About surveys
GuildQuality surveys
Satisfaction
Of 4967 surveys sent, 2616 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Sales Knowledge
The Security-Luebke Roofing Inc. salesperson was knowledgeable and helpful regarding my project.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
Installation Crew
The Security-Luebke Roofing Inc. installation crew was organized and professional.
95%
Professional & Organized
Security-Luebke Roofing Inc. was professional and organized.
94%
Clean & Safe
The job site is kept clean and safe.
93%
Likely To Recommend
I am likely to recommend Security-Luebke Roofing Inc. to a friend.
93%
Reviews 2322
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Of 2616 respondents, 2322 left a review.
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Recent reviews
Gene F.
Response
Security-Luebke Roofing Inc. Thank you for your kind words, Gene! We are so happy to here we exceeded your expectations for the insulation project. Thank you for choosing to partner with us yet again to protect your home. We will also be sure to pas along your compliments to your Residential Estimator, Greg! Merry Christmas and thank you again for choosing Security-Luebke Roofing!
Doug H.
Response
Security-Luebke Roofing Inc. Thank you for your review, Doug! From your star ratings it looks like you had a great experience with us here at Security-Luebke Roofing. If you ever have any questions, concerns or additional feedback, please don't hesitate to give us a call. Thank you again and Merry Christmas from all of us here at Security-Luebke Roofing!
Michelle A.
Response
Security-Luebke Roofing Inc. Thank you so much for your compliments, Michelle! From your praises on honesty and professionalism to recognizing both Wyatt and Angel, you are truly too kind. We can't thank you enough for recommending us and continuing to trust us to protect your home. Thank you for taking the time to share your experience with us, we hope we can continue to be a proud partner in protecting your home! If you ever have any questions, please don't hesitate to reach out, we are always happy to help. Merry Christmas and Happy New Year from all of us here at Security-Luebke Roofing!
Dan R.
Response
Security-Luebke Roofing Inc. Thank you both Dan and Jenny for leaving us a review and sharing your experience with us. We apologize for not living up to the quality you expected the first time, but greatly appreciate your patience as we make things right. We are happy to hear however, that we were able to communicate well throughout the project and ultimately stand by our word.
Again, we greatly appreciate your patience as we made things right. Any questions or concerns, please don't hesitate to reach out. Thank you again and Merry Christmas from all of us here at Security-Luebke Roofing!
Dan W.
Response
Security-Luebke Roofing Inc. Thank you Dan for trusting Security-Luebke Roofing with your new roof and for taking the time to reflect on your experience!
We are happy to hear that everything was done to your satisfaction.
If you ever have any questions or concerns with your roof, gutters, gutter protection or siding, please don't hesitate to let us know!
Thank again for trusting Security-Luebke Roofing with your project!
Frank P.
Response
Security-Luebke Roofing Inc. Frank & Cindy, thank you so much for taking the time to share your experience with us. Your feedback means more than you know.
Hearing that you were 100% satisfied across the board is something our entire team takes to heart — and your kind words about Jerimiah truly mean the world. He cares deeply about doing what’s right for our customers, and knowing that his dedication made the difference for you is exactly why we do what we do.
Thank you for trusting us with your gutter and gutter protection project, and for giving our team the opportunity to earn that trust every step of the way. We’re grateful for the chance to serve you, and we hope you continue to feel the peace of mind that comes with a project done right.
If you ever need anything down the road — a question, a concern, or even just some guidance — we’ll always be here for you.
Thank you again, for allowing Security-Luebke Roofing to help protect your home and family!
Don F.
Quality workmanship, cleaned up around house.
Response
Security-Luebke Roofing Inc. Don & Julie,
Thank you so much for your kind and thoughtful feedback — we truly appreciate you taking the time to share your experience with us.
It was our privilege to help with your project, including the low-slope roofing, siding, Owens Corning Duration Flex shingles in Estate Gray, gutters, and gutter topper. We are so happy to hear that you were pleased with the quality of workmanship, the professionalism of the crew, and the thorough cleanup.
In regard to your comments about doing business with printed material, we completely understand. In the future if their is anything additional you need help with, we are able to have any contracts or documentation printed for you to sign and keep for your records. We apologize if that was something you would have preferred and were not given the opportunity.
However, we’re grateful that you felt the job was done right — from replacing damp boards to making sure everything was completed with care. That level of trust is something we never take for granted.
Thank you again for choosing Security-Luebke Roofing and for letting us be part of caring for your home. If you ever need anything in the future, we’re always here and happy to help!
Dennis H.
They were very prompt and we had no surprises. It was a good process from beginning to end.
Response
Security-Luebke Roofing Inc. Dennis, thank you so much for your wonderful feedback and for trusting Security-Luebke Roofing with your new Owens Corning Duration roof in Peppercorn and your new skylight!
Hearing that the process was smooth, prompt, and free of surprises is great to hear, we do our best to achieve that on each one of our projects!
It’s also great to hear that our responsiveness met your expectations and that Bill and Aaron took good care of you. We’ll be sure to share that with them!
Thank you again for choosing Security-Luebke Roofing and for taking the time to share your experience. We’re grateful for your trust, and we’re always here if you ever need anything down the road!
John R.
Response
Security-Luebke Roofing Inc. John, thank you so much for your review and for trusting us with your chimney repair. We’re really glad to hear that your experience—from the first call to scheduling and the professionalism of our team—left you feeling confident in our work.
We also appreciate the honest notes on communication, crew experience, and overall workmanship. Any feedback you provide an only help us improve for the future.
We’re grateful you chose Security-Luebke Roofing, and we’re always here if you need anything down the road. Thank you again for allowing us to help keep your home safe, John!
Terri C.
Response
Security-Luebke Roofing Inc. Terry and Andi, thank you both so much for sharing your experience with us — and thank you for catching the name mix-up! We’ve made note of the correct spelling, Terry.
We’re truly thankful we could be there for you after the tornado damage. Situations like that are stressful enough, so hearing that our emergency crew arrived quickly and got things water tight for you means a lot. We are also happy to hear that the roofing crew kept things running smoothly, stayed on schedule, and performed their work with the same care.
Your shout-outs to Adam Kane and Bill Kurtzweil are greatly appreciated — we will be sure to share that with them, as their hearts are truly invested in providing each customer with the best experience possible.
Thank you again for choosing Security-Luebke Roofing for both your roof and gutter work. We’re grateful for your trust, especially in an emergency, and we’re always here if you need anything down the road!
Pat G.
Response
Security-Luebke Roofing Inc. Pat, thank you so much for taking the time to share this wonderful review — it truly means a lot to our whole team. We’re thrilled to hear how happy you are with your new Owens Corning Duration roof in Desert Rose. It’s a beautiful color choice, and we’re glad it was a great fit for your home.
Your kind words about the crew really stand out. They work incredibly hard, and hearing that they exceeded your expectations with their professionalism, skill, and especially their cleanup will mean the world to them. We’ll be sure to pass along your appreciation.
It was a pleasure working with you from start to finish, and we’re grateful you chose Security-Luebke Roofing for your project. If you ever need anything down the road — questions, service, anything at all — we’re always here to help.
Thank you again, Pat!
Tonya F.
Response
Security-Luebke Roofing Inc. Thank you so much, Tonya, for your wonderful review and for trusting Security-Luebke Roofing with your new gutter installation! We’re so happy to hear that you were pleased with both the quality of the work and the customer service you received.
It was a pleasure working with you, and we truly appreciate your kind words and recommendation. Thank you again from the entire Security-Luebke Roofing team for choosing us to help protect your home!
Patti F.
We were kept informed throughout the procedure. They were on time, punctual, excellent workers, courteous and quick, and competent.
Response
Security-Luebke Roofing Inc. Thank you so much, Patti and Steven, for your wonderful review and for choosing Security-Luebke Roofing! We’re thrilled to hear how pleased you are with your new Owens Corning Duration Flex roof in Black Sable, along with your new gutters and gutter protection. It’s great to know our team kept you informed throughout the process and that you felt confident and comfortable every step of the way.
We also appreciate your kind words about our sales team and crew — they’ll be so glad to hear your feedback. And thank you for mentioning the business cards idea — that’s a great suggestion we’ll be sure to pass along.
We’re so glad everything went smoothly and that you’re already seeing great results after those rainy days. Thank you again from the entire Security-Luebke Roofing Team!
Christian B.
Security-Luebke Roofing was very professional, honest, and up front.
Response
Security-Luebke Roofing Inc. Thank you, Christian, for your wonderful review and for trusting Security-Luebke Roofing with your new roof and gutter project! We’re so glad to hear that you found our team to be professional, honest, and upfront throughout the process.
Your new Owens Corning Duration Flex AR roof in Black Sable is a timeless and durable choice — it’s great to know you’re pleased with how everything turned out. We truly appreciate the opportunity to work with you and your kind words about your experience.
Thank you again from the entire Security-Luebke Roofing Team!
Review
H
Response
Security-Luebke Roofing Inc. Thank you, Ross, for taking the time to share your feedback and for choosing Security-Luebke Roofing for your roof repair, gutter, and gutter protection project. We appreciate your honest review and are glad to hear that you were satisfied with our team’s professionalism and knowledge throughout the process.
We’re sorry if any part of the experience didn’t fully meet your expectations, especially regarding cleanup and scheduling. Your feedback helps us improve, and we’ll be sharing your comments with our team to ensure we continue raising the bar for service and communication.
If you have any additional concerns or questions about your new gutter guards or anything else with your project, please don’t hesitate to reach out — we’d be happy to help.
Thank you again from the entire Security-Luebke Roofing Team.
Review
I recommend Security-Luebke to anyone who has a siding/roofing project. We were really happy with the entire experience and especially the results.
Response
Security-Luebke Roofing Inc. Taylor,
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear that you’re happy with your new siding and the overall experience with our team. It’s great to know that Tommy and everyone involved provided professional, friendly service and clear communication throughout your project.
We also truly appreciate your thoughtful note about the change order — that’s valuable feedback, and we’ll use it to continue improving how we prepare and communicate about potential adjustments in future projects.
Thank you again from the entire Security-Luebke Roofing Team — we’re so glad you chose us for your home!
Sharon R.
Response
Security-Luebke Roofing Inc. Sharon,
Thank you so much for sharing your 100% satisfaction review! We’re thrilled to hear that your experience — from start to finish — left such a great impression. It’s wonderful to know that Alex Leon and our repair technician provided professional, attentive service and helped ensure everything went smoothly.
We hope your new roof and fascia repair perform perfectly once the next rain comes through, but if you notice anything at all, please don’t hesitate to reach out — we’re always here to help.
Thank you again from the entire Security-Luebke Roofing Team!
Wally D.
Response
Security-Luebke Roofing Inc. Wally,Thank you for taking the time to share your feedback. We’re very sorry to hear about the communication challenges you experienced during your project. That’s not the experience we aim to deliver, and we truly appreciate your patience and understanding while the situation was resolved. We’re glad to know that once connected with a manager, your concerns were addressed and that our installation crew’s professionalism and workmanship met your expectations.
Your feedback is important to us, and we’ll be reviewing this internally to ensure better communication and scheduling moving forward. If you have any remaining questions or need additional assistance, please don’t hesitate to reach out.
Rene S.
Response
Security-Luebke Roofing Inc. Thank you, René! We’re so glad to hear you had a positive experience with your attic insulation project. It’s great to know our team met your expectations across the board, and we hope you’ll really feel the difference in comfort and efficiency this winter. If you have any questions or notice anything once the colder weather sets in, please don’t hesitate to reach out. Thank you again from the entire Security-Luebke Roofing Team!
Tony C.
Response
Security-Luebke Roofing Inc. Thank you, Tony! We’re so glad to hear everything went smoothly with your shingle cap repair. It’s great to know our team delivered the professionalism, communication, and quality workmanship you expected from start to finish. We truly appreciate you taking the time to share your feedback and for choosing Security-Luebke Roofing. Thank you again from the entire Security-Luebke Roofing Team!
Tami L.
Response
Security-Luebke Roofing Inc. Thank you so much, Tami! We’re really glad to hear you had a great experience and that the chimney cap repair is holding up well. Wyatt and the crew will be happy to know their work made such a good impression — they take a lot of pride in what they do.
We truly appreciate you choosing Security-Luebke Roofing, and if you ever have any questions or need anything down the road, don’t hesitate to reach out!
Maya A.
Response
Security-Luebke Roofing Inc. Thank you, Maya, for taking the time to share your feedback and for choosing Security-Luebke Roofing! We’re glad to hear you were satisfied with the overall quality of work and professionalism from our team.
We appreciate your honest input regarding communication and scheduling — we’ll be reviewing your project internally to see where we can continue improving the customer experience. If you have any additional thoughts or concerns you’d like to share, please don’t hesitate to reach out.
Thank you again for trusting Security-Luebke Roofing with your home!
Dennis F.
Excellent job from set up to clean up. In addition to the roof work, which was top notch, they also repaired a piece of siding that had moved out of place and fixed a leak in the miter on the gutter.
Response
Security-Luebke Roofing Inc. Thank you, Dennis, for your thoughtful review and for choosing Security-Luebke Roofing! We’re thrilled to hear that you’re so pleased with your new Owens Corning Duration roof in Slatestone Gray and the additional work our team completed on your siding and gutters.
Your detailed feedback means a lot — from our setup to cleanup, we’re proud that our crew delivered the quality, organization, and communication you deserve. We also appreciate you noting how we went above and beyond to address those extra details around your home.
It was a pleasure working with you in Green Bay, and we’re grateful for your trust in our team. If you ever have any questions or need future assistance, please don’t hesitate to reach out.
Thank you again for choosing Security-Luebke Roofing!
Review
The product was good and the laborers were punctual and steady workers.
Response
Security-Luebke Roofing Inc. Thank you, Sandy, for your detailed feedback and for choosing Security-Luebke Roofing for your project. We’re so glad to hear you were pleased with the product, workmanship, and professionalism of our team, and we’ll be sure to pass along your kind words to Wyatt, your foreman, the attic vent installer, and Tina.
We also appreciate you sharing your concerns regarding paperwork, communication, and cleanup. We apologize for any inconvenience this caused and will use your feedback to improve our process moving forward.
It was a pleasure working with you and your neighbor on your duplex project, and we’re grateful for the opportunity to serve you. Please don’t hesitate to reach out if you have any additional questions or needs in the future — we’re always here to help.
Howard S.
Response
Security-Luebke Roofing Inc. Thank you, Howard, for your 100% satisfaction review and for trusting Security-Luebke Roofing with your siding repair. We’re glad to hear you had a positive experience with our team, and we truly appreciate the opportunity to work on your home. Please don’t hesitate to reach out if you have any additional questions or future needs — we’re always here to help!
Tom H.
Response
Security-Luebke Roofing Inc. Thank you, Tom, for taking the time to share your feedback and for trusting Security-Luebke Roofing with your new Owens Corning Duration Sand Castle roof. We’re happy to hear that the crew’s workmanship and professionalism met your expectations.
We also want to sincerely apologize for the delay in having the dumpster removed. We understand how inconvenient that situation can be, especially with local parking restrictions, and we’ll be reviewing our process to ensure dumpsters are scheduled for removal in a more timely manner moving forward.
We appreciate the opportunity to work on your home and thank you again for choosing Security-Luebke Roofing. If you have any additional questions or concerns, please don’t hesitate to reach out.
Scott H.
Response
Security-Luebke Roofing Inc. Thank you, Scott, for choosing Security-Luebke Roofing for your new Owens Corning Duration roof in the Teak color and seamless gutters. We’re so glad to hear you’re happy with the finished look and that the project was completed quickly for you. It’s also wonderful to know our cleanup crew left everything in great shape — they’ll be happy to hear your feedback!
We truly appreciate the opportunity to work on your home. If any questions ever come up about your roof or gutters, please don’t hesitate to reach out.
Ken Z.
Response
Security-Luebke Roofing Inc. Thank you, Ken! We truly appreciate your 5-star review and are so glad we could help with your gutter protection and repair project. It’s great to know you felt supported by our team throughout the process and that the overall experience met your expectations. Your trust in Security-Luebke Roofing means a lot, and if any questions come up in the future, our Customer Care team is always here to help.
Evelyn H.
Response
Security-Luebke Roofing Inc. Thank you, Evelyn and Martin! We truly appreciate your 5-star ratings across the board. It’s wonderful to know you’re fully satisfied with your new gutters and gutter protection, and that our team delivered the professional experience you deserve. We’re grateful for the opportunity to earn your trust and for choosing Security-Luebke Roofing to care for your home. If you ever need anything in the future, we’re always here to help.
Lori C.
I would HIGHLY recommend Security-Luebke!! You pay alittle bit more, but get best quality and lasting product!!!
Response
Security-Luebke Roofing Inc. Thank you, Lori! We’re so happy to hear how pleased you are with your new Driftwood roof, gutters, and gutter protection. It means a lot to know you felt supported from the very start, with clear communication, professionalism, and a crew that worked hard to keep your property clean and cared for. We’re especially glad that we could get you scheduled sooner than expected and help address the leak issue—being there when our customers need us most is always our priority.
We’ll be sure to share your kind words with Layla and Jared—they’ll be thrilled to know they made such a difference in your experience. And your note about highly recommending Security-Luebke Roofing means the world to us—there’s no greater compliment. We also appreciate your feedback regarding communication with the crew and will keep working to improve in that area.
Thank you again for your 5-star review and for trusting Security-Luebke Roofing with your home. If any questions come up now or in the future, please don’t hesitate to reach out to our Customer Care team—we’re always here to help.
Eugene S.
Response
Security-Luebke Roofing Inc. Thank you, Eugene! We’re so glad to hear you had a positive experience with your project. It’s wonderful to know Wyatt was courteous and polite, and that our crews impressed you with their friendliness, strong work ethic, and the care they took to protect your home. We’re thrilled you’re happy with the new gutters, gutter protection, and fascia repair, and we’ll be sure to share your kind words with the whole team. Thank you again for trusting Security-Luebke Roofing and for your 5-star review—we truly appreciate it!
Ed Y.
Response
Security-Luebke Roofing Inc. Thank you, Ed! We truly appreciate your 5-star review and are so glad we could help with your roofing project. Your trust in Security-Luebke Roofing means a lot to us, and if you ever have any questions or need anything in the future, please don’t hesitate to reach out.
Ron B.
Response
Security-Luebke Roofing Inc. Thank you, Ron and Chris! We’re so glad we could be there for you with your emergency service and that the entire process—from communication to clean-up—met your expectations. It’s wonderful to hear that everyone you worked with was both knowledgeable and enjoyable to talk to. We’ll be sure to pass along your kind words to Layla and Angel—they’ll be thrilled to know they made such a positive impression. We truly appreciate your 5-star review and your trust in Security-Luebke Roofing. If you ever need us again, please don’t hesitate to reach out.
Stanley M.
