They are very professional and timely.
good company and quality work
This company has done two projects for us, and we've been very happy with the results both times. Thanks.
From the impressive tour of our roof (including getting into the attic to check for water damage), to the customer service (Sierra), they were top notch all the way. They stayed in touch with us on each step of the process and answered questions quickly and professionally. We would have liked a little heads up before the dumpster was dropped off, but maybe they can work on that.
Our siding wasn't secure in multiple areas and weather had done a number on an overhang. Security-Luebke representative did a very thorough inspection so all areas would be repaired successfully. We were very satisfied with the workmanship and this company's employees. Highly recommend.
Salesperson was great. Roofing crew was on time and very high quality
Cleanup when complete was very good.
Prompt, courteous, efficient, clean.
I was very happy with my experience wit Securiy
They did everything they're supposed to any questions I had. They answered and finish in the timely fashion.
No
Quality was very poor on the shingling, gutters, and gutter guards. Three different crews with poor quality throughout so the issue runs deeper in the organization than “just a mistake”.
The job was rushed many things needed to be redone overall messy workmanship
The people are great and took care of everything.
Professional quality work from the initial estimate to completion of the job.
They did a very good job. They were very fast and efficient. I am happy with the work.
I am likely to recommend Security-Luebke Roofing to a friend because everything looks good. However, it was done during the winter, so we'll have to see when we get rain. I do see light coming through when looking from the attic, but we have to see when it rains if there are any leaks.
They did a fantastic job!
EXCELLENT service/work from start to finish. HIGHLY recommend!
Yes, I would and have told a number of people who visited.
It was clean after the job. The only thing is that they don't give you enough time when they let you know about the schedule.
We were very happy with all our interactions with employees of Security-Luebke Roofing and the way they listened to what we were looking for in our roofing project.
The response to my initial request was quick. The initial meeting with the estimator/ salesperson was great. The evaluation of the issue was thorough and accurate. I like how the evaluation was video recorded. The proposal for repair was spot on. The greatest thing about this interaction was the willingness to consider a repair rather than simply say a complete new roof was required. That would be the fear of most homeowners. The work was done quickly and cleanly. It was a job well done with honesty and integrity. I cannot stress enough how pleased I am with this company. I highly recommend Security-Luebke Roofing to anyone needing a repair or new roof. Put your mind at ease.
The customer experience with Security-Luebke Roofing was the worst I had with any contractor, and I would not recommend them to anyone. There were multiple communications that were not followed through. I found them to be misleading about the construction and how things were put together. They passed work that was not acceptable.
I would definitely recommend you.
After being quoted a higher price and a 9 month lead time with another company I called Security Luebke and was able to get my garage roof done in a matter of weeks. Thank you!
Response to the initial contact was prompt and everything after that went smoothly. Communication updates around scheduling exceeded expectations. Excellent service and looks great.
The customer service did a great job when mistakes were found. They stand behind their work and fix problems.
Our house looks as good as new; it is perfect; they did a good job.
I told the salesman, Julius, that I had a few different estimates done, and he was the only one who actually got up on my roof and walked me through it. Others used some app and satellite pictures, and I would not trust that at all. The reason I hired them was because he actually got up on the roof. I am not going to trust a car mechanic who doesn't test my car or a roofing company that doesn't get on the roof. Thank you very much for actually being a roofing company and doing that. The price was good, and it was on par with everything else. It wasn't the best price but not the worst, but with them getting on the roof, that definitely went somewhere.
I would strongly recommend this company. They did a good job.
They kept in touch re: no workers one day due to rain (understandable).
Security-Luebke Roofing didn't disappoint. They were professional. I am very happy with the work they did and would highly recommend them.
From the first contact with the people at Security-Luebke, I felt extremely comfortable because of how professional they were. I was contacted at least 2-3 times before the installers actually came and all questions I had were promptly answered. The installation crew prioritized safety and responded well to any request I had. We will use them again for our main house roof and would highly recommend!
Crew was friendly and worked extremely hard to get the job done in a day. They cleaned up was exceptional as I found no nails or remnants laying around after they left. Also, I appreciated the follow up the next day to inspect the work and to do one final inspection of the clean up.
very satisfied with the whole experience.
Very professional, explained the process, answered questions kept me updated.
I was very pleased with every aspect from the customer service to the price to the quality of work. Thank you!!
It looks good, and they did a great job. I would recommend Security-Luebke Roofing Inc. to a friend.
Our experience was great from the time we got the quote to the installation. They were very professional and everything went smoothly. We would definitely recommend their service to anyone!
The team was fantastic! Their sales rep did an extremely thorough inspection and flagged issues that competitors missed or were going to wait to bring up once it began. The pricing was very transparent and honest and very competitive. Their install team and project manager took extreme care in protecting plants and collecting debris.
The initial guy that came out and went on the roof was great from start to finish. I told them he's an excellent representative for the company. Jim Heroux was awesome. He was really good, and really cool. He's the reason I called you guys back. He did a really good job and deserves a shout-out.
You can have the best product in the world, but if the work is terrible, I won't recommend it.
Security-Luebke did an excellent job in installing our new roof we are very satisfied with the work and we would highly recommend them.
The crew who completed our gutters did a terrible job with clean up. Even after multiple attempts by mgmt to find and remove nails etc from my lawn I’m still finding them as late as last week! Very disappointing
The presentation of my roof, what was wrong with it and how it would be fixed with use of the iPad really sold me with security luebke roofing. All other estimates were much lower, but this sold me on how well you communicate.
Absolutely perfect. Great communication and great workmanship. I couldn't ask for better.
Quality product, crew on time, clean
and professional.
I was totally impressed and satisfied with both my roofing crew and gutter crew. Both crews were extremely professional in their timing, workmanship and cleanup. Thank you 👍
So I got blindsided by my roof repair. Security was the only ones to stick with me for the better part of a year. It took me that long to figure out the expenses and what not. They stayed in touch and was friendly throughout my who experience. They even did double and triple checks on most things. Like clean up and other specific things that needed to be done. Honestly I couldn’t ask for more from a company.
The salesperson was very thorough explained everything to me the salesperson was very thorough explained everything to me when on the roofing took pictures even in bad weather the crew arrived on when they said they would be here they were here they were very professional while they were here no rowdiness no loud language they were just very very good people and the job looks very very nice