Some things a problem

Hold the craftsman to higher standards.

I appreciate Smith Douglas Homes as a builder. They provide affordable housing at a good quality, but at the same time there are a few small things that I would be intentional to go through and look at on my walk through. They have a warranty that helps and have been good about it.

They were good. They worked in a timely manner.

I was not satisfied with the final walkthrough and some of the work that was done.

I was thoroughly impressed with the professionalism and expertise of the builder, sales professional, and construction manager.

Mr Christian is very helpful and was able to assist or help whenever we reached out for help in a timely manner. This is our first home and even though the process not smoothly as we thought but with his assistance on the side, we feel very grateful for what we have achieved so far.

Helpful and honest

I don’t want others to have to go through what I went through with this building process with Manny. But if they had to just deal with Blake or Kris then yes it would be 5 star rating.

I would highly recommend Smith Douglas homes you get an over and beyond professional experience and quality products. I love love love my home!

The overall quality, attention to detail, and craftsmanship are below average.

The communication was poor, and the quality of the home is not the best, it is not up to par.

We were very, very satisfied with the salesperson, Kevin, who was with us during the process.

I had a great relationship with Mr. G. Woods. He helped and explained several things to me. My relationship with construction manager, Mr. R. Bales was not so great.

Service was great and timely

Binu has been awesome to us throughout this whole process of getting our home!

Alex Brussard has been very helpful since his arrival.

Overall, we have been extremely pleased with the people we interacted with. They were always professional, supportive and extremely responsive theough the building process.
Where I think S & D fell short were in areas such as fencing and unreasonable restrictions that were passed on to the HOA. Had we known the full range of restrictions, we might have reconsidered but we were not given the full set of HOA requirements until our contract was completed.

Craig & Mack wonderful team I appreciate their transparency

Very happy with the response and work from your team. Glad to see you guys care.

I'd never recommend anyone to build with smith douglas. The communication, the quality of work and the building process is horrible.

It was a great build of the house and the builder was great to work with.

I would recommend them to everyone.

The construction side made it very hard for me to want to recommend.

There is not enough space for my comment, feel
Free to call me. However in brief, the LONG distance relocation/move we made was a nightmare with the purchase of a new build house from Smith Douglas and the sales lady here is horrible.