Response
Security-Luebke Roofing Inc. Thank you, Stanley and Pat! We’re so pleased to hear that you found our service to be prompt, high-quality, and fairly priced. It was our pleasure to help with your new gutters and gutter protection, and we’re grateful for the opportunity to earn your trust. Your kind words and 5-star review mean a lot to our team. If you ever need anything in the future, please know we’re always just a call away. Thank you again for choosing Security-Luebke Roofing!
Helen K.
Response
Security-Luebke Roofing Inc. Thank you so much for your thoughtful review, Helen! We’re so glad to hear that your experience with Security-Luebke Roofing was a positive one overall. It’s wonderful to know that our team—from your first point of contact to the installation crew and foreman—was professional, courteous, and left your job site clean and safe. We’re especially happy to hear that the workmanship met your expectations and resolved the issue you were facing.
We also truly appreciate your honest feedback regarding the scheduling delays. While we always aim to complete projects as quickly and efficiently as possible, we understand how important timing is and regret that the wait was longer than expected. Your input helps us continue improving the experience for all of our customers.
If you ever have any questions or need assistance down the road, please don’t hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for your kind words, your understanding, and for choosing Security-Luebke Roofing — we’re grateful for the opportunity to work with you!
Randy S.
Thank you security luebke the roof and gutters you put on turned out perfect. I would recommend you guys to anyone that would ask about having a roof and gutters done i . The communication is good and the time frame you give on the project is what you say I appreciate that in a company. The wor is done very professionally and the clean up was great.I had Anthony for my estimate he was very nice and was great at explaining everything and answering your questions if I had to do it again they would be my first choice.
Response
Security-Luebke Roofing Inc. Thank YOU, Randy! We are so happy to hear that your roof turned out perfect! You recommendation means the world to us and it truly is our pleasure to hear we have earned it. The biggest compliment we could receive is to hear that if you had to do it all over again, you would choose Security-Luebke Roofing! Thank you for choosing us for your roofing, gutters and gutter protection project. If you ever have any questions or concerns, please don't hesitate to reach out!
Mike F.
Response
Security-Luebke Roofing Inc. Thank you so much for the wonderful review, Mike! We're thrilled to hear that your experience with Security-Luebke Roofing was a great one from start to finish. It’s fantastic to know that Layla, Ron, and Noah took such good care of you — we’ll be sure to pass along your kind words to them! We’re especially happy to hear that the project was completed ahead of schedule and that everything held up well during that heavy rainfall — that’s exactly the kind of peace of mind we aim to provide.
We truly appreciate you taking the time to share your feedback and for recognizing the hard work of our team. If you ever have any questions or need anything in the future, don’t hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for choosing Security-Luebke Roofing — we’re grateful for your trust!
John H.
Superior work. Great attention to detail, high quality and value
Additional comments
Installation Crew
Installation Crew - An amazing crew. Hard working and k ew their craft
Shingle Appearance
Shingle Appearance - Love the color!
Value Received
Value Received - The full team exceeded our expectations
Recognized Excellence
Recognized Excellence - The foreman and quality managers of our job were amazing
Response
Security-Luebke Roofing Inc. Thank you for your kind words about our team and the outcome of your project, John! We are so pleased to hear that we were able to exceed your expectations. If you ever run into any questions in regard to your project, please don't hesitate to reach out. Thank you again for choosing Security-Luebke Roofing for your asphalt roofing and gutter project!
Virginia B.
Ben V.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The service after the installation met my expectations. We had a question and they came right out.
Recognized Excellence
Recognized Excellence - I would like to recognize Emily.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to leave us some feedback in regards to your experience with us, Ben and Sarah! We are happy to hear that we were able to live up to your expectations and provide you with a new roof as well as some insulation. If you ever have any questions or concerns with your project, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for trusting Security-Luebke Roofing with your home and project!
Rick J.
Response
Security-Luebke Roofing Inc. Thank you Rick for choosing Security-Luebke Roofing for your repair and for taking the time to reflect on your experience with us. If you ever have any questions or concerns with your roof, siding or gutters please don't hesitate to reach out. Thank you again for trusting Security-Luebke Roofing.
Lavonne B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - the crew cleaned up like they were never there - MUCH appreciated!!!
Response
Security-Luebke Roofing Inc. Thank you for taking the time to leave us a review, Lavonne! We are so happy to hear that you were very appreciative the clean up, we always strive to do our best. It looks as if you may have had some issues with a few of the below categories, if there is anything we can do to make that better in any way, please reach out to our office and let us know at (920) ROOFING or (920) 766-3464. Thank you for choosing Security-Luebke Roofing for your repair!
Scot O.
Response
Security-Luebke Roofing Inc. Thank you for choosing Security-Luebke Roofing for your Chimney removal and patch, we really appreciate you taking the to reflect on your project with us. If ever have any additional questions with your chimney or your roofing, siding, gutters or insulation please don't hesitate to reach out. Thank you again for choosing Security-Luebke Roofing!
George H.
Additional comments
Problem Resolution
Problem Resolution - Looks like the problem leak is fixed time will tell
Areas For Improvement
Areas For Improvement - The roofing job was done well i believe the leak is fixed / i asked for a estimate to put aluminum cover on my windows but the pricing given was out of line and i was disappointed so i will move on i liked the job on the roof thought maybe giving you all some more business
Areas Of Satisfaction
Areas Of Satisfaction - roofing was done well exceed expectations
Response
Security-Luebke Roofing Inc. We are happy to hear we were able to provide a suitable fix for your roofing issue, George! However, we are sorry to hear you feel as if your quote for your window wraps were out of line. If you ever have any questions or would like further explanation, please feel free to reach out to your estimator, Jim or call our office at (920) 766-3464. Thank you again for choosing Security-Luebke Roofing for your roof repair project.
Ed S.
Additional comments
Installation Crew
Installation Crew - The crew was excellent! Answered my questions and explained thoroughly
Response
Security-Luebke Roofing Inc. Thank you, Ed, for reflecting on your experience with us! It is great to hear that we were able to answer all of your questions, explain them thoroughly and provide and excellent crew! If you ever have any questions or concerns with your repair, please don't hesitate to let us know. Thank you for choosing Security-Luebke Roofing!
Jim M.
Additional comments
Initial Contact
Initial Contact - Appointment was scheduled quickly.
Sales Professionalism
Sales Professionalism - Comprehensive evaluation and analysis with easy to understand explanation of necessary/recommended interventions.
Areas For Improvement
Areas For Improvement - Everything was excellent.
Areas Of Satisfaction
Areas Of Satisfaction - Professional interaction from start to finish!
Recognized Excellence
Recognized Excellence - Carol, Anthony, Cole, Angel
Response
Security-Luebke Roofing Inc. Thank you for taking the time to leave us a review, Jim! We are so happy to hear that you experience with us was professional from start to finish and we were able to help you better understand the diagnosis of your roof. If you ever have any questions on your repair or your gutters, siding or attic insulation, please don't hesitate to give us a call. Thank you again for choosing Security-Luebke Roofing for your service!
Review
Additional comments
Quality Of Workmanship
Quality Of Workmanship - I would rate the quality of workmanship a 5 plus.
Areas Of Satisfaction
Areas Of Satisfaction - Security-Luebke Roofing met and exceeded my expectations because they changed a vent, which they didn't have to. There was a second chimney that they just did the chimney part of. They did a bang up job.
Recognized Excellence
Recognized Excellence - The guy who came the first day worked by himself. He did a bang-up job. I don't remember what his name was.
Additional Comments
Additional Comments - They were polite, friendly, and talking to them was easy. They did their job and didn't screw around. It was a nice experience
Response
Security-Luebke Roofing Inc. Thank you Dave and Barb for your review! It truly is our goal and pleasure to do a "bang up Job" for all of our customers. We can't tell you how much we appreciate you taking the time to reflect on your project with us. If you ever have any questions about your project, please don't hesitate to give us a call. Thank you again for choosing Security-Luebke Roofing for your roof repair and service!
