My soundbite on Sidex is this: When working on home improvements and contractors, a lot of time it can be very daunting because there's so much you don't know about windows, siding, or whatever your project is. They're honest, take the time to help you understand the ins and outs of the project, and I'd recommend them to anyone.
Our family and neighbor's love the look of our house.
I was disappointed in the time that it took to get the windows. I was also disappointed that they don't follow up with problems regarding the windows.
It was an excellent experience. The subcontractors were knowledgeable and extremely professional. They exceeded my expectations.
They did a good job.
We LOVE your SiDEX windows! The quality is great, and the customer service was awesome. They made the house look great, but the quality is what sold us. I felt SiDEX went out of the way to make sure we had what we needed.
I thought that Jose an Jim were very personable and did a nice job.
They were awesome, watched for details to be taken care of. Hats off to the crew that put the window in and did it facing the elements of the weather required a hot cup of soup to warm them up. Looks beautiful and the neighbors have nothing but good comments.
They were efficient in the explanation as far as what I needed. It was done in a proper manner. I was very pleased!
I am very satisfied with the work that was done. My husband can now shower without thinking he will fall, and it is easy for him to walk in the shower because he is disabled.
They completed measurements, parts were manufactured and installed on time for good results.
They were very nice and worked with me on my budget.
The people who worked on my house were polite, courteous, and were on time. The helped me decide on colors and make various choices. I could not recommend anyone better.
Beautiful bathroom completed ALL in one day! Luxurious deep soaking tub is just what we wanted!
I’ve only had my windows since mid November 2019 so I cannot yet speak to the long term satisfaction I have with my Polaris windows from Sidex. I can however say that I am pleased with the quality, workmanship and most especially the installation of my windows by Justin. He was exacting, meticulous, and ensured that each window was installed perfectly. The trim work he did and especially how he trimmed out the bay window we’re all completed with exacting care. You can’t go wrong with Justin doing the install. At this time I would highly recommend Sidex windows.
Bathroom tub/shower looks gorgeous. Very happy with the quality of both materials and workmanship. The installers were professional, friendly and took the time to talk and answer questions. We have another bathroom that we are planning to do and will use Sidex again.
Professional and efficient!
They were very prompt on time and did a good job.
Our house looks beautiful.
Additional Comments - Great company to work with - very happy with our new windows.
Areas Of Satisfaction - Joe, and the men who performed the work were very professional and personable.
Areas Of Satisfaction - The salesman was very accommodating. The installer was also great.
Areas Of Satisfaction - I was most satisfied with their reasonable pricing and they did what they said they would do.
Recognized Excellence - I would like to recognize Rob for his outstanding service. He did a great job.
They did an excellent job, and the most reasonably priced of several other quotes. They did exactly what they said they would and in a very timely manner!
Areas Of Satisfaction - They delivered what they said they would and in a timely manner.
Areas Of Satisfaction - I am most satisfied with the appearance of the windows. They turned out even better than I anticipated. They are beautiful.
Recognized Excellence - I would like to recognize Josh, the installer, for his exceptional service. He was great!
Areas Of Satisfaction - I was most satisfied with the way my shower turned out. The shower looks good and works well.
I hope they are around for a long time. I felt that they really tried to match my expectations and tried to take care of me financially. I am completely happy!
Areas Of Satisfaction - My home looks great.
Recognized Excellence - Joe was good and honest with me. The installation crew was good.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SiDEX Windows, Siding and Baths as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys