He was completely unwilling to provide a detailed estimate required by my insurance company and simply refused to work with insurance even with me acting as an intermediary. The crew damaged the gutters to such an extent they could not be reinstalled, then I was told they were old and needed replaced anyway. (They were 3 years old). Promised numerous times to haul damaged gutters, then never followed through despite many follow up calls and texts.
Sales from a "no pressure" approach, all steps explained, as well as product in great detail and was able to answer all my questions. I knew exactly what I was getting and wasn't disappointed!
Very professional and worked according to what the contract says
Already have
Very efficient… on time…great job!
Felt like we were giving the best choice of materials, and installation practice. We feel very confident in this roof.
Professional service and over all finished product quality
I like Shay Malka, when I had concern and worry, he'll explain the situation and will followup right away
Shay was very responsive and followed up with me on every detail.
Quick phone call back quick response to survey the property good knowledge, thorough information communication which is key.
From start to finish it was a pleasure working with Smart Roofing on our replacement roof project.
Fair price and Shay was amazing to work with throughout the process! Quality work and done in a timely manner. Definitely would recommend
Isaac was a great PM. Kept me updated with everything and quickly answered any questions/concerns I had
I liked the level of expertise provided. They were able to tell me exactly what was the main issue since the beginning. They were fast with their work and helped with the permits. I would and have already recommended to my neighbors.
Done deal
I think they did an excellent professional job. They explained the products well. They gave me brochures to research and understand the process.
We had a great experience with Smart Roofing from start to finish. Shay was knowledgeable, friendly, and easy to work with during our first meeting. After getting several estimates, we decided to go with Smart Roofing, and we’re so glad we did. They completed the full tear-off and installation in just one week, and everything went smoothly through the final inspection. Overall, it was a fantastic experience, and we would definitely recommend them!
It was so easy and a pleasure to work with Isaac and Levi. Isaac took the lead and helped and kept us informed.
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Smart Roofing was efficient and clean. They did exactly what they said they were going to do. They were friendly and customer-oriented. We haven't had any rain, but I hope the job they did was great. Everything went well.
I appreciated the professionalism shown by Shay and how easy it was to work with him and the office staff every step of the way. I would (and have) highly recommend(ed) Smart Roofing to anyone.
I would recommend anyone who is concerned about their roofing project go with Smart Roofing. Quality work with an honest assessment of the current state of your roof and the steps to repair and improve it.
Perhaps the best contractor experience ever with Shay and his hard working team! Fast, efficient, knowledgeable, thorough.
Smart Roofing has very professional staff, timely performance of the promised schedule, and high performance of work.
Shay was amazing and walked me through the entire process prior to signing the contract. He was readily available to answer any questions and stopped by throughout the job. I have hired many contractors in the process of remodeling my home and Smart Roofing was by far the best and easiest to work with.
Smart Roofing was the first bid I got, and they really set the standard. Out of four bids, SR gave a very thorough concise and helpful explanation of all the elements and a solid and fair bid. Any questions I had were answered with confidence and detail. The with was impeccable and the finished product really stands out as clean sharp and professional. Even our neighbor across the street( who just had their roof redone 5 months ago) commented on how nice it looks.
Good communication, fair price, work appears good
They were great, fast, and efficient.
Shay, our project manager was absolutely outstanding. He was prompt in our initial meeting. He explained the entire process thoroughly and gave us our quote with absolutely no pressure. We decided to go with him and Smart Roofing Inc because he clear and transparent with the entire process of the project which puts our trust in him and gave us peace of mind.
I observed the way your company protected my extra large garden(kitchen) window. Also how the worker’s cleaned n picked up all trash, n cleaned the oil?, from my driveway.
I met with 5 different roofing companies and decided on Smart Roofing because of the professionalism and transparency with the initial consultation with their project manager Isaac. Best warranties on both the work and manufacturers materials.
Isaac really listened to what we wanted and Leo and his team delivered on that promise. We're so happy with the result.
They made it very easy to get the roof done.
