He was completely unwilling to provide a detailed estimate required by my insurance company and simply refused to work with insurance even with me acting as an intermediary. The crew damaged the gutters to such an extent they could not be reinstalled, then I was told they were old and needed replaced anyway. (They were 3 years old). Promised numerous times to haul damaged gutters, then never followed through despite many follow up calls and texts.
Sales from a "no pressure" approach, all steps explained, as well as product in great detail and was able to answer all my questions. I knew exactly what I was getting and wasn't disappointed!
Very professional and worked according to what the contract says
Already have
Very efficient… on time…great job!
Felt like we were giving the best choice of materials, and installation practice. We feel very confident in this roof.
Professional service and over all finished product quality
I like Shay Malka, when I had concern and worry, he'll explain the situation and will followup right away
Shay was very responsive and followed up with me on every detail.
Quick phone call back quick response to survey the property good knowledge, thorough information communication which is key.
From start to finish it was a pleasure working with Smart Roofing on our replacement roof project.
Fair price and Shay was amazing to work with throughout the process! Quality work and done in a timely manner. Definitely would recommend
Isaac was a great PM. Kept me updated with everything and quickly answered any questions/concerns I had
I liked the level of expertise provided. They were able to tell me exactly what was the main issue since the beginning. They were fast with their work and helped with the permits. I would and have already recommended to my neighbors.
Done deal
I think they did an excellent professional job. They explained the products well. They gave me brochures to research and understand the process.
We had a great experience with Smart Roofing from start to finish. Shay was knowledgeable, friendly, and easy to work with during our first meeting. After getting several estimates, we decided to go with Smart Roofing, and we’re so glad we did. They completed the full tear-off and installation in just one week, and everything went smoothly through the final inspection. Overall, it was a fantastic experience, and we would definitely recommend them!
It was so easy and a pleasure to work with Isaac and Levi. Isaac took the lead and helped and kept us informed.
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Smart Roofing was efficient and clean. They did exactly what they said they were going to do. They were friendly and customer-oriented. We haven't had any rain, but I hope the job they did was great. Everything went well.
I appreciated the professionalism shown by Shay and how easy it was to work with him and the office staff every step of the way. I would (and have) highly recommend(ed) Smart Roofing to anyone.
I would recommend anyone who is concerned about their roofing project go with Smart Roofing. Quality work with an honest assessment of the current state of your roof and the steps to repair and improve it.
Perhaps the best contractor experience ever with Shay and his hard working team! Fast, efficient, knowledgeable, thorough.
Smart Roofing has very professional staff, timely performance of the promised schedule, and high performance of work.
Shay was amazing and walked me through the entire process prior to signing the contract. He was readily available to answer any questions and stopped by throughout the job. I have hired many contractors in the process of remodeling my home and Smart Roofing was by far the best and easiest to work with.