About surveys
GuildQuality surveys
Satisfaction
Of 5249 surveys sent, 2733 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Sales Knowledge
The Security-Luebke Roofing Inc. salesperson was knowledgeable and helpful regarding my project.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
Installation Crew
The Security-Luebke Roofing Inc. installation crew was organized and professional.
95%
Professional & Organized
Security-Luebke Roofing Inc. was professional and organized.
94%
Clean & Safe
The job site is kept clean and safe.
93%
Likely To Recommend
I am likely to recommend Security-Luebke Roofing Inc. to a friend.
93%
Reviews 2438
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Of 2733 respondents, 2438 left a review.
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Recent reviews
Review in Oconto Falls, WI
Everyone, from Mitch in sales to Jill, company rep, to the construction crew and inspection, did an outstanding job. They were informative, friendly and professional from start to finish. We are very happy with our new roof.
Response
Security-Luebke Roofing Inc. Thank you so much for taking the time to share your review, Tom & Diane! We’re thrilled to hear how happy you are with your new Owens Corning roof replacement in Oconto Falls, WI. Delivering top-quality craftsmanship and clear communication from start to finish is what our team strives for on every project. We’ll be sure to pass along your fantastic feedback to Mitch, Jill, and our installation and inspection crews, they take immense pride in providing a professional, friendly experience every step of the way. Thank you for trusting Security-Luebke Roofing to protect your home. If you ever have any questions about your new roofing system or need anything down the road, please feel free to reach out to our local team anytime at (920) ROOFING or (920) 766-3464!
Review in Sister Bay, WI
They were very professional, very courteous, and answered questions completely.
Response
Security-Luebke Roofing Inc. Thank you, Ross, for taking the time to reflect on your experience with us and we are so happy to hear that Mike was able to take great care of you! He has been a part of our Security-Luebke family for a number of years now, we a blessed to have him. He has always done an outstanding job educating and serving his customers. We are happy to hear we were able to no only meet, but exceed your expectations. That being said, if you do happen to ever have any questions or concerns, Mike or anyone on our team are always here to help if you ever have any questions or concerns. Thank you again, Ross, for your kind words and for choosing to partner with Security-Luebke Roofing!
Thomas K.
They did a good job on the cleanup; they cleaned as they went and afterwards as well.
Response
Security-Luebke Roofing Inc. Thank you, Thomas, for taking the time for reflecting on your project with us. We are so happy to hear that we were able to meet your expectations for your Owens Corning Roofing Project. We hope you love the look of your new roof and it continues to serve you and your family for years to come. It truly is our pleasure to leave your property clean, in addition to having our Quality Manager come by to ensure your job was completed to the upmost quality standards. If you ever have any questions or concerns with your roofing, siding, gutters or insulation, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464 and we'd be happy to lend a hand. Thank you again, for choosing to trust Security-Luebke Roofing to keep your home protected!
Carolyn M.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to rate your experience with us, Carolyn! We appreciate you choosing Security-Luebke Roofing for your gutter and gutter protection project. From your ratings, it looks as if everything went well, but if there does happen to be anything yo have questions or concerns about, please don't hesitate to give our office a call at (920) ROOFING or (920) 766-3464 and we'd be happy to help. Thank you again, from our entire team here at Security-Luebke Roofing, for choosing to partner with us to protect your home and it's foundation!
Kellie M.
Response
Security-Luebke Roofing Inc. Kellie and Steve, thank you so much for your kind words and for taking the time to reflect on your project with us. We can't even begin to tell you how much it means to us that you were not only confident coming into your job, but we were able to even increase your confidence after the job was completed! At the end of the day, our team here is what truly makes the difference on each and every project we step foot on. We are beyond blessed to have such an amazing team that are great people first, but also have a wealth of knowledge as well as an amazing work ethic. From our internal customer care team to Pablo, Beto, Daniel and Frank that were out on your project, it truly takes us all to provide you with the best experience possible. If you ever have any questions or concerns with any part of your project, please don't hesitate to give us a call, we are always happy to help! Thank you again, from all of us here, for your recommendations and for the opportunity to help you protect your home and family!
Dotty J.
Response
Security-Luebke Roofing Inc. Thank you for your review, Dotty! It was our pleasure to be able to help you with your roofing repair. If there is ever anyhting else we can help yo with, please don't hesiate to reach out. Thank you again, for choosing to trust Security-Luebke Roofing!
David B.
Response
Security-Luebke Roofing Inc. David and Sharon, thank you for taking the time to reflect on your project with us. I am sorry to hear about the siding holes, I have passed this along to our team and they should be reaching out to get this taken care of for you. However, we want to thank you for choosing to partner with us for your steep and low slope roofing, as well as gutter and gutter protection project. If you ever have any additional questions or concerns, please don't hesitate to reach back out as we want to make sure you are taken care of. Thank you again for choosing Security-Luebke Roofing, we look forward to making this right for you!
Daniel L.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to leave us a review Daniel. It looks like overall the project went, but it looks like you may have had an issue with communication. We apologize for any miss communication as we don't typically reach out more than a week or so prior to the originally scheduled job start time unless something changes. However, we will be sure to note that feedback and look to improve for the future. If you ever have any questions or concerns with your roofing project, please don't hesitate to give us a call. Thank you for choosing Security-Luebke Roofing for your roof replacement project!
Mary J.
Response
Security-Luebke Roofing Inc. Thank you Mary Jo and Dick for taking the time to reflect on your experience with us. From your star ratings it looks as if everything went well, but if that is not the case or if you have any additional concerns, please don't hesitate to give us a call. Thank you for choosing to trust Security-Luebke Roofing with your home!
Jake M.
Response
Security-Luebke Roofing Inc. Thank you Jake and Sydnie, for taking the time to share your experience with us. From your star ratings, it looks like everything went great, however, if that is not the case or you have questions or concerns, please give us a call at (920) ROOFING or (920) 766-3464 and we'd be happy to help. Thank you again, from our entire team , for choosing Security-Luebke Roofing for your roofing, gutter and gutter protection project!
Keith W.
Response
Security-Luebke Roofing Inc. Thank you Keith and Jennifer for taking the time to reflect on your experience with us! We are so happy to hear that we were able to provide excellent customer service and your estimator, Anthony was as well as the res of our team, was prompt in answering questions you might have had. We do however apologize for the issue with the dumpster placement and are glad to hear that you husband was still able to make it to work. We will be sure to share your compliments with both Anthony and Emily, they are amazing members of our team and we are truly blessed to have them. Thank you again or taking the time leave us a review and for choosing Security-Luebke Roofing for your roofing and gutter project. If you ever have any additional questions or concerns our team is always happy to assist, just give us a call at (920) ROOFING or (920) 766-3464!
Lu A.
Response
Security-Luebke Roofing Inc. Thank you for your review, Lu Ann and Dale, we greatly appreciate you not only taking the time to write us a review, but also for choosing to use us yet again for your siding. If you ever have any questions or concerns we are always here to help, and based on your feedback, you trust us to get the job done right, so thank you. Thank you again, from all of us here, for choosing Security-Luebke Roofing to protect your home!
Todd J.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to reflect on your project with us, Todd! Based on your ratings it all looks like it went well, but if you ever have any additional questions, concerns or feedback, please don't hesitate to give us a call. Thank you for choosing Security-Luebke Roofing for your roofing project!
Donna K.
Response
Security-Luebke Roofing Inc. Thank you for your ratings, Donna! It looks as though your experience with us was great, if that wasn't the case we are always happy to answer any additional questions or concerns at (920) ROOFING or (920) 766-3464. We hope that your new Owens Corning Duration Roof and low slope roof repair continue to serve your home well for many years to come. Thank you again, from all of us here, for choosing Security-Luebke Roofing to protect your home!
Kenlynn A.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to reflect on your project with us, Kenlynn! We are so happy to hear that we were easy to work with and our estimator was able to answer all of your questions. Eric is a great member of our team and we are truly thankful to have him. If you ever have any questions or concerns with your skylight repair, please don't hesitate to give us a call. Thank you again for your review and for choosing Security-Luebke Roofing to protect your home!
Scott B.
Response
Security-Luebke Roofing Inc. Thank you for your review, Scott! We are glad to see it looks like everything with your project went well. If you ever have any questions or concerns with new Owens Corning Chateau Green shingles, please don't hesitate to give us a call. Thank you, from all of us here for choosing Security-Luebke Roofing for your roofing project!
Steve J.
Response
Security-Luebke Roofing Inc. Thank you Steve, for taking the time to leave us a review! It looks like from your ratings your project went well. Thank you for choosing to partner with us yet again for your roofing repair, gutters and gutter protection. If you eve have any questions or concerns, please give us a call at (920) ROOFING or (920) 766-3464 and we would be happy to help. Thank you again for choosing to partner with us again to keep your home protected!
Patti F.
Response
Security-Luebke Roofing Inc. Thank you so much Patti, for taking the time to reflect on your project with us. We are truly so happy to hear we were able to resolve all of your problems and meet your expectations for your gutter project. If you have any questions or concerns with with your gutters, roofing, siding or insulation, please don't hesitate to give us a call. Thank you, from all of us here, for choosing Security-Luebke Roofing for your gutter project.