Vicki M.
The crew was on time. Worked well together, like a well oiled machine.
Additional comments
Contractor Knowledge
Contractor Knowledge - Answered my questions, helped with making the switch from a metal roof to shingle roof, when I was not able to afford the metal roofing my late husband wanted.
Professional & Organized
Professional & Organized - Was very organized
Shingle Appearance
Shingle Appearance - Perfect color looks very good.
Clean & Safe
Clean & Safe - Only found 1 nail laying on the front porch that got missed.
Current Referrals
Current Referrals - You just did my brothers roof in Two Rivers. I gave him your number
Recognized Excellence
Recognized Excellence - Anthony
Additional Comments
Additional Comments - Was very pleased with the service and the outcome of my roof and gutters
Response
Security-Luebke Roofing Inc. Thank you for the compliment, Vicki, a well oiled machine is always our goal! It is our pleasure to be there during the duration of the project to answer any questions and make switching from a metal to an asphalt shingle as seamless as possible. Our condolences for your husband and we hope he would be happy with the new roof as well. At the end of the day we are very happy to hear that you were very pleased with the outcome. If you ever have any questions or concerns, please don't hesitate to reach out. We want to say thank you for taking the time to write us a review and for trusting Security-Luebke Roofing for your roof, gutters, soffit and fascia!
Russ T.
Additional comments
Shingle Appearance
Shingle Appearance - They are exactly what I was envisioning.
Clean & Safe
Clean & Safe - Could have been more proactive in preparing for the severe storm that blew in.
Recognized Excellence
Recognized Excellence - Jim Heroux did an excellent job evaluating our existing roof and proposing several options for us to consider.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to leave us a review, Russ! It sounds like overall you had a great experience with us, other than some potential prep we might been behind on due to a storm. We apologize fro any issues or damage this may have caused, but we are happy to address and take care of any damages that may have occurred. Please give us a call at (920) ROOFING or (920) 766-3464 and we would be happy to get that taken care of. Thank you for choosing to trust Security-Luebke Roofing with your asphalt roofing project!
Jackie T.
Overall an absolutely impeccable company to work with in all areas including: knowledgeable, professional, organized, communicable, scheduling, installation, appearance, workmanship, safety, cleanliness & the list goes on etc...They are definitely not the cheapest; however the cheapest did not uncover the problems either. We had some major unknown issues with our roof. They found the root of the problems and addressed them so thoroughly. They made the entire process, from beginning to end, a pleasant experience. I would definitely recommend Security-Luebke to anyone looking for quality & expertise.
Additional comments
Areas For Improvement
Areas For Improvement - Other than price, very expensive compared to other contractors; however, we had a very complex/unique roofing situation, so difficult to compare.
Areas Of Satisfaction
Areas Of Satisfaction - Overall knowledge & expertise due to the complexity of our roofing situation with all of its underlying issues.
Current Referrals
Current Referrals - Already did somewhat with Lynn Thuren. She needed gutters/gutter toppers.
Recognized Excellence
Recognized Excellence - Charlie, Aaron, & Bill!
Response
Security-Luebke Roofing Inc. Thank you so much for your honest review, Jackie & Nick! You did mention that we were not the cheapest, and that may very well be the case. At the end of the day we want to provide you with the best team, materials and process to ensure you are taken care of, so at the end of your project, we hope you were able to see that value. It is our pleasure that we were able to provide you with a pleasant experience from beginning to end. Thank you again for your compliments on our process and our team members Charlie, Aaron and Bill, we will be sure to pass that along. If you do ever happen to run across any questions or concerns, please don't hesitate to reach out. Thank you again for trusting Security-Luebke Roofing for your roofing, gutter, soffit and fascia project!
GuildQuality
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