The subdivision that I bought in, is the best garden/patio home that I have ever seen. I have plenty of room between the house, big long street, and wide driveways up to six cars. I have been in there two months, and it's looking fairly well built. It's not a million dollar home with fancy wood, but for the money it looks like they are well built. They are better than D.R. Horton homes. I do not see any way you could build anymore homes. You do not want to get into a garden home community with hundred of homes. They only have about 7-8 homes left to build out, but this is an outstanding neighborhood. With only 70 homes, everyone could know everyone in your community. Once they are done with the final 7-8 homes, they will have to buy land to build elsewhere. I know half of the people here with only being here 2 months. I walk down the road a lot, but if you get the wrong kind of people here, they will speed, and run over women and their baby carriages. I hope it stays this way, because, it is an outstanding neighborhood.
Shauna is outstanding and went the extra mile for us. B.J. Brown, the broker, and someone I knew, took an interest in helping me buy a new home. Buying a new house is hard, and I wanted to pull my hair out. I am living in the Ponderosa Highlands, and it is very nice. They have wide roads, and everyone waves at each other. It is like an Ozziet and Harriet re-run. I hope it stays this way.

The process was easy. We picked out a few home plans, view the homes and pick the finishes we liked.

I would recommend Smith Douglas Homes for the following reasons: The homebuying process was extremely organized, efficient, and professional. All the Smith Douglas employees were professional, courteous, and treated us as neighbors. Our home was built ahead of schedule, and we visited the worksite weekly to check for any issues with materials or workmanship. We were satisfied that we were purchasing a quality home at a reasonable price. After moving in the warranty people have done an exceptional job taking care of any issues and answering our questions. I called the contractor with an issue, and he had someone onsite within a couple of hours, so we have peace of mind with our purchase. The civil engineers also did a great job with the community layout and irrigation plan. It's a beautifully laid out neighborhood where I think my family will be safe, healthy, and happy.

Certain quality in the building process could use some improvement

From the very beginning until now I have had a wonderful experience! You have a great team of people and I have had an awesome time.

I would definitely recommend Smith Douglas. I’m so very proud of my home and am so very happy because of y’all.

The representative was knowledgeable and very helpful. She/he was able to answer all of my questions, day or night.

Shina Miles was very friendly and professional and made the whole process run smoothly.

I am very likely to recommend Smith Douglas Homes. They gave us every deal they had, and they did everything to make sure we could get into a home.

Sales people were very knowledgeable and helpful. Construction supervisor insured quality construction and all of our choices were met, and the quality of construction was very good.

Very easy to work with right up to the end.

cut corners, basic things you'd think come with a house do not such as door threasholds, garage door opener, finishing the walls in the garage as they connect to the floor.

Tony Was So Very Special To Us We Love ❤️ Him

Tony was absolutely amazing and made sure everything was taken care of. Hunter was amazing also and stayed on the builders to make sure everything was good. All around, it was a very smooth process. I've been in my home for 30 days, and I have had no issues.

We liked the different house plans they were nice and we chose the house plan that suited us. Would recommend to view different floor plans

The floor plans and customization offerings were above any other builder we looked at. Our neighborhood still had larger lots that make it feel like my childhood. Staff were very friendly.

This review is specifically for warranty issues. There is no reason why the homeowner should be chasing down different people and departments to get warranty items fixed. We had a bathroom shower issue and 4 different departments had to be involved; plumbing, shower door, flooring and trim. Smith Douglas needs to hire someone that manages all of this and schedules all of this, not the homeowner. We get messages that someone will contact you and no one does until we reach out again, and some things can't be completed until others are completed. How are these departments not talking to each other? Seems like an upper management issue, they need a project manager or something because I'm pretty confident we are NOT the only ones that have encountered this issue.

I loved how passionate both Katherine and John are about what they do. You can truly tell that they love their jobs. For this to be my first time purchasing a house they went above and beyond to meet my needs and make me feel great about this huge decision.

The overall process was easy. All the staff were friendly and helpful. The contractors were good and quick to help you during final walk through marking anything that needed fixed before closing.

The experience working with Smith Douglas Homes- Alabama was really good. Jennifer, Dana, and Brent were really sweet and kind and helped answer any questions me or my husband had.

My experience was very smooth. I appreciate Brittany and Hunter!

The knowledge of the contractor Hunter and Tony, the salesman who helped us throughout the entire process. They did an amazing job.

It was a great experience. Everything went smoothly from beginning to end.

I love the attentiveness, professionalism, excellent customer service, top tier communication, support, guidance from the staff! The building incentive's, wonderful quality home and at a great price!

The process was so smooth and easy and Kita was always there to assist if necessary. The builders were also extremely professional and Connor ensured I was satisfied with my home prior to closing day.

I would recommend Smith Douglas to my family and friends.