Andrew W.
Response
Security-Luebke Roofing Inc. Thank you Andrew and Elizabeth, fro taking the time to leave us a review. From your ratings it seems like your project went well. We are also so appreciative of the comments you shared about our team members Wyatt and Aaron. They are both some of the hardest workers we have and we are truly so blessed to have them, so we are glad to hear they provided an excellent experience. If you ever have any questions or concerns With your project, please don't hesitate to give us call at (920) ROOFING or (920) 766-3464 and we we'd be happy to help. Thank you for choosing to trust Security-Luebke Roofing to keep you home and family protected!
Lori C.
Response
Security-Luebke Roofing Inc. Thank you for your review, Lori! We are happy to hear that you had a great experience with us, on top of being so pleased with how quickly we were able to get you scheduled and taken care of. If you ever have any questions or concerns with your low slope roof, gutters or gutter protection please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464 and we'd be happy to help. Thank you again, for choosing to trust Security-Luebke Roofing to keep your home safe and dry!
Kathy P.
Response
Security-Luebke Roofing Inc. Thank you Kathy, for taking the time to reflect on your project with us. From your ratings it looks as if all had gone smoothy. We greatly appreciate you choosing to partner with us for your Roofing and gutter project.If you ever have any questions, comments or concerns with your Brava Cedar Shake or your FiberTite flat roof, pleas don't hesitate to give us a call. Thank you again, from all of us here at Security-Luebke Roofing for trusting us to protect your home!
Jeremy N.
Response
Security-Luebke Roofing Inc. Thank you for sharing your feedback, Jeremy! We appreciate you sharing that our timing updates are something that could approve upon. We typically don't provide extensive updates outside of a week or so as weather and other project difficulties can lead to many schedule changes so we like to be as precise as we can be. On the other hand, we are happy to hear that you were happy with our speed and ease of working together. Alex, your Residential Estimator is just one of many amazing team members that help make all of that possible, we are very lucky to have him. If you ever have any other questions or concerns with your roofing, siding, gutters or insulation, don't hesitate to give us a call at (920) ROOFING or (920) 766-3464 and we'd be happy to help. Thank you again, from all of us here, for trusting Security-Luebke Roofing with your roofing repair!
Tim S.
Response
Security-Luebke Roofing Inc. Thank you so much for your kind words, Tim! We are so happy to hear that we were able to meet your expectations, from the quality of work we provided, to our professionalism, we didn't fall short. If you ever have any additional questions or concerns with your insulation or roof repair, please don't hesitate to let us know. Thank you again for your comments about our history and reputation, and for choosing Security-Luebke Roofing to keep your home and family protected, it truly means the world to us!
Heidi B.
Response
Security-Luebke Roofing Inc. Thank your or your review, Heidi and Ian! We are sorry to hear about the debris on the porch, but are happy to come back and do another cleaning. As Anthony had shared with you, we have a clean guarantee, so we are happy to come back. It is great to hear that Anthony was able to provide a great experience, nonetheless. If you ever have any questions or concerns, please give us a call at (920) ROOFING or (920) 766-3464 and we would be happy to help. Thank you again for choosing Security-Luebke roofing for your gutter and gutter protection project!
Cathy M.
Response
Security-Luebke Roofing Inc. Thank you so much, Cathy, for your amazing compliments on the knowledge of your Residential Estimator, as well as the professionalism and organization of our Customer Care Team and our crew. We can't tell you how much we appreciate you choosing Security-Luebke Roofing for your roofing, siding, gutter protection and soffit/fascia project. If you ever have any questions or concerns, please don't hesitate to give us call at (920) ROOFING or (920) 766-3464. Thank you again, for choosing to trust Security-Luebke Roofing to protect your home!
Jeff H.
Response
Security-Luebke Roofing Inc. Hello Jeff and Jill, after connecting with you, it sounds like we just had the incorrect contact set as the primary, so we apologize for that, and are happy to get this squared away. If you ever have any additional questions or concerns with your roofing, siding or gutter protection project, please don't hesitate to give us a call, we would be happy to help. Thank you for your patience and understanding and for choosing Security-Luebke Roofing to keep your home and family protected!
Cheryl S.
Response
Security-Luebke Roofing Inc. Thank you Cheryl and John for your ratings, we hope we were able to provide a pleasant experience for you! We greatly appreciate you choosing Security-Luebke Roofing for your Gutter Topper project. If you ever have any questions or concerns with your gutter protection, roofing, siding or insulation, Give us a call at (920) ROOFING and we would be happy to help. Thank you again for choosing Security-Luebke Roofing to keep your home safe and dry!
Steve U.
Response
Security-Luebke Roofing Inc. Thank you for your review, Steve and Maureen! It is truly our pleasure to hear you had a great experience from initial contact to completion. We greatly appreciate you choosing Security-Luebke Roofing for your insulation project. If you ever have any questions or concerns, please don't hesitate to give us a call. Thank you again, from all of us here, for trusting Security-Luebke Roofing to help keep your home cooler in the summer and warmer in the winter!
Paul F.
Response
Security-Luebke Roofing Inc. Thank you, Paul, for choosing Security-Luebke Roofing for your insulation project. It look like you left us 4 starts across the board, which we greatly appreciate, but if there is anything feedback you'd be willing to share for us to improve, we always appreciate it! If you have any questions or have additional feedback, please give us. call. Thank you again for trusting Security-Luebke Roofing with your insulation project!
Patty F.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to reflect on your project with us , Patty, It is greatly appreciated! We are happy to hear that your roofing and gutter protection project went well. if you ever have any additional questions or concerns, please give us call at (920) ROOFING or (920) 766-3464 and we would be happy to help. Thank you again for choosing Security-Luebke Roofing to keep your home and family protected!
Review in Bear Creek, WI
Security-Luebke Roofing did a very fine job.
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your project with us, Jim! We are happy to hear we were able to do great work for you and would love to hear more once your roof gets put to the test! We will be sure to share your satisfaction with, Greg, your Residential Estimator! If you ever have any questions or concerns with your new roof and gutters, please don't hesitate to give us a call. Thank you again for choosing Security-Luebke Roofing to keep your home protected!
Al H.
Response
Security-Luebke Roofing Inc. Thank you Al, for taking the time to leave us a review and for choosing Security-Luebke Roofing for your Roofing repair, gutter and gutter protection project. If you have any questions or concerns, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for choosing to partner with Security-Luebke Roofing!
Chuck B.
Communication was great on timeline and daily goals
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your experience with us, Chuck! We are happy to hear that we were able to provide great communication and complete your project in a timely manner. If you feel like you are still finding nails, as we promise, we will come back as many times as need to be to make sure that your property is clean, so just give us a call and we would be happy to come out. If you ever have any additional questions or concerns, with your roof, gutters or soffit/fascia, please don't hesitate to reach out. Thank you again for your review and for choosing to partner with Security-Luebke Roofing for your project!
Kevin L.
Response
Security-Luebke Roofing Inc. Thank you, Kevin, for taking the time to reflect on your experience with us. We appreciate you reaching out to us for your roofing repair. If you ever have any questions or concerns with your roof, siding, gutters or insulation, please don't hesitate to reach out at (920) ROOFING or (920) 766-3464. Thank you again, from all of us here, for choosing to trust Security-Luebke Roofing with your steep slope roofing repair!
Steve G.
One of the things that I looked for was how many years they were in business and when you have been in business for almost a hundred years you are doing something right. When they came to the house they did what they said they would do.
Response
Security-Luebke Roofing Inc. You are too kind, Steve! It is our pleasure to continue to serve the fox valley and the surrounding areas for nearly 100 years and we hope to be able to for decades to come. We are happy to hear that we not only met the expectations you had for your roofing, gutter and gutter protection project, but even now after having experienced it all, have us back with no hesitation. If you ever have any questions or concerns with your roofing project, please don't hesitate to give us a call. Thank you again, from all of us here, for choosing Security-Luebke Roofing to keep your home safe and dry!
Cliff A.
Response
Security-Luebke Roofing Inc. Thank you, Cliff and Kim for taking the time to leave us a review. Judging form your star ratings, it looks like you had a great experience, and we are happy to hear it! If you ever have any questions or concerns with your soffit/fascia or your new Owens Corning Duration Flex shingles, please don't hesitate to give us call. Thank you again for choosing Security-Luebke Roofing to protect your home and family!
Dave K.
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your project with us. As far as communication goes we always have someone on our jobs that speaks english as well as Quality Manager who makes frequents stops to all of our job sites who is happy to answer any questions or concerns. If you have any additional questions or concerns, please give us a call. Thank you for choosing Security-Luebke Roofing to protect your home!
Richard J.
I have already recommended your outfit to a coworker
Response
Security-Luebke Roofing Inc. Thank you, Richard for your review and recommendation! It looks like from your ratings you had a great experience, and that great to hear. If you eve have any additional feedback, questions or concerns, please give us a call! Thank you again, for choosing Security-Luebke Roofing for your roofing, siding and gutter project!
Diana D.
Response
Security-Luebke Roofing Inc. Thank you Diana, for choosing Security-Luebke Roofing for your roofing repairs. If you ever have any questions or concerns, please don't hesitate to give us call at (920) ROOFING or (920) 766-3464. Thank you again from all of us here, for trusting us to protect your home!
Review
They did a great job and cleaned up after themselves.
Response
Security-Luebke Roofing Inc. Thank you for your review, Stephen! We are glad to hear that we were able to do a great job as well as provide excellent cleanup. If you ever have any questions or concerns with your project, please don't hesitate to let us know. Thank you again for choosing Security-Luebke Roofing for your gutter, gutter protection and soffit/fascia project!
Marg L.
Response
Security-Luebke Roofing Inc. Marg, thank you for taking the time to leave us a review. We are happy to hear that overall your project was satisfactory and we look forward to hearing your issue was resolved when winter arrives. We do however apologize for the number of contact requests for a review, we highly value feedback from our customers and it there is ever anything we can improve on, we would always like the opportunity to do so. If you ever have any questions or concerns with your insulation project, please don't hesitate to give us call. Thank you again Marg, for choosing Security-Luebke Roofing for yout insulatoin project!
Jolanta P.
Response
Security-Luebke Roofing Inc. Thank you Jolanta, for choosing Security-Luebke Roofing for your roof repair and for taking the time to leave us a review! If you ever have any questions or concerns with not only your roof, but your siding, gutters or insulation needs, please don't hesitate to give us a call at (920) ROOFING or visit 920roofing.com. Thank you again for trusting Security-Luebke roofing with your roof repair!
Carrie T.
Response
Security-Luebke Roofing Inc. Thank you for your kind words, Carrie! We are so happy to hear that you happy with our communication, timeliness and job clean up. Thank you for choosing Security-Luebke Roofing for your gutter and gutter topper project, if you ever have any questions or concerns please don't hesitate to let us know. Thank you for trusting Security-Luebke Roofing to protect your home!
Leone B.
Response
Security-Luebke Roofing Inc. Leone, thank you for taking the time to reflect on your project with us. it sounds like there may have been a few miscommunications and we apologize for that and hope everything was straightened out, if not please let us know. However, we hope at the end of the day you are happy with your new roof and gutters. If you ever have any questions or concerns with your project, please don't hesitate to reach out. Thank you again, from all of us here, for choosing Security-Luebke Roofing!
Jon W.
Response
Security-Luebke Roofing Inc. Thank you for leaving us a review, Jon. Based on your star rankings it seems as everything went smoothly and you are happy with you new roof, siding, gutters and gutter protection. If you happen to have any additional comments or concerns that you would like to share, we are always open to hear ways we can better serve our customers. That being said, if you ever have any questions or concerns with your project, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again, from all of us at Security-Luebke Roofing, for trusting us to protect your home!
Triena L.
Response
Security-Luebke Roofing Inc. Thank you Triennia, for your kind words and recommendation. If you ever have any questions or concerns, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for choosing Security-Luebke Roofing for your gutter and low slope project!
Patricia B.
SLR was very efficient and reliable. Got the roofing, gutters, siding, insulation, soffits and fascia and repair of roofing that needed to be done in a matter of about 3 and 1/2 weeks.
Gary S.
Response
Security-Luebke Roofing Inc. Thank you Gary for taking the time to reflect on your project with us! It. looks like you provided great overall ratings but no additional comments along with them, so if you ever have anything you'd like to share from either an improvements perspective or praise we would be happy to listen to make sure wea re serving our customers to the best of our ability. Thank you for choosing Security-Luebke Roofing for your standing seam metal, gutter, gutter protection and low slope project, your home will be more than protected fro many years to come and we home you love the way it turned out. If you ever have nay questions or concerns, please don't hesitate to give us a call at (920) ROOFING or visit 920roofing.com!
Gary D.
Response
Security-Luebke Roofing Inc. Thank you Gary and Sue for your feedback on your roof repair project! We are happy to hear that you felt our team was timely, detailed and able to answer any questions you had. If you ever have any questions in regard to your roof and it's lifespan or your siding, gutters or attic insulation please don't hesitate to give us a call at (920) ROOFING or visit 920roofing.com. Thank you again from our entire team, for trusting us to protect your home and family!
Adrian V.
Response
Security-Luebke Roofing Inc. Thank you Adrian for sharing your experience with us. We are glad to hear that everything looks to have gone well. If you ever have any questions or concerns, please don't hesitate to give us a call. Thank you again for choosing Security-Luebke Roofing for your roof repair!
GuildQuality
Feedback report
