awesome
I am more than confident in recommending Smith Roofing to anyone in need of a fair roofing estimate. They did exactly what they said they were going to do, in a timely manner, at a fair price, with no issues to be resolved.
Smith Roofing & Exteriors came out, looked at the job, gave an estimate, told me what it would take to get it done, and did exactly what they said they would do. I couldn't ask for better service.