Good quality from Owens Corning and great workmanship from Shingle Masters.
We are very impressed with the roofing materials and the work done by Shingle Masters. They brought a large crew that was able to do the job in just over one day that I thought would take 3-4 days. They sent me pictures by email of all repaired sections and were very good at communicating the process to us. The roof looks great and we receive comments about it all the time.
I decided to go with Shingle Masters because my wife and I liked the appearance of our neighbors'. Our subdivision has 60 homes and the majority have Shingle Masters-installed roofs using Owens Corning products. Each neighbor I spoke with was very satisfied with Shingle Masters' installation and service. The colors we chose (Pacific Wave) is the most popular style, because it looks good with a variety of colors! Todd Fries explained everything thoroughly--we're first-time homeowners, Kris Peterson and Dallas Beauchaine promptly resolved any issues I had with the installation, the crews were professional and worked quickly. Ed Beauchaine was a pleasure to talk to while wrapping up the final paperwork! A pleasureable experience, and I would definitely recommend Shingle Masters to others!
Very fine company with quality sales, installation and management support to ensure customer satisfaction!
LOVE my new roof!! Everything went so smoothly.
Do not hesitate to use Shingle Masters for your roofing needs. They go above and beyond. Satisfaction guaranteed.
Very professional, organized & timely. They left the area spotless
Shingle Masters is a truly professional contractor. In an era of sub-standard work, Shingle Masters has retained time tested values. A superior product at a fair price. They did everything they said they would do.
The BEST, honest, honest, honest. And they installed a solid, durable and attractive roof.Carpentry work was super professional.
Great communication Project proceeded exactly as promised Questions and concerns were addressed promptly Everyone we worked with was professional, receptive and friendly Have recommended Shingle Masters to several people
Shingle Masters Roofing is a quality act. From the original phone call to get someone out for a roof inspection to price quality and professionalism. We were kept updated through the whole process start to finish. I certainly would recommend them to anyone I know needing a roof. A+++++
On day 1, the large crew showed up early and was still on site almost 12 hours later. It was amazing how much they accomplished on day 1 (when working from home this was greatly appreciated!) The entire crew was very polite and observant each time we needed to leave/enter the house - moving the tarps to allow for a walkway without us having to say a word.
Good communications throughout the project.
Great company, very professional. Although, they were not the least expensive of the companies we interviewed, they were by far the most professional.
I’ve already recommended Shingle Masters to several people. Best experience I’ve ever had with a roofing contractor...period! Anyone who lives in their service area and hires another roofer is, without a doubt, making a huge mistake.
They were outstanding and went above and beyond my expectations. From the delivery, installation, touch up work and clean up everything was exceptional. Would recommend to everyone.
I'm very happy with the work they did on our home. It was very professional and everything was on time with the schedule. It was worth every penny I invested for this project!
Excellent work. My roof came out beautiful. They were fast, on time, and professional!
My husband and I chose this company based on the positive reviews. What we didn’t expect is that they would allow their workers to drink on the job, throwing beer cans off of our roof throughout the day. While there was an initial acknowledgement of the lack of professionalism, there was no other follow up or customer service. Very disappointing.
We were very impressed from beginning to end with Shingle Masters. They even installed our roof earlier than scheduled and completed it in one day!!! Of course they came back for touch up stuff later, but the actual roof was done in one day.
They did a fantastic job. They did handle my issues that arose. I would highly recommend them.
We are very pleased with our new roof and the exceptional service from Shingle Masters. They are top notch!
The thought of replacing our roof was intimidating, but everyone at Shingle Masters made the process comfortable and easy. It was more affordable than we expected and the workmanship was first rate.
They did a really good job. They kept a clean work site. They are really nice people.
They did quality work and were informative.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Shingle Masters Roofing & Construction Services, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys