Tony Was So Very Special To Us We Love ❤️ Him

Tony was absolutely amazing and made sure everything was taken care of. Hunter was amazing also and stayed on the builders to make sure everything was good. All around, it was a very smooth process. I've been in my home for 30 days, and I have had no issues.

We liked the different house plans they were nice and we chose the house plan that suited us. Would recommend to view different floor plans

The floor plans and customization offerings were above any other builder we looked at. Our neighborhood still had larger lots that make it feel like my childhood. Staff were very friendly.

This review is specifically for warranty issues. There is no reason why the homeowner should be chasing down different people and departments to get warranty items fixed. We had a bathroom shower issue and 4 different departments had to be involved; plumbing, shower door, flooring and trim. Smith Douglas needs to hire someone that manages all of this and schedules all of this, not the homeowner. We get messages that someone will contact you and no one does until we reach out again, and some things can't be completed until others are completed. How are these departments not talking to each other? Seems like an upper management issue, they need a project manager or something because I'm pretty confident we are NOT the only ones that have encountered this issue.

I loved how passionate both Katherine and John are about what they do. You can truly tell that they love their jobs. For this to be my first time purchasing a house they went above and beyond to meet my needs and make me feel great about this huge decision.

The overall process was easy. All the staff were friendly and helpful. The contractors were good and quick to help you during final walk through marking anything that needed fixed before closing.

The experience working with Smith Douglas Homes- Alabama was really good. Jennifer, Dana, and Brent were really sweet and kind and helped answer any questions me or my husband had.

My experience was very smooth. I appreciate Brittany and Hunter!

The knowledge of the contractor Hunter and Tony, the salesman who helped us throughout the entire process. They did an amazing job.

It was a great experience. Everything went smoothly from beginning to end.

I love the attentiveness, professionalism, excellent customer service, top tier communication, support, guidance from the staff! The building incentive's, wonderful quality home and at a great price!

The process was so smooth and easy and Kita was always there to assist if necessary. The builders were also extremely professional and Connor ensured I was satisfied with my home prior to closing day.

I would recommend Smith Douglas to my family and friends.

It’s been 2 months and we can’t get our mail to our house and no one wants to help us with the issue.

I am likely to recommend Smith Douglas Homes to a friend because it was cool, quick, and easy pretty much!

Incredibly easy process and easy to work with. Richard and Cole had answers to every question I had.

Finish the garage. Have more spacious living room area for full furniture and bar chairs. More functionality in bathrooms and closets.

After only being in our home for one month, the ceiling in the living room has waves and looks like it is sagging in.

We have had a great experience.

Most everything. My only problem is with the large step up on the edge of the concrete going into the garage from the driveway and my garage floor is covered from one end to the other with cracks. It makes me wonder how long it will be stable. I have never seen so many cracks and I have had 5 other homes built. The stability of a floor is of the utmost importance. I have not known who to talk to about this.

The team at Smith Douglas was wonderful and I highly recommend them as builders for a new home.

The whole process was horrible from beginning to end. The craftsmanship is poor. My yard looks like a 5th grader placed the sod. One giant uneven clump after another. Back porch crumbling. Sunlight shining through the side garage wall. Toilet leaning sideways. Doors won’t close without force. Sagging floors.

They are the best company I worked with and they are very honest and direct people I love the them couldn’t ask for better!!

I don’t think it’s a quality house