They did a good job.
They sent someone out to look at the repair that we requested. He inspected the job and the general condition of the roof. He did not try to up sell to a new roof as others had done. He was polite and professional. We got a fair price for the repair and the repair crew were also professional and polite. The work was done quickly and was a quality job. We will look to Security Luebke for a new roof when the time comes.
It's a beautiful looking roof. I am 74 and don't have to climb any ladders now with my gutter covers!
The presentation of how a roofing system should work together to make a waterproof barrier for your home was first rate. The training the crews receive to install the roofing system as described is also top notch. The crew that came on site was polite, professional, and neat. This company is the benchmark for the industry. In my case, they also provided the lowest price quote.
Everyone on staff that we had contact treated us as if we were the only roof they were selling/installing. Alex met us at our home to fit our schedule and worked with us well into the early evening. When he left, our roof job was scheduled and quote was complete.
I value that Security-Luebke Roofing is a Christian. That was an import decision maker for me and my wife.
The individuals who came here to work on our house were exceptional. They went above and beyond what you would expect from a plain business. They did more than what they were paid to do.
I am extremely happy with all of the work I had completed (new shingles, skylight replacement window, gutters, gutter guards and a new chimney). The end products looks great and I smile every time I see it. The communication and installation was all completed timely and they were always available to answer my questions. Would definitely choose them again!
When we first signed up I thought they were going to go over the warranty and how I would transfer it if necessary after they were done with everything. Instead, I got an email. I am not really computer oriented and spent about 4-5 hours trying to download it. I guess I need to call Owens Corning to see if they will mail it to me.
Excellent work, fast turn-around, and great service.
I was extremely happy.
Security-Luebke Roofing was very professional. The work was done according to the schedule.
They kept their word and did everything that they told us. After the roof was installed I found a minor issue and told them about it and within three days a crew showed up and corrected the issue.
I was very happy with Security-Leubke Roofing and I think they have great ads on T.V. too.
Great, professional work and service. Only roofing company I'd ever use.
From the estimator to the installation crew, I would rate them as A+.
The staff did a great job from the initial estimate to the completion of the work. Very professional crew. The job site was cleaned daily.
Very pleased with how the job went. They got the job completed in one day, and everything looks great.
All aspects were wonderful.
In seeking the best roofing company to reroof our house and unattached garage, it became very clear that Security Luebke, though not the cheapest, definitely provided a superior plan of action, crews, product and warranty. Pablo's crew (6 men) did the work. They were very efficient, took care to respect surrounding plantings, did excellent work, and thorough cleanup. The crew arrived at 3:00 pm the first day and by 6:00 pm they had torn off the roof on the garage and had the new roof completed, cleaned up and were headed out. Work on the house took a full day. Near the end, work was halted for a short period when it was discovered that the roofing supplier had included two wrong bundles of shingles. The crew caught it, obtained the correct item, and finished the work. My wife and I are VERY satisfied customers. SLR gets in done right the first time with a superior warranty.
I’m still waiting for my problem to be resolved.
Great job.............had several visits after the roof was on to "check out" how perfect it was............
we were very impressed with the quality of workers material and freindly employees.
Have already recommended Security Luebke to a neighbor
Quality of work and price.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Security-Luebke Roofing Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys