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The representative came out and he sold me on the product. We agreed on the terms and everything. He said it would be couple weeks and they were on time. Dennis, the installer, was extremely polite, knew exactly what he was doing, cleaned up his area, and moved the old gutters. My new gutters are ju... more
They came out here in a timely manner. They looked at it, and they got the work done in the three days he told me they would. They also did their cleanup very well.
They value their customers completely.
They were very efficient, courteous and prompt.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SEO After Coffee as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys