They did a great job and delivered as expected!
We experienced "sticker shock" when receiving the estimate/proposal for our re-roofing project; however, it appears that the quality of service, workmanship, and materials was all top-notch. It was a pleasure doing business with Security-Lueblke.
They were way out of line with the price.
All employees we came in contact with were very professional and courteous.
Everything about them was professional. If I needed anything they would address it, the staff was exceptional, and the salesman and project manager were excellent. I would highly recommend!
Recognized Excellence - I would like to recognize everyone. The accounting department, the guys that put it on, the salesman, and the project manager. They all did a really good job. I had nothing bad to say about any of them. They did a fantastic job.
Security-Luebke Roofing held up to their promise of excellence in managing my roofing project and making sure that I am completely satisfied. I'm confident my roof will last for a good long time. I'm happy with Gutter Toppers as well, with no need to clean gutters this past fall. Thank you!
My gutters were take down on my house. They were suppose to have been left up. So now there are holes where the nails were in and new holes made to put them back up. We were suppose to have gutter toppers on the garage along with new gutters and were on able to because of the garage tipping forward a little could not install the gutter toppers. Project manager, estimator and roofers should have noticed this and said something. Found nails after they were done. Garage gutters leak now onto the driveway.
The Project Manager was excellent. The crew did an excellent job and cleaned up very well. I would recommend them to anyone.
Signed contract in June, completed work in November. Probably wouldn't have been done this year had I not called to find out delay. Their in house communication failed and my project lost in the shuffle.Then, pandemic was blamed for the further delay in materials, when materials should have been ordered / received months earlier.
The overall experience was excellent. Timely and professional. Outstanding crew.
From Start to finish they were VERY professional!! At initial meeting, all of my questions were answered, was given different options product and cost wise, and they were broken down so it was easy to make the descision what was best for us long term, in regards to product and cost. The crew was on time and kept a very professional work site!! the crew worked hard, had the roof done quickly!! I went back through after they were done TRYING to find something left behind, with having small kids and a small dog i wanted to make sure it was cleaned up, and i came up with nothing!! GREAT job on the clean up!! The follow up was thorough, and all phone calls and text messages were returned VERY quickly!! I'm very happy with the whole experience. Glad ill never have to worry about a roof again, BUT if i did i know Exactly who i would call!!!!
Overall, Security-Luebke Roofing Inc. was professional.
I would not pick anyone else to do my roof! I completely trusted everything they did. They were efficient and met my expectations!
The crew was exceptional. They were there everyday on time and worked full days. They always left the property clean every day. I mean very clean. No scraps or nails.
Security-Luebke Roofing removed the existing shingles and installed the new roofing system in a timely manner, while leaving the area around our house free of debris. The crew installing the Owens Corning shingles completed the job with meticulous attention to detail.
Quality workmanship by craftsmen who care and take pride in their work!
Overall was pleased with the work.
Security - Luebke Roofing did a great job. They did everything as expected and more.
They did a very good job. They were always on time and finished on time. All in all, we were very satisfied.
I was very happy with everything from start to finish
Everything about our roofing repacement went well. Communication, workmanship and cleanup were excellent.
After realizing the reality of the cost of a new roof these days we became more accepting of Security-Luebke Roofing proposals which satisfied our particular needs. That included financing as well as longevity of the roof itself. We are very please with the color and appearance of our house now.
We were very satisfied with the whole group we dealt with. Salesman, work crew, and supervisor, all were polite and professional. Knowledge was excellent.
The gentleman that came out to fix my roof on the weekend while it was raining was OUTSTANDING! I could not be happier. This guy was great!
Security Luebke stood behind there service and product even though the roof was installed over ten years ago and the gutter guards installed almost as long ago as the roof. There could have been some who may have questioned the cause of the problem as being a design flaw, but Security Luebke accepted 2/3 of the expense. The technicians doing the repair were professional and top notch. Very impressed.
Very professional crew. Worked well together. They also completely cleaned up materials afterward.
Lost measurements and needed to remeasure.
They did a good job.
They sent someone out to look at the repair that we requested. He inspected the job and the general condition of the roof. He did not try to up sell to a new roof as others had done. He was polite and professional. We got a fair price for the repair and the repair crew were also professional and polite. The work was done quickly and was a quality job. We will look to Security Luebke for a new roof when the time comes.
It's a beautiful looking roof. I am 74 and don't have to climb any ladders now with my gutter covers!
The presentation of how a roofing system should work together to make a waterproof barrier for your home was first rate. The training the crews receive to install the roofing system as described is also top notch. The crew that came on site was polite, professional, and neat. This company is the benchmark for the industry. In my case, they also provided the lowest price quote.
Everyone on staff that we had contact treated us as if we were the only roof they were selling/installing. Alex met us at our home to fit our schedule and worked with us well into the early evening. When he left, our roof job was scheduled and quote was complete.
I value that Security-Luebke Roofing is a Christian. That was an import decision maker for me and my wife.
The individuals who came here to work on our house were exceptional. They went above and beyond what you would expect from a plain business. They did more than what they were paid to do.
I am extremely happy with all of the work I had completed (new shingles, skylight replacement window, gutters, gutter guards and a new chimney). The end products looks great and I smile every time I see it. The communication and installation was all completed timely and they were always available to answer my questions. Would definitely choose them again!
When we first signed up I thought they were going to go over the warranty and how I would transfer it if necessary after they were done with everything. Instead, I got an email. I am not really computer oriented and spent about 4-5 hours trying to download it. I guess I need to call Owens Corning to see if they will mail it to me.
Excellent work, fast turn-around, and great service.
I was extremely happy.
Security-Luebke Roofing was very professional. The work was done according to the schedule.
They kept their word and did everything that they told us. After the roof was installed I found a minor issue and told them about it and within three days a crew showed up and corrected the issue.
I was very happy with Security-Leubke Roofing and I think they have great ads on T.V. too.
Great, professional work and service. Only roofing company I'd ever use.
From the estimator to the installation crew, I would rate them as A+.
The staff did a great job from the initial estimate to the completion of the work. Very professional crew. The job site was cleaned daily.
Very pleased with how the job went. They got the job completed in one day, and everything looks great.
All aspects were wonderful.
In seeking the best roofing company to reroof our house and unattached garage, it became very clear that Security Luebke, though not the cheapest, definitely provided a superior plan of action, crews, product and warranty. Pablo's crew (6 men) did the work. They were very efficient, took care to respect surrounding plantings, did excellent work, and thorough cleanup. The crew arrived at 3:00 pm the first day and by 6:00 pm they had torn off the roof on the garage and had the new roof completed, cleaned up and were headed out. Work on the house took a full day. Near the end, work was halted for a short period when it was discovered that the roofing supplier had included two wrong bundles of shingles. The crew caught it, obtained the correct item, and finished the work. My wife and I are VERY satisfied customers. SLR gets in done right the first time with a superior warranty.
I’m still waiting for my problem to be resolved.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Security-Luebke Roofing Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys