As of April 23, 2020, we are open regular business hours and are currently accepting new project consultations.
The safety and health of our customers, as well as our employees, are essential to us at SFW Construction. We are currently working under our COVID-19 work safe practices, where we offer no person-to-person contact during the entire construction process. All staff is required to wear CDC-approved PPE (i.e., masks and gloves) and wash their hands/use hand sanitizer frequently. With most families staying in their homes, it is of the utmost importance that your home is safe and secure. If you have any emergency leak repairs, SFW Construction is here to help.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SFW Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys