The salesperson was very friendly and made you feel very comfortable (like your neighbor). The only thing is that he promised delivery of an incentive but that never happened once the sale was made. However, we are totally happy with the project.
The cost of services was not expressed or written out. When asking for cost, a straight answer is not given. Upon completion of service a detailed bill is given. Our frustration comes from when the onsite manager is only approved for $1,000 worth of work because it is not an insurance claim situatio... more
We are thrilled with the design. The whole experience exceeded our expectations. We can't wait to remodel and actually implement the design!
They didn't follow protocol with the city to get the permit done correctly. They had to redo the job. They didn't return my calls, and they didn't advocate for me to the insurance company so I could get properly paid. They are more expensive than other companies.
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