Easy. Flexible. And very understanding of our needs. Good build quality and service.
The bathtub brand in the master should be changed since it cannot be repaired; we had both damaged. Communicating better with selections as we had incorrect counter top put in and incorrect color brick mortar put up. Poor backyard sod job, paint/caulking jobs were not the best in several areas. Carpet laid on top of uneven flooring. Areas feel a bit rushed if you look at things closely.
Pleasure to work with
Highly Recommend
Quality Service
I enjoyed working with John, Irma, Scott, and Giovanni. The house is beautiful.
Great people to work with!
Smith Douglas Homes - Houston walk us through everything. They were always in touch and anytime we had issues, they were quick to resolve them. They are the most responsive company that I have worked with. It was an easy and flawless experience.
SDH team were overall awesome in service!
Some things a problem
Hold the craftsman to higher standards.
I appreciate Smith Douglas Homes as a builder. They provide affordable housing at a good quality, but at the same time there are a few small things that I would be intentional to go through and look at on my walk through. They have a warranty that helps and have been good about it.
They were good. They worked in a timely manner.
I was not satisfied with the final walkthrough and some of the work that was done.
I was thoroughly impressed with the professionalism and expertise of the builder, sales professional, and construction manager.
Mr Christian is very helpful and was able to assist or help whenever we reached out for help in a timely manner. This is our first home and even though the process not smoothly as we thought but with his assistance on the side, we feel very grateful for what we have achieved so far.
Helpful and honest
I don’t want others to have to go through what I went through with this building process with Manny. But if they had to just deal with Blake or Kris then yes it would be 5 star rating.
I would highly recommend Smith Douglas homes you get an over and beyond professional experience and quality products. I love love love my home!
The overall quality, attention to detail, and craftsmanship are below average.
The communication was poor, and the quality of the home is not the best, it is not up to par.
We were very, very satisfied with the salesperson, Kevin, who was with us during the process.
I had a great relationship with Mr. G. Woods. He helped and explained several things to me. My relationship with construction manager, Mr. R. Bales was not so great.
Service was great and timely
Binu has been awesome to us throughout this whole process of getting our home!