Great communication Project proceeded exactly as promised Questions and concerns were addressed promptly Everyone we worked with was professional, receptive and friendly Have recommended Shingle Masters to several people
Shingle Masters Roofing is a quality act. From the original phone call to get someone out for a roof inspection to price quality and professionalism. We were kept updated through the whole process start to finish. I certainly would recommend them to anyone I know needing a roof. A+++++
On day 1, the large crew showed up early and was still on site almost 12 hours later. It was amazing how much they accomplished on day 1 (when working from home this was greatly appreciated!) The entire crew was very polite and observant each time we needed to leave/enter the house - moving the tarps to allow for a walkway without us having to say a word.
Good communications throughout the project.
Great company, very professional. Although, they were not the least expensive of the companies we interviewed, they were by far the most professional.
I’ve already recommended Shingle Masters to several people. Best experience I’ve ever had with a roofing contractor...period! Anyone who lives in their service area and hires another roofer is, without a doubt, making a huge mistake.
They were outstanding and went above and beyond my expectations. From the delivery, installation, touch up work and clean up everything was exceptional. Would recommend to everyone.
I'm very happy with the work they did on our home. It was very professional and everything was on time with the schedule. It was worth every penny I invested for this project!
Excellent work. My roof came out beautiful. They were fast, on time, and professional!
My husband and I chose this company based on the positive reviews. What we didn’t expect is that they would allow their workers to drink on the job, throwing beer cans off of our roof throughout the day. While there was an initial acknowledgement of the lack of professionalism, there was no other follow up or customer service. Very disappointing.
We were very impressed from beginning to end with Shingle Masters. They even installed our roof earlier than scheduled and completed it in one day!!! Of course they came back for touch up stuff later, but the actual roof was done in one day.
They did a fantastic job. They did handle my issues that arose. I would highly recommend them.
We are very pleased with our new roof and the exceptional service from Shingle Masters. They are top notch!
The thought of replacing our roof was intimidating, but everyone at Shingle Masters made the process comfortable and easy. It was more affordable than we expected and the workmanship was first rate.
They did a really good job. They kept a clean work site. They are really nice people.
They did quality work and were informative.
It was a good experience!
Shingle Masters Roofing was upfront with the process of replacing the old roof as they provided clear information about the product along with quality work done on time.
Was very pleased with Shingle Masters. Great communication every step of the way!
Professional, polite, honest and hard working!
Shingle Masters was very thorough in the work they provided and they always answered all of our questions. The roof has held up well and we did not have any issues with them during our project. We enjoyed working with them, they did a great job!
Shingle Masters should be your choice for your roofing needs. After having my roof re-shingled, I am very satisfied with their workmanship and professionalism. I'm also satisfied knowing that they use Owens Corning, a trusted name and product. My roof looks great!
I used Shingle Masters a few years before when we had a couple missing shingles after a bad storm. Shingle Masters was the only roofing company that did not try to sell me a whole new roof. That shows trust & integrity. When we needed a new roof, Shingle Masters dealt with my insurance company in a professional manner even while the insurance company put undue requirements on them due to COVID. Family-run Shingle Masters is not the cheapest but they did a great quality job especially compared to all my neighbors new roofs. You get what you pay for.
Excellent Service ! Todd Fries was professional and very knowledgeable. He explained in detail the whole process from beginning to end. Even though the weather did not cooperate, I was still very satisfied with the timeline in replacing the roof and installing the new gutter system. They kept me informed of any issues during the process. The whole crew did an amazing job ,leaving no mess behind them. I highly recommend them!!!!
Shingle Masters did an outstanding job on both of my roofs. I had 2 roof projects. They were professional and efficient. I am very well satisfied with the work they did.
I have recommended them to a friend.
We are very happy with them! This is the second time that I have used them, and both times were excellent. I highly recommend them.
I have recommended Shingle Masters several time since install.
We are very happy with Shingle Masters and have already recommended to friends, family and neighbors. It was obvious the installers/crew are very happy working for this company. One day! Everything cleaned up, very organized and professional .The President, Ed Beauchaine, visit to our home after installation was very much appreciated, his representation of the Company’s customer satisfaction goal was very important, no wonder they have been around so long, they honor Military families with a discount, Thank You Shingles Masters!Olga n Manny
We definitely recommend Shingle Masters to help with your roof problems.
Shingle Masters Roofing and Construction Services is one of the better service providers that we have used. They responded to every question even after hours! They were super easy to work with, and the process was super easy!
The rooting process was smooth and easy from the first call to the finish. There were no problems.
Shingle Masters is a great company and will do excellent work. You will not be disappointed.
Amazing work, done quickly, and looks great. Price was great as well.
One of the most professional organizations I have dealt with in my 78 years. They tell you what they are going to do and then they do it. Very pleasant personality of everyone.
Overall Excellent job from start to finish to include communication, pre and post work. I highly recommend Shingle Masters Roofing and Construction for any roofing jobs.
I am very pleased with this company's work and the materials they used. This was the first roof replacement I've ever been involved in, and Todd helped me through the entire process, from my questions about the shingles (material and color) to my questions about the insurance claim process. I'm extremely glad I picked Shingle Masters to replace my roof.
We had great service from contract to the completion. We were given a planned schedule. The entire crew was very professional/ We knew what to expect at every step. Great company to work with and we will recommend them.
I am very happy with the service I received from SHINGLE MASTERS!! Shingle Masters showed up on time for appointments and meetings, adhered to our agreed upon schedule. Shingle Masters was very knowledgeable and helpful regarding my roof replacement, as well as being very organized and professional!!!
Shingle Masters is a first rate company with a phenomenal staff that is extremely knowledgeable and professional. We will be sure to recommend Shingle Masters when given the chance.
They were good all the way around.
With how well the team operated. When one team's responsibility was complete, the next team was on-site ready to complete their part. The final touch-up was done by one person, Brandon, who literally spent 6 hours going over the work to ensure there was nothing missed. Was absolutely impressed with his work ethic. Todd, Sales, was amazing and walked us through the entire process and was always available in the event we had questions. I highly recommend giving this team a call if you're looking for a Roofing Company. Your roof will definitely stand out from the rest of roof's in your community once they're done.
Shingle Masters was very professional, excellent communication, and quality work. Each person I spoke with at the ir company was helpful and answered all my questions and resolved any concerns I had with putting on the new roof. If you are looking for a professional and organized company with excellant customer service, look no further than Shingle Masters. We are so pleased and very happy we chose them for our roof.
Shingle Masters went above and beyond my expectations. They did a fantastic job, cleaned up afterward multiple times, and communicated frequently about the job status and answered all my questions professionally and quickly. I have already recommended this company to my own neighbors. I will definitely recommend them again.
From the initial estimate to the final payoff this company was extremely professional, honest, and punctual. I had complete confidence in our contract and any time extra wood or services was needed we were notified immediately and permission granted before they proceeded.Excellent communicators. Everyone on their crew was respectful, courteous and extremely competent. I would recommend them to anyone that wants a high quality roof job.
Great company I would definitely recommend them!
They were very good and knowledgable.and proffesional. Roland , Mike , Ed. Kept us informed and answered all questions we had. Would highly recomend.
Superior company from start to finish! Exceptional sales, installation, and inspection staff. Quality work for a fair price!
A great experience! Professional, reliable. They say what they'll do and they do it!
After meeting with many other roofers, I decided on Shingle Masters for a couple of reasons.Brock was very specific on my needs and I was able to choose the shingles I wanted.He gave me specific details to be done for the job and also included suggestions to correct a chimney problem.I felt I could trust him with the tasks.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Shingle Masters Roofing & Construction Services, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys