They did everything as promised. They picked up, and there was no damage.
Area Of Satisfaction - The company's response time and professionalism.
Additional Comments - I would go back to ServPro of Rockwall if I ever needed this type of work again.
Area For Improvement - None
Area Of Satisfaction - Allstate
Area Of Satisfaction - ServPro came and listened to my needs and didn't try to push anything extra on me. I appreciated their willingness to work around my schedule.
A Job Well-Done!
Area Of Satisfaction - ServPro did an excellent job!
Had a water leak in my house that caused damage to my wood floor, drywall, and cabinets. My insurance rep had me call a competitor of ServPro who came out and gave recommendations but no action plan. Very dissapointing. Called ServPro and things started happening. They came out and removed the damaged drywall, helped with the mold, and left fans to dry things out. It was time to update my kitchen, so I went ahead and used ServPro since the house was going to be a construction site for a while anyway. They did a beautiful job on the granite countertops and backsplash, and cleaning the tile/grout. Just a first class group of people that I would recommend to anyone.
Area Of Satisfaction - Everyone was very helpful and nice.
I found the experience to be fantastic!
Area Of Satisfaction - They came out and got the carpet up and put fans in.
Area Of Satisfaction - ServPro cleaned up the mess.
What I most appreciated was the pleasant attitude that I encountered daily. They always advised me of extras as I requested them. They were helpful in the design phase as to what made sense and what would a waste of money.
We are very satisfied with the work. We had a very good experience working with Aaron, our Jenkins Project Manager.
ICS worked wonders on a previously botched remodel. I had a contractor in that not only did they not finish, but they did sub par work. ICS came in, gutted everything and started from scratch. The job was done timely and stayed on budget, very rare from my experiences with other contractors. Looking... more
Dave and his team did a great job with the staining of our cabinets. From the start, Dave took the necessary time to walk us through our project. I like that Dave is highly involved throughout the project while being completed. The onsite team makes sure that the work area is kept neat and they are... more
Learn why professional home builders and home improvement contractors join our community of quality.
Get started