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GuildQuality surveys
Satisfaction
Of 5195 surveys sent, 2700 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Sales Knowledge
The Security-Luebke Roofing Inc. salesperson was knowledgeable and helpful regarding my project.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
Installation Crew
The Security-Luebke Roofing Inc. installation crew was organized and professional.
95%
Professional & Organized
Security-Luebke Roofing Inc. was professional and organized.
94%
Clean & Safe
The job site is kept clean and safe.
93%
Likely To Recommend
I am likely to recommend Security-Luebke Roofing Inc. to a friend.
93%
Reviews 2406
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Of 2700 respondents, 2406 left a review.
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Recent reviews
Kathy P.
Response
Security-Luebke Roofing Inc. Thank you Kathy, for taking the time to reflect on your project with us. From your ratings it looks as if all had gone smoothy. We greatly appreciate you choosing to partner with us for your Roofing and gutter project.If you ever have any questions, comments or concerns with your Brava Cedar Shake or your FiberTite flat roof, pleas don't hesitate to give us a call. Thank you again, from all of us here at Security-Luebke Roofing for trusting us to protect your home!
Jeremy N.
Response
Security-Luebke Roofing Inc. Thank you for sharing your feedback, Jeremy! We appreciate you sharing that our timing updates are something that could approve upon. We typically don't provide extensive updates outside of a week or so as weather and other project difficulties can lead to many schedule changes so we like to be as precise as we can be. On the other hand, we are happy to hear that you were happy with our speed and ease of working together. Alex, your Residential Estimator is just one of many amazing team members that help make all of that possible, we are very lucky to have him. If you ever have any other questions or concerns with your roofing, siding, gutters or insulation, don't hesitate to give us a call at (920) ROOFING or (920) 766-3464 and we'd be happy to help. Thank you again, from all of us here, for trusting Security-Luebke Roofing with your roofing repair!
Tim S.
Response
Security-Luebke Roofing Inc. Thank you so much for your kind words, Tim! We are so happy to hear that we were able to meet your expectations, from the quality of work we provided, to our professionalism, we didn't fall short. If you ever have any additional questions or concerns with your insulation or roof repair, please don't hesitate to let us know. Thank you again for your comments about our history and reputation, and for choosing Security-Luebke Roofing to keep your home and family protected, it truly means the world to us!
Heidi B.
Response
Security-Luebke Roofing Inc. Thank your or your review, Heidi and Ian! We are sorry to hear about the debris on the porch, but are happy to come back and do another cleaning. As Anthony had shared with you, we have a clean guarantee, so we are happy to come back. It is great to hear that Anthony was able to provide a great experience, nonetheless. If you ever have any questions or concerns, please give us a call at (920) ROOFING or (920) 766-3464 and we would be happy to help. Thank you again for choosing Security-Luebke roofing for your gutter and gutter protection project!
Cathy M.
Response
Security-Luebke Roofing Inc. Thank you so much, Cathy, for your amazing compliments on the knowledge of your Residential Estimator, as well as the professionalism and organization of our Customer Care Team and our crew. We can't tell you how much we appreciate you choosing Security-Luebke Roofing for your roofing, siding, gutter protection and soffit/fascia project. If you ever have any questions or concerns, please don't hesitate to give us call at (920) ROOFING or (920) 766-3464. Thank you again, for choosing to trust Security-Luebke Roofing to protect your home!
Jeff H.
Response
Security-Luebke Roofing Inc. Hello Jeff and Jill, after connecting with you, it sounds like we just had the incorrect contact set as the primary, so we apologize for that, and are happy to get this squared away. If you ever have any additional questions or concerns with your roofing, siding or gutter protection project, please don't hesitate to give us a call, we would be happy to help. Thank you for your patience and understanding and for choosing Security-Luebke Roofing to keep your home and family protected!
Cheryl S.
Response
Security-Luebke Roofing Inc. Thank you Cheryl and John for your ratings, we hope we were able to provide a pleasant experience for you! We greatly appreciate you choosing Security-Luebke Roofing for your Gutter Topper project. If you ever have any questions or concerns with your gutter protection, roofing, siding or insulation, Give us a call at (920) ROOFING and we would be happy to help. Thank you again for choosing Security-Luebke Roofing to keep your home safe and dry!
Steve U.
Response
Security-Luebke Roofing Inc. Thank you for your review, Steve and Maureen! It is truly our pleasure to hear you had a great experience from initial contact to completion. We greatly appreciate you choosing Security-Luebke Roofing for your insulation project. If you ever have any questions or concerns, please don't hesitate to give us a call. Thank you again, from all of us here, for trusting Security-Luebke Roofing to help keep your home cooler in the summer and warmer in the winter!
Paul F.
Response
Security-Luebke Roofing Inc. Thank you, Paul, for choosing Security-Luebke Roofing for your insulation project. It look like you left us 4 starts across the board, which we greatly appreciate, but if there is anything feedback you'd be willing to share for us to improve, we always appreciate it! If you have any questions or have additional feedback, please give us. call. Thank you again for trusting Security-Luebke Roofing with your insulation project!
Patty F.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to reflect on your project with us , Patty, It is greatly appreciated! We are happy to hear that your roofing and gutter protection project went well. if you ever have any additional questions or concerns, please give us call at (920) ROOFING or (920) 766-3464 and we would be happy to help. Thank you again for choosing Security-Luebke Roofing to keep your home and family protected!
Review in Bear Creek, WI
Security-Luebke Roofing did a very fine job.
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your project with us, Jim! We are happy to hear we were able to do great work for you and would love to hear more once your roof gets put to the test! We will be sure to share your satisfaction with, Greg, your Residential Estimator! If you ever have any questions or concerns with your new roof and gutters, please don't hesitate to give us a call. Thank you again for choosing Security-Luebke Roofing to keep your home protected!
Al H.
Response
Security-Luebke Roofing Inc. Thank you Al, for taking the time to leave us a review and for choosing Security-Luebke Roofing for your Roofing repair, gutter and gutter protection project. If you have any questions or concerns, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for choosing to partner with Security-Luebke Roofing!
Chuck B.
Communication was great on timeline and daily goals
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your experience with us, Chuck! We are happy to hear that we were able to provide great communication and complete your project in a timely manner. If you feel like you are still finding nails, as we promise, we will come back as many times as need to be to make sure that your property is clean, so just give us a call and we would be happy to come out. If you ever have any additional questions or concerns, with your roof, gutters or soffit/fascia, please don't hesitate to reach out. Thank you again for your review and for choosing to partner with Security-Luebke Roofing for your project!
Kevin L.
Response
Security-Luebke Roofing Inc. Thank you, Kevin, for taking the time to reflect on your experience with us. We appreciate you reaching out to us for your roofing repair. If you ever have any questions or concerns with your roof, siding, gutters or insulation, please don't hesitate to reach out at (920) ROOFING or (920) 766-3464. Thank you again, from all of us here, for choosing to trust Security-Luebke Roofing with your steep slope roofing repair!
Steve G.
One of the things that I looked for was how many years they were in business and when you have been in business for almost a hundred years you are doing something right. When they came to the house they did what they said they would do.
Response
Security-Luebke Roofing Inc. You are too kind, Steve! It is our pleasure to continue to serve the fox valley and the surrounding areas for nearly 100 years and we hope to be able to for decades to come. We are happy to hear that we not only met the expectations you had for your roofing, gutter and gutter protection project, but even now after having experienced it all, have us back with no hesitation. If you ever have any questions or concerns with your roofing project, please don't hesitate to give us a call. Thank you again, from all of us here, for choosing Security-Luebke Roofing to keep your home safe and dry!
Cliff A.
Response
Security-Luebke Roofing Inc. Thank you, Cliff and Kim for taking the time to leave us a review. Judging form your star ratings, it looks like you had a great experience, and we are happy to hear it! If you ever have any questions or concerns with your soffit/fascia or your new Owens Corning Duration Flex shingles, please don't hesitate to give us call. Thank you again for choosing Security-Luebke Roofing to protect your home and family!
Dave K.
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your project with us. As far as communication goes we always have someone on our jobs that speaks english as well as Quality Manager who makes frequents stops to all of our job sites who is happy to answer any questions or concerns. If you have any additional questions or concerns, please give us a call. Thank you for choosing Security-Luebke Roofing to protect your home!
Richard J.