I met with Evie at Smart Roofing. He gave me a lot of information on my roof. I like the materials needed and all the requirements of Owen's Corning warranty. They made sure no materials were skipped to void my coverage. He explained everything that was needed and required. I did find his quote to be very fair compared to the other roofers. I got 9 other quotes for my project. I received good information and work from Smart Roofing.
Smart roofing showed up on time to our appointments and stuck to the schedule. Work was completed as promised without any surprise charges. The couple items that needed correction were completed by Smart roofing. We passed city inspection with ease. They cleaned after themselves and did not leave the site until the job was done properly. There were a couple follow up text messages to ensure that I was satisfied with the work. Highly recommend.
We were very satisfied with the customer service, the efficiency of the crew and the finished product. The price point was not the lowest but within reason with the other estimates given. We feel confident we picked the right company to do the work. The project was completed under the estimated time and we liked that there were no subcontractors.
Highly recommend. Evi was very knowledgeable (and a really nice guy) and made the whole process effortless. From start to finish it took only three days. The roof looks amazing. Very happy
The entire project was handled flawlessly.
It was a pleasure doing business with Smart Roofing. Evi was great to work with. There were no high pressure sales tactics. This company was competitively priced, and was able to complete the project in just three days. All of my questions were answered, and all of my concerns were addressed. I am very satisfied with the job that was done.
Evi was very helpful and the foremen were courteous. The crew did good job on the roof!
Evi was so organized and efficient. He answered all of my questions and provided all the information I needed to make decisions about my new roof. I was quite impressed with the speed of getting the roof done including the inspection scheduling. It really helps to reduce the stress of getting a new roof when it’s done quickly and doesn’t drag on due to delays. My old roof was completely ripped off and replaced with the new roof in only 4 days. Also, the written estimate I received at the beginning was very comprehensive, detailed, and professional.
I think my new roof looks really nice. Evi was friendly and very nice to work with. I will recommend him and Smart Roofing to my neighbors.
I highly recommend Smart Roofing Inc (SRI). Compared to other roof contractors that I called to give me quotes, Project Manager Isaac came in with his laptop and showed me their license, proof of general liability and workers compensation insurance. He had the Description Form/Scope of Work Estimate that has the list of re-roofing procedures from tear-off, replacement of all rotten wood included in the quote, to using a better underlayment, to installation of the shingles. SRI gives 10-year warranty on installation and is also a Platinum Preferred Contractor of Owens Corning, the manufacturer of the shingles that I want (which gives 50-year warranty). SRI also pulled the city permit and made sure the work passed final inspection before they picked up the final payment. Crew were professional. Melissa, the office contact person has a very nice personality and sent me all needed forms promptly including the invoice that showed my payment detail. The last e-mail was Owens warranty registration. Very organized. I am impressed with how smoothly the work got done!!!!!
We had an excellent experience with Isaac and his crew at Smart Roofing and would recommend them to anyone who wants a high quality roof, done professionally, cleanly and on time.
I already mentioned Smart Roofing to several friends so when the need arises, my friends will definitely consider Smart Roofing for their roofing projects.
Smart Roofing was great. Isaac, the project manager, bid the job and set everything up, including arranging to have our solar panels removed and reinstalled. Work started and ended when it was supposed to, Isaac was quick to respond to all texts we sent, and the workers were respectful of the property, cleaning up after every work day. We were impressed throughout the whole process.
I met with several roofing companies to get quotes. Smart Roofing was not the lowest price but I felt confident with their track record and quality materials. Evi was very personable and easy to communicate with. I did not feel like he was trying to sell me things we didn't need and he was very knowledgeable. He answered all of our questions and always returned our calls in a timely manner. He was reliable during the whole process and we would happily refer him to our friends.
Evi and his team did a fantastic job from start to finish. Honest, capable, and competitive.
After 10+ roofing appointments I'll say half didn't even give me a written estimate. Some just pulled a number out of thin air, not even measuring the roof and one guy didn't even walk around the house. Those that did some were so high and or so low it caused concern.
Smart Roofing came right in the middle and because they are certified by Owens Corning I knew they were the right choice.
We have already recommended Smart Roofing to a family member and a neighbor
Amazing service, fantastic quality in workmanship and installation, and tip-top quality assurance.