Smith Douglas Homes - Houston walk us through everything. They were always in touch and anytime we had issues, they were quick to resolve them. They are the most responsive company that I have worked with. It was an easy and flawless experience.

SDH team were overall awesome in service!

Some things a problem

Hold the craftsman to higher standards.

I appreciate Smith Douglas Homes as a builder. They provide affordable housing at a good quality, but at the same time there are a few small things that I would be intentional to go through and look at on my walk through. They have a warranty that helps and have been good about it.

They were good. They worked in a timely manner.

I was not satisfied with the final walkthrough and some of the work that was done.

I was thoroughly impressed with the professionalism and expertise of the builder, sales professional, and construction manager.

Mr Christian is very helpful and was able to assist or help whenever we reached out for help in a timely manner. This is our first home and even though the process not smoothly as we thought but with his assistance on the side, we feel very grateful for what we have achieved so far.

Helpful and honest

I don’t want others to have to go through what I went through with this building process with Manny. But if they had to just deal with Blake or Kris then yes it would be 5 star rating.

I would highly recommend Smith Douglas homes you get an over and beyond professional experience and quality products. I love love love my home!

The overall quality, attention to detail, and craftsmanship are below average.

The communication was poor, and the quality of the home is not the best, it is not up to par.

We were very, very satisfied with the salesperson, Kevin, who was with us during the process.

I had a great relationship with Mr. G. Woods. He helped and explained several things to me. My relationship with construction manager, Mr. R. Bales was not so great.

Service was great and timely

Binu has been awesome to us throughout this whole process of getting our home!

Alex Brussard has been very helpful since his arrival.

Overall, we have been extremely pleased with the people we interacted with. They were always professional, supportive and extremely responsive theough the building process.
Where I think S & D fell short were in areas such as fencing and unreasonable restrictions that were passed on to the HOA. Had we known the full range of restrictions, we might have reconsidered but we were not given the full set of HOA requirements until our contract was completed.

Craig & Mack wonderful team I appreciate their transparency

Very happy with the response and work from your team. Glad to see you guys care.

I'd never recommend anyone to build with smith douglas. The communication, the quality of work and the building process is horrible.

It was a great build of the house and the builder was great to work with.

I would recommend them to everyone.

The construction side made it very hard for me to want to recommend.

There is not enough space for my comment, feel
Free to call me. However in brief, the LONG distance relocation/move we made was a nightmare with the purchase of a new build house from Smith Douglas and the sales lady here is horrible.

Manny, Dale and Larry were a dream team!! They kept me informed and communicated during the entire process. Benchmark their preferred lender was also one of the best I’ve ever dealt with. This is my second home with this team and would definitely purchase from
Them again!

My home was done quickly and precisely. The communication was everything I needed being a first time home builder and buyer. Wes & Blake answered everything I needed quickly and explained thoroughly any time I needed it. I'm beyond happy with my experience! If you're looking for a new build, I'd strongly suggest Smith Douglas Homes!

Representatives of Smith Douglas were good to deal with and very communicative throughout the process. However, we have issues with the overall quality of construction.

There were follow-up items that needed to be taken care of prior to closing, and they were not completed. I was told it would be completed after closing, and a month and a half after closing, it's still not completed.

Wes was good at communicating and keeping everyone updated on the build. His communication helped a lot throughout the process.

Wes, who sold us the home, is really helpful, caring, understanding, and patient.

Yes

I have already recommended someone to Smith Douglas Homes.

No response

The salesman was very helpful. The design center was helpful. The project manager was very helpful. I just had a few hiccups that I couldn't get an answer for until the last few days before we closed.

We love our house. And the quality is fantastic.

They made it pretty easy to move in. It was pretty simple.

Construction manager had poor attention to detail. The carpentry work is not the best. I just seem to be noticing more issues in this house than I did when I purchased a new home in 2002.

Peggy and Richard were awesome to deal with. They did a heck of a job. They communicated well. Everything that was asked for.

Smith Douglas Homes did a good job.

It was a very easy home buying experience.

Home was already built when purchased

The building manager Mike is reliable, he goes above and beyond for his clients.