The three guys that were here were helpful with all the questions I had.
I called 2x's for them to send a guy out to fix an edge piece of metal that they put in to stop bees from getting into the gutter. The 1st time I was told if there's no problems with it they wouldnt. send anyone out. This was after I waited for them to return a call. The 2nd time they said they would check into the problem and get back to me and never did! We are not happy with the treatment to questions AFTER the work is done and the money is paid. The guy that did the job did good work except for that edge piece. We just wanted to show it to someone and have it fixed cause it's not positioned the way the others are.
Everyone at Security-Luebke roofing was kind, considerate, knowledgeable and great at communicating with us. They showed up on time, kept us updated throughout the process, and left our yard looking nicer than when they arrived. Our roof looks fantastic, and we will only use this company going forward for any of our roofing needs!
The guys work fast and work quickly and stay on task.
I was told my roof would be fixed in 4-6 weeks and it took 10. I saw pictures of an area of the roof that might be the real problem that wasn’t fixed. I won’t know until we have a hard extended rain as to whether or not the problem is fixed.
Since the work (gutter leaf barrier) was done prior to this year's barrage of leaves and maple seeds I cannot comment on how well this barrier works but I am confident the barrier will work as advertised.
They were excellent! Everything was perfect. They are great to work with. There was one problem with my LeafGuards, but I would still recommend them.
I was pleased with Security-Luebke Roofing. We had no problems with them.
They corrected the issue. If it comes up as a problem, they correct it, but if no one says anything, they wouldn't know about it. The Project Manager was definitely interested in hearing what was happening. They were told it was for the two garages and not the house. If you say nothing, nothing gets corrected. When a crew comes into your yard, and there is no evidence that they are the crew that is supposed to be there, you don't know that.
A few problems with installing gutter
They did a excellent professional job. The crews were informative, respectful of my property and good workers.
The workmanship is good. The crew that did my siding was exceptional. My roof installation was agreeable.
" Yes, I would recommend Security- Luebke Roofing Inc. to a friend "
Security-Luebke Roofing proves that the old adage still rings true, "you get what you pay for." They aren't the cheapest option available, but the quality of workmanship shows why they charge accordingly. My next door neighbor is getting her roof replaced by Security-Luebke because I recommended them.
Security-Luebke Roofing Inc. has quality workmanship, they are expedient and great people to work with.
Knowledgeable Found and solved problem
We worked with Security-Luebke for the first time over 4 years ago. When we were ready to tackle another step in our project, we were connected with the same person who worked with us the first time which was really nice! The company has been around a long time and I trust them to be around and able to help me with any issues if they arise.0
We knew we were paying a bit more going with Security-Luebke, but the peace of mind with the warranty and with everything being done at once was a huge plus to us. We're very happy with Security-Luebke and will highly recommend them to anyone that needs roof related work done.
I was very happy with their work. I was very satisfied.
Communication was lacking from sales all the way till the job was done. Workers did an excellent job and did a good job of clean up. I give them a four star rating.
Both crews who did work on my house were friendly courteous and knowledgeable. The problem: The first crew was 40 ft. short on gutter cap. Blake arrived several days later and the color of the cap was incorrect due to a change in suppliers. He arrived a second time, and again, wrong color. On the third arrival Blake finished the job correctly. This problem, as I mentioned was due to a change in supplier of gutter cap who did not match the original color, but I'm thinking the installers should check the color before they leave the shop. The price was somewhat higher compared to other companies, but I have a lifetime guarantee, and if gutters should ever plug, Security-L will clean them free. That is worth at least part of the additional cost over other companies.
They were on time, did what they said they were going to do, and they stand by what they did.
I would highly recommend them. They were very professional.
Very professional and quick, impressed with their hard effort for precise work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Security-Luebke Roofing Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys