The whole staff was kind professional and easy to deal with.

Smith Douglas hire third party contractors to work on your home and they do a crappy job. The floors squeaking, doors won’t lock, holes in the wall.

I hesitate due to cracks in the stairs, nails being left in the sink garbage disposal, warped wall, multiple cracks/ discoloration in the foundation/ drive way/ back patio, and lifting on the roof that was addressed, but wasn't fixed. During the blue tape walk the outside of the house wasn't complete, so I was not able to adress some of these issues. Also it was stated that Sherman Williams would know your lot's paint colors if you gave them lot # and address, but they did not. They stated several people had trouble finding the paint color to get for touch ups. I eventually found out and let them know it could be found in the portal, but this was after I wasted my free gallon of paint on a paint that didn't match.

The SDH team was wonderful. They were kind and patient throughout the home-buying process. I appreciate the fact that they were readily available to answer any questions that I had (and I had plenty!) The homes are beautiful and the growing neighborhood is beautiful and peaceful.

Reasonably priced, great neighborhood, beautiful exterior, well thought interiors with more than enough storage.

Very professional and knowledgeable of the homes being built. Answers all questions and can direct you to the home best suited for your needs. Loves working with Luke Revis at Douglas Homes.

Wonderful experience!

Mike was great to work with. He’s very knowledgeable and always got an answer to me in a timely manner. He had lots of recommendations on things to do or not to do to keep our house in the best shape that I really appreciated. We love the neighborhood overall.

Smith Douglas has a great system set up with providing detailed information on builds and our options. We were able to confidently make a decision with help from our SD Representative!

I like my home

They were easy to work with and kept us in the loop as the job progressed. House was finished a little early in fact, which made the transition super easy. These folks are FAST!

One of garage remote is not working no response from you guys?

I would recommend Smith Douglas to a friend, as so far I have been having a lovely experience with them

Concrete work is absolutely horrible.

I love the home and have no issues with it. It is a great deal and a good bang for your buck.

I like my house although I wish I had more parking space to allow guests to park

I have already recommended my best friend who plans to move 2027.

Except the construction manager, there was a major lack of expertise or knowledge in the entire process. The preferred lender was also a major issue running our credit without a loan being submitted or authorized.

Would highly recommend recommend!!

I gave it a rating of 4 because several happened after I had already moved into the home.

Jay and Raquel have been absolutely wonderful throughout this process. They were consistently helpful, patient, and responsive, always taking the time to answer our many questions and walk us through the construction progress. They welcomed our visits, addressed updates and concerns thoughtfully, and did it all with a positive attitude and a smile. We are truly grateful for their support and professionalism.

We are in love with our new home, everything we chose to put into our home has exceeded our expectations!

My overall experience has been very sad, disappointing, and regretful. I felt backed into a corner and almost forced to continue with this builder. If I could redo it I would not have continued the process with this builder.

Refer to question 14.

Smith Douglass stayed in communication with me from beginning to the end of my process. I appreciated that!