They did everything as promised. They picked up, and there was no damage.
Area Of Satisfaction - The company's response time and professionalism.
Additional Comments - I would go back to ServPro of Rockwall if I ever needed this type of work again.
Area For Improvement - None
Area Of Satisfaction - Allstate
Area Of Satisfaction - ServPro came and listened to my needs and didn't try to push anything extra on me. I appreciated their willingness to work around my schedule.
A Job Well-Done!
Area Of Satisfaction - ServPro did an excellent job!
Had a water leak in my house that caused damage to my wood floor, drywall, and cabinets. My insurance rep had me call a competitor of ServPro who came out and gave recommendations but no action plan. Very dissapointing. Called ServPro and things started happening. They came out and removed the damaged drywall, helped with the mold, and left fans to dry things out. It was time to update my kitchen, so I went ahead and used ServPro since the house was going to be a construction site for a while anyway. They did a beautiful job on the granite countertops and backsplash, and cleaning the tile/grout. Just a first class group of people that I would recommend to anyone.
Area Of Satisfaction - Everyone was very helpful and nice.
I found the experience to be fantastic!
Area Of Satisfaction - They came out and got the carpet up and put fans in.
Area Of Satisfaction - ServPro cleaned up the mess.
This is my second home to use TriStar to remodel. The entire team is a joy to work with, from the project manager, the electrician, the plumber, the painters. They ALL went over and above to get their job done. Communication was incredible. I cannot say enough about the team at TriStar, and I am anx... more
They were very professional and they went above and beyond by getting things done very quickly. They were also very courteous.
Fresh Coat Painters of Richardson were GREAT to work with. They gave me all my options, took time to walk me through them, and delivered an excellent customer experience and paint job. They showed up exactly when they said they would, and cleaned up everything each evening. Also the price was reaso... more
After job completion, I had some minor problems I asked them to fix these 3 items. I have called 3 times, it has been 3 weeks, and these small problems have not been cleared up.
Learn why professional home builders and home improvement contractors join our community of quality.
Get started