I have already recommended your outfit to a coworker
Response
Security-Luebke Roofing Inc. Thank you, Richard for your review and recommendation! It looks like from your ratings you had a great experience, and that great to hear. If you eve have any additional feedback, questions or concerns, please give us a call! Thank you again, for choosing Security-Luebke Roofing for your roofing, siding and gutter project!
Diana D.
Response
Security-Luebke Roofing Inc. Thank you Diana, for choosing Security-Luebke Roofing for your roofing repairs. If you ever have any questions or concerns, please don't hesitate to give us call at (920) ROOFING or (920) 766-3464. Thank you again from all of us here, for trusting us to protect your home!
Review
They did a great job and cleaned up after themselves.
Response
Security-Luebke Roofing Inc. Thank you for your review, Stephen! We are glad to hear that we were able to do a great job as well as provide excellent cleanup. If you ever have any questions or concerns with your project, please don't hesitate to let us know. Thank you again for choosing Security-Luebke Roofing for your gutter, gutter protection and soffit/fascia project!
Marg L.
Response
Security-Luebke Roofing Inc. Marg, thank you for taking the time to leave us a review. We are happy to hear that overall your project was satisfactory and we look forward to hearing your issue was resolved when winter arrives. We do however apologize for the number of contact requests for a review, we highly value feedback from our customers and it there is ever anything we can improve on, we would always like the opportunity to do so. If you ever have any questions or concerns with your insulation project, please don't hesitate to give us call. Thank you again Marg, for choosing Security-Luebke Roofing for yout insulatoin project!
Jolanta P.
Response
Security-Luebke Roofing Inc. Thank you Jolanta, for choosing Security-Luebke Roofing for your roof repair and for taking the time to leave us a review! If you ever have any questions or concerns with not only your roof, but your siding, gutters or insulation needs, please don't hesitate to give us a call at (920) ROOFING or visit 920roofing.com. Thank you again for trusting Security-Luebke roofing with your roof repair!
Carrie T.
Response
Security-Luebke Roofing Inc. Thank you for your kind words, Carrie! We are so happy to hear that you happy with our communication, timeliness and job clean up. Thank you for choosing Security-Luebke Roofing for your gutter and gutter topper project, if you ever have any questions or concerns please don't hesitate to let us know. Thank you for trusting Security-Luebke Roofing to protect your home!
Leone B.
Response
Security-Luebke Roofing Inc. Leone, thank you for taking the time to reflect on your project with us. it sounds like there may have been a few miscommunications and we apologize for that and hope everything was straightened out, if not please let us know. However, we hope at the end of the day you are happy with your new roof and gutters. If you ever have any questions or concerns with your project, please don't hesitate to reach out. Thank you again, from all of us here, for choosing Security-Luebke Roofing!
Jon W.
Response
Security-Luebke Roofing Inc. Thank you for leaving us a review, Jon. Based on your star rankings it seems as everything went smoothly and you are happy with you new roof, siding, gutters and gutter protection. If you happen to have any additional comments or concerns that you would like to share, we are always open to hear ways we can better serve our customers. That being said, if you ever have any questions or concerns with your project, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again, from all of us at Security-Luebke Roofing, for trusting us to protect your home!
Triena L.
Response
Security-Luebke Roofing Inc. Thank you Triennia, for your kind words and recommendation. If you ever have any questions or concerns, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for choosing Security-Luebke Roofing for your gutter and low slope project!
Patricia B.
SLR was very efficient and reliable. Got the roofing, gutters, siding, insulation, soffits and fascia and repair of roofing that needed to be done in a matter of about 3 and 1/2 weeks.
Gary S.
Response
Security-Luebke Roofing Inc. Thank you Gary for taking the time to reflect on your project with us! It. looks like you provided great overall ratings but no additional comments along with them, so if you ever have anything you'd like to share from either an improvements perspective or praise we would be happy to listen to make sure wea re serving our customers to the best of our ability. Thank you for choosing Security-Luebke Roofing for your standing seam metal, gutter, gutter protection and low slope project, your home will be more than protected fro many years to come and we home you love the way it turned out. If you ever have nay questions or concerns, please don't hesitate to give us a call at (920) ROOFING or visit 920roofing.com!
Gary D.
Response
Security-Luebke Roofing Inc. Thank you Gary and Sue for your feedback on your roof repair project! We are happy to hear that you felt our team was timely, detailed and able to answer any questions you had. If you ever have any questions in regard to your roof and it's lifespan or your siding, gutters or attic insulation please don't hesitate to give us a call at (920) ROOFING or visit 920roofing.com. Thank you again from our entire team, for trusting us to protect your home and family!
Adrian V.
Response
Security-Luebke Roofing Inc. Thank you Adrian for sharing your experience with us. We are glad to hear that everything looks to have gone well. If you ever have any questions or concerns, please don't hesitate to give us a call. Thank you again for choosing Security-Luebke Roofing for your roof repair!
Steve H.
Response
Security-Luebke Roofing Inc. Thank you Steve for for your review of our team! We are happy to hear we were able to diagnose the problem and provide a proposed solution for your attic in a timely manner. Please keep an eye on your attic and let us know if you have any questions or concerns next winter/spring. Thank you for trusting Security-Luebke Roofing with your attic service!
Terri J.
Response
Security-Luebke Roofing Inc. Terri and Tom, Thank you for reflecting on your project with us. It looks like from your star ratings you had a pleasant experience, but left a 4 star rating on likely to recommend. If you have any feedback that we can move forward on and you'd be willing to share, we'd be happy hear it. Additionally, if you have any questions or concerns please give us a call at (920) ROOFING or (920) 766-3464. Thank you again from our entire team for choosing to trust Security-Luebke Roofing!
Steve B.
Response
Security-Luebke Roofing Inc. Thank you for your review, Steve, we appreciate your feedback. It sounds like you may have had an issue with us being clean and safe as well as a potential hiccup with coordination. We would love to hear more about that if you are willing to share to not only improve for the future but ultimately make things right as well. However, at the end of the day we are happy to hear we were able to resolve all of your issues and provide a satisfactory experience. Thank you from all of us here at Security-Luebke Roofing for trusting us to protect your home! If you ever have any questions or concerns, please don't hesitate to reach out.
Bruce T.
Response
Security-Luebke Roofing Inc. Thank you Bruce and Ruth for taking the time to reflect on your experience with us! We are happy hear that we were organized and honest. If you ever have any questions or concerns with your roofing, gutters or any of our other services, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again for choosing Security-Luebke Roofing for your roof and gutters!
Karen S.
Response
Security-Luebke Roofing Inc. Thank you Karen for taking the time to rate your experience with us! We are so happy to see from your ratings that you had a pleasant experience with us. We would also like to extend a thank you for allowing us to capture our team completing your gutter and protection project on your home. If you ever have any questions or concerns with your project, don't hesitate to reach out to us. Thank you again for your review and for trust Security-Luebke Roofing to protect your home!
Lynda K.
I am not making written comments
Response
Security-Luebke Roofing Inc. Thank you for taking the time to reflect on your experience with us, Lynda! If you ever have any questions or concerns with your new roof, please don't hesitate to give us a call. Thank you again for trusting Security-Luebke Roofing!
Henry J.
Response
Security-Luebke Roofing Inc. Thank you Henry for leaving us a review and for choosing our team at Security-Luebke Roofing to help you complete your roofing project. Apart from your star ratings, which seem fantastic, if you have any other feedback, questions or concerns, please don't hesitate to let us know! Thank you again from our entire team, for trusting us to protect your home and family!
Laurie E.
Response
Security-Luebke Roofing Inc. Thank you for your review, Laurie! We greatly appreciate you choosing Security-Luebke Roofing for your attic insulation project. If you ever have any questions or concerns, with your insulation, roofing, siding or gutter, please don't hesitate to us a call at (920) ROOFING or (920) 766-3464. Thank you again from everyone here for choosing to partner with us to protect your home!
Mike M.
Response
Security-Luebke Roofing Inc. Thank you Mike and Pat for your review, and for choosing Security-Luebke Roofing for your roof repair! If you ever run into any additional issues with your roof, gutters or siding, please don't hesitate to reach out at (920) ROOFING or (920) 766-3464. Thank you again for trusting us to protect your home and family!
Joe B.
I can not recommend
Kari M.
Response
Security-Luebke Roofing Inc. Thank you Kari for your review and for trusting Security-Luebke Roofing with your roofing and gutter project! Aside from your star ratings, if you have any additional feedback to share we would love to hear. If you ever have any questions or concerns in regard to your project, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464. Thank you again, from all of us here at Security-Luebke Roofing!
