I have recommended Shingle Masters several time since install.
They were professional, honest, worked with me, explained the process clearly, and always got back to me when I had questions.
I had an significant amount of bad wood; should have negociated a more fair price for quantity of wood replaced.
Shingles Masters is a great family owned company. They took care of getting all the permits and sending pictures and report to the insurance company. Their workmanship and material are excellent! definitely recommend this company.
Great company to work with. Very honest and they value doing a good job. I spoke several times with them before starting the job and they always addressed all my questions. Craftsmanship is top notch, work was done very quickly with a large crew, and the work site was left spotless. I will definitely hire them again for any future roofing needs.
Mike and everyone was easy to work with. Always answered or explained any questions and or concerns. Highly recommend using them. Very knowledgeable and always professional.
I am a very particular individual. I reviewed many roofing companies and found that Brock of Shingle Masters was the most professional. Their detailed presentation and pricing was exceptional. The only thing that exceeded his presentation was their work. They showed up when promised, took extra precautions to protect our plants and their workmen were all professional. The quality of the products and the services they provided far exceeded all other jobs I had witnessed in our neighborhood. I wish I could offer them a six star.
Since day one, the team communicated effectively and kept me in the loop of all aspects of the service all the way until final inspection. Everything was done right on schedule without a glitch.
I would recommend Shingle Masters to anyone looking for a qualified roofing contractor. They are a family run business which we like to use and support. The work was done in a professional and timely manner. Good communication from start to finish. And the roof looks good! Bruce
Very satisfied with ShingleMasters. They are responsive, the work is excellent, and they are a pleasure to work with. Highly recommend them.
Great experience - all the people at Shingle Masters were great to work with.My bushes and shrubs were kept safe and the yard cleaned
As a contractor myself, I had been monitoring Shingle Master's performance on other projects in the area. I especially liked the way they moved on to a jobsite with a full crew, set up, completed the job expeditiously, cleaned up and were gone. Their projects don't prolong.In a period following a storm in the neighborhood and Shingle Masters had many jobs in their queue, I still received complete, thorough, and professional treatment when it was our turn.When the old roofing was removed, we discovered lots of unforeseen damage. Everything was handled quickly and professionally to get the roof dried in again before nightfall. Some stucco had to be removed to replace decayed wood. Their stucco and paint crews moved in and out seamlessly to get everything back to normal quickly. They have the staff and the expertise to handle anything that comes up.At a time when the roofing industry's reputation struggles, Shingle Masters have set the bar high and distanced themselves far ahead of their closest competitor.
Shingle Masters did a great job and was quick to resolve a minor issue that came up. I will definitely be calling them again when it is time to do my garage. Thanks for everything.
Top notch quality of service and installation of our roof.
Our experience with Shingle Masters Roofing was great! They were friendly, helpful and patient with all my questions. They showed up when they said they would and completed the job on time. Follow up was first rate also.
Start to finish working with Shingle Masters was a great experience. I was given a detailed timeline and they stuck to it. Everyone was professional and courteous.
This company impressed us even before we gave them our order to replace our roof. Unlike other estimators who came to our home, Eric took the time to tell us about his company and gave us a typed out written quote right on the spot. Other roofing companies sent us a quote after a few days or more. Eric also explained how the company would complete our work if we gave them the order. One important thing that impressed us was, the company required nothing down to start the job. As a matter of fact, we actually had to call the company after the work was completed and remind them that we had not paid for the work and wanted to complete the transaction. After the roof had been replaced, the company sent out a punch-out guy to finish up anything that may have been overlooked when the installation crew had finished. Once again, we were impressed with Brandon who went far beyond what we expected to make sure our gutters were in place and fasteners in place as well as painting areas that required painting after the job was completed. And finally, while we expected Eric to come by to pick up the check for the completed work, we were impressed that the owner of the company personally came by and explained the wind mitigation forms, the warranty on the shingles and workmanship and his company's commitment to making sure we would always be satisfied with his company and the products and services they provided. As you can no doubt surmise, we are very happy with this company and would recommend them to anyone needing a new roof installation. We have already recommended them to our friends, neighbors and relatives..
Top notch company.Highly recommend.
Shingle Masters is a construction company that is "out of the norm" for being a contractor! They run the business like a well-oiled machine - everyone doing their part from start to finish making their customers very satisfied!
they did my roof in two days, clean and professional, quality work. as a Real Estate Broker in the Valrico/Fishhawk area i definetly recomend
I was very pleased with the whole experience.
An amazing group of people who you can trust with your home and trust in the service and process.
We are extremely pleased with the quality of the work. Salesman Eric was extremely helpful We will surely recommend Shingle Master for any roofing or repairs. The shingles look marvelous.
Shingle Masters gave my great value and service, They are a complete one stop shop, took care of everything pertaining to my new roof, they even did the necessary repairs to my chimney so it won't leak. Can't say enough about how thorough and professional they are.
On-time, on budget, quality and service are beyond reproach!
I got several estimates and talked with several companies, and the quality of the installation, the extras they provided, and the commitment to a timely installation is what made me choose Shingle Masters. They sent email updates and gave me everything I needed to help with my insurance. I am 100% confident that I made the right choice. I had already chosen another company before meeting with them, but their quality changed my mind.
Great Company to do with Business with! From Start to Finish! Dealing with Eric as our Salesman to Ed finishing up with Collection & Walk through! Highly Recommended! They Left No Stone Unturned! We Are Thrilled & Love Love Love our New Roof!
I am very satisfied with Shingle Masters. From start to finish they were great. I have recommended them to several friends and will continue to recommend them.
Great job! In any business there are bound to be "hiccups". About a week after the job was complete, we noticed a minor leak near one of our bathroom exhaust fans. Shingle Masters immediately sent someone out to investigate and applied a temporary fix. A permanent fix was completed within a couple of days. Shingle Masters kept my 5-star rating because of how they handled this issue! Thanks!
WITH ALL OF THE ABUSES FOUND IN THE ROOFING INDUSTRY, IT WAS DELIGHTFUL TO DEAL WITH A PROFESSIONAL, TOP NOTCH COMPANY. I HIGHLY RECOMMEND THIS FAMILY OWNED AND OPERATED COMPANY. (FATHER, 2 SONS & DAUGHTER).
Very pleased with our new roof. It was put on in two days (which amazed us) and under tricky circumstances with off an on rain both days. It looks great!
Shingle Masters Roofing & Construction Services were true to their word. Any issue was quickly resolved unlike certain contractors who find a million excuses as to why the job can't be done the way it should be or as promised. I sought out 5 contractors to do my roof. I lost faith in the other four as we delved more into the details of the work needed and the material that would be required. I some aluminum facia that needed to be replaced along with the wood of the facia. Only Shingle Masters was willing to make every effort to see that it was accomplished to my satisfaction. That is why they got the contract. And Shingle Masters did a great job not only on the roof but matched the facia as promised.
Helped me by working with my insurance company to start the claim, and assisted me through the entire process. Every concern was answered quickly and efficiently.
I went with Shingle Masters, because they did a great job on my other house. However, I had questions about this project, and it took multiple emails and calls before someone responded to my questions, which was a little disappointing. Overall, I would still recommend, but they would be much better if they would be more responsive to emails.
shingle masters did a great job and i am very satisfied.
Everyone did a great job! Mike, Roland, the crew, Ed were all great!
This company over promises and under performs. They are just in it for your check. Every area the touched cost me additional costs to repair and I am still paying. Broke A/C unit, dripped paint on indoor furniture. Leaks in two different areas through the cieling onto cabinets, office, floors. Destroyed landscape (over $1000) with workers discarded rotten food, red bull cans, banana peels, destroyed trees and shrubs with ladders and neglect. My dog and children can not go in the yard because there is so many nails. wire mesh, metal fasteners. Asked to be paid without adressing any of our concerns and asked for payment before work was complete.
They were on time, did a quality job, worked hard and cleaned up within the agreed upon contract
The team doing the work knew exactly what needed to be done and everyone had their job to do and went about it right away.
Very professional staff that provided great communication, returning calls and emails promptly. The roof replacement was very well done, looks great, and the job site was very neat and clean. Can’t say enough good things about this company and how pleasant the whole experience was.
A wonderful company with excellent service. I highly recommend Shingle Masters Roofing & Construction. They recently installed a new roof, and did a phenomenal job. Workers were here every day early and worked all day. They did a great job cleaning up the site when they were finished as well. Very accommodating company with quality employees, and good workmanship. I would definitely do business with them again.
Very satisfied with work performed and the customer interaction with the company staff. Everything was explained in detail and they were very responsive to any questions I had through out the process.
Having watched Shingle Masters (and other companies) do roof replacements in my area, I knew they would be my first choice when time came to replace my roof. Shingle Masters uses large crews that make it routine to complete the job in 1-2 days. They recommend quality materials, and provide expert installation. Cost, in my case, was right in the middle of the range. If you don't mind having people on your roof for 5-7 days, hire any other company. If you want a quality job completed in only 1-2 days, hire Shingle Masters.
I looked into 4 companies for quotes....Shingle Masters was the most appealing from giving estimate right up to the finishing of the job. This company goes up and beyond your typical service. It is very hard to find a company that goes to the extent they did for us. They replace a 25 year old roof, they did it quickly, covering areas of service I didn't even expect. You won't go wrong hiring this group. Thank you for making this process a good one for us.
Shingle Masters was very pleasant to work with from beginning to the end. Todd always answered our questions before the project and Ed explained all the paper work well during the walk through. They have excellent customer service which is very rare to find these when it comes to home improvement companies. The issue with the electrical outlet failure out in the front of our house during the project promptly got resolved by them sending a very knowledgeable electrician who identified and remedied the problem. We are truly grateful for that. I would imagine that other companies would probably just walk away and leave it to the homeowners to deal with it themselves. Shingle masters was recommended to us by a friend and we are glad we chose them for our roof project. I highly recommend them.
Quality workmanship, fair price and professional staff.
they were easy to deal with, great company.
This company should be the gold star example for all other businesses. My experience with them came with an A#1 recommendation from one of my business associates in another field. I can verify that they are high quality. Pricing is right in line with the quality and when the project is over, you do know you received what you needed and more.
Todd Fries was excellent - great communication and assistance! Company is top notch!
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Shingle Masters Roofing & Construction Services, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys