About this company
Smith Roofing & Exteriors
Since 2016, East Tennessee homeowners have counted on our family-owned, locally operated team for roofing that’s built right and built to last. With award-winning service, an A+ BBB rating, the Owens Corning Platinum Award, and hundreds of 5-star Google reviews, you can feel confident you're choosing a company that treats your home like our own. Whether you need expert roof repairs, a full roof replacement, a beautiful new deck, replacement windows, or gutters, you can expect honest advice, unmatched craftsmanship, and a team that shows up when we say we will.
GuildQuality surveys
Satisfaction
Of 591 surveys sent, 310 were responded toReviews 295
Of 310 respondents, 295 left a reviewRecent reviews
Review in Seymour, TN
Crew worked very hard and efficient. Robert who was job supervisor kept on top of the work being done
Rita M.
Everyone that I have encountered from Smith has been super to work with.
Chris McBride, Jabrielle Pruitt, Bennet Boyd , Jessica Easterling
Ben D.
The project went smoothly!
Gary G.
Very professional, informative, and experienced. Brad Tindell was very attentive to details and considerate in keeping us in the loop. Highly recommend both him and the company
James C.
Because of the good job that was done. Had no issues when I needed to speak to anyone concerning our roof, was not put on hold for two days. Everyone was very helpful.
Natalie M.
Very efficient. Came in the morning and left that evening completely done. Looks great
Jared W.
The sales associate that came to the house for the estimate was friendly and patient while working out the details for the project.
The contractor that came on site for the roof replacement was responsive to my questions and the communication was top notch sending me pictures and updates along the way.
Fantastic service all around!
Peter S.
From emergency repair to new roof - the team was extremely responsive, informative, professional, and experts in their craft!
Bryan R.
John Sims was thorough and professional during the entire process. The pictures and video from our roof were especially helpful showing the extent of existing damage.
Heather C.
Roof was completed in a timely manner and the work done was beautiful!
Review in Corryton, TN
The salesperson down to the insulation team were great! Sales came with all the samples, discussed every step, the products and were on time. The installation crew were on time, worked extremely well and efficiently together. I would recommend them to everyone. Very pleased
Lori E.
Prompt service, knowledgeable information, answered all my questions and my roof and gutters look amazing.
Kevin M.
The whole process from the initial quote with Jonathan Woods to the final cleanup with Project Manager Brad Tindell was a great experience. I am very happy with how things turned out so far.
Review in Knoxville, TN
They were knowledgeable and answered all my questions.
Marian J.
fast and well done
Bill Z.
NA
Tony S.
For sure
Faye H.
Everyone I met was very professional and friendly. They demonstrated pride in the company they represented and the Corning products they entended using.
Deborah R.
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🌟 5+ Stars for Smith Roofing and Exteriors!
After talking with three other roofing companies, I decided to go with Smith Roofing and Exteriors—and I couldn’t be happier with my choice!
Chris McBride came out personally, inspected my roof, and clearly explained everything he saw along with my options. He was easy to reach and always quick to respond to questions, which I really appreciated.
On installation day, Rickie and his crew were amazing—professional, friendly, and so careful with my home and landscaping. They worked efficiently and left everything spotless when they were done.
The whole process was smooth and stress-free from start to finish. I confidently give Smith Roofing and Exteriors 5+ stars and highly recommend them to anyone who needs roofing work!
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#SmithRoofingAndExteriors #RoofingDoneRight #HomeImprovement #HappyCustomer #FiveStarService #HighlyRecommend
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Melvin C.
Fast friendly and knowledgeable service
Amanda R.
Everything
Review in Rockford, TN
Everyone we dealt with at Smith Roofing was very courteous and professional.
Cliff R.
Smith roofing did a great job.
Jimmy K.
There were some things I was sold and I'm not sure the salesperson was entirely honest, especially when it came to acknowledging the crew being employees and not subs. Also the dumpster was in my driveway longer than expected. There were nails left all over the yard, and one NIGHT I had the gutter crew come and work well past dark. So far no problem with anything installed, but I was not blown away by the execution of the installation. The fix of the roof where the chimney was taken down looks janky at best. No mitre cuts, just rough edges. Job felt hurried at times and disorganized. As for workmanship, not blown away or disappointed, just 16k in the hole financially and will hope there are no issues in the future.
Jason T.
Very clear on expectations and did what they said they were going to do. No unexpected surprises and or cost.
GuildQuality
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