Fred S.
Response
Security-Luebke Roofing Inc. Thank you, Fred and Char, for reflecting on your gutter and gutter protection project with us! It sounds like you had a great experience with our team and process so we are always happy to hear that. If ever have any additional feedback you'd like share or have any questions or concerns with your project, please don't hesitate to give us a call. Thank you again, for choosing to trust Security-Luebke Roofing for another exterior home remodeling project!
Bruce B.
complete communication from start (Quoting) to leaving when finished.
Response
Security-Luebke Roofing Inc. Thank you so much for compliments, Bruce, that really means the world to us! We are so happy to hear that from your initial appointment, through to final completion that communication was complete and thorough, as well as our team being well organized, on task and well led. We greatly appreciate your willingness to refer us to your friends and family that are in need of help with their next project. Thank you again from our entire team here at Security-Luebke Roofing for choosing us for your flat roof, asphalt shingles and gutter protection. If you ever have any questions or concerns, don't hesitate to give us a call!
Gary G.
Response
Security-Luebke Roofing Inc. Hello Gary, we are so happy to hear that you had a positive experience with our team here at Security-Luebke Roofing and that you were happy with not only how the project turned out, but the clean up as well. Thank you Gary for choosing to trust Security-Luebke Roofing with your roofing and gutter project. If you ever have any questions or concerns with your roof, gutters, siding or insulation, please don't hesitate to give us a call at (920) ROOFING or (920) 766-3464!
Ian J.
Response
Security-Luebke Roofing Inc. Thank you for taking the time leave a review, Ian! We are so happy that Layla and Virginia provided excellent customer service from initial project through too completion. We apologize for the hiccup in the missed portion of siding, but it sounds like we were able to get this resolved for you. It is our pleasure to hear that we have earned your trust and can look forward to working with you in the future. If you ever have any questions or concerns, please don't hesitate to reach out. Thank you again from all of us here at Security-Luebke Roofing!
Don J.
Response
Security-Luebke Roofing Inc. Thank you for taking the time to leave us a review, Don! We appreciate you choosing to trust Security-Luebke Roofing with better insulating your home. It sounds like based on your star ratings that the project went smoothly, but if you ever have any additional feedback or questions, please don't hesitate to reach out. Thank you again from all of us here at Security-Luebke Roofing!
Dennis M.
Response
Security-Luebke Roofing Inc. Thank you for sharing your feedback, Dennis, and we apologize for any misunderstandings that have occurred. Our team has been in touch and will continue to communicate through any issues to make sure we can make this right for you. Please reach out if you have any questions or cocnerns in the meantime. Thank you!
Jack P.
Mostly I appreciated the ongoing communication throughout the process. Emily was excellent to work with and I appreciated Bill and Josiah's rsponses to my concerns on a portion of the billing piece.
Response
Security-Luebke Roofing Inc. Thank you for your kind words, Jack! We are so happy to hear that we were prompt in resolving the issue that arose and were able to effectively communicate effectively through the entire process. We do apologize for any confusion with the time frame of the job as we don't always utilize the same size crew on each job and with complexity of the roof their could also be complexities that arise. But to hear that from clean up to communication and flexibility that we were able to take good care of you. Thank you again for choosing Security-Luebke Roofing for your roofing, gutter protection and insulation project. If you ever have any questions or concerns, please don't hesitate to reach out!
Michael D.
Response
Security-Luebke Roofing Inc. Thank you Michael and Pat for choosing Security-Luebke Roofing for your blown in insulation project! We can't tell you how much it means that you not only trusted us with your home, but also took the time to reflect on your experience with us. Thank you again and Happy New Year from all of us here at Security-Luebke Roofing!
Review
I would recommend them to a friend because they did a good job, but they could've done a better job. They didn't leave the shingles to fall over a littl and the gutter apron wasn't put on evenly, so I think they did an average job.
Response
Security-Luebke Roofing Inc. Thank you for reflecting on your project with us Mike, we do apologies for the issue with your gutter apron. We are however happy to hear that you have spoken to one of our management team and have come to a resolve on the issue. It is great to hear we have met all other expectations for the project outside of the previously discussed issue. Thank you again for choosing Security-Luebke Roofing and for your recommendation!
GuildQuality
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