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The price-to-performance ratio was great, and I feel I received good value for my investment. The company has an efficient process in place, and all the people I interacted with, from customer service to the installer, were professional and helpful.

I believe that the whole lot should be encouraged to take pride in their work.

Detailed supply list, choices offered, Kohler is a quality company, they answered my many questions.

I appreciate the following qualities of the install team.
Jerry’s attention to detail.
Jerry’s professional conduct
Jerry was the first one on site and the last to leave. Qualities of a great leader.
Jerry was easy to work with. Polite with my family.

If possible. I will request for Jerry’s participation with the next shower remodels. We have two more to go with this location.

Quality, convenience and timing

As homeowner, I was totally unprepared for the extent of cleanup & remodel necessary post install. I was also disappointed to wait months for the install & to receive conflicting instructions regarding the cleaning of tub.

A quality product installed by professionals!

Quality workmanship, great communication, reliable, overall experience was very good .

The price was resonable. I would also tell them that every part chosen is separate from the intallation.

I loved the ease of having the remodeling project completely handled from start to finish in only 3 Days . The quality of Kohler is a big plus

The installers were very good. They respected our home by laying down protective tarps for a walkway and masking the bathroom to prevent excess dust and debris from spreading. They asked questions about what we wanted and informed us about everything beforehand.

I was very impressed with the man I spoke to on the first call I made to Renuity! He explained the process & he answered all my questions. Our new shower is amazing!!! I would recommend this company to family & friends.

Timely

I feel the quality and end product was not worth the overall cost. Especially knowing I purchased the two shower packages with a discount. Too early to know how well the showers hold up.

From start to finish, a positive experience. Excellent craftmanship. Superior products. Done in two days.

Very professional, showed up on time and finished on time.

Everything went well. We are very pleased with the quality and look of our shower. It is expensive, though.

Quality in every aspect I'd recommend them to everyone.

The two gentlemen who installed shower )Enrique and Sergio

Took a long time after signing contract to get the shower installed. The shower pan had to have non slip surface sprayed on because the installed pan was slippery. We specifically asked the salesperson if it came as non slip surface and he said it does. One of the shower doors was warped and had to be replaced and sealing strips had to be added because there was gaps where water spray would escape around doors.

Poor communication. I had to reach out several times for scheduling and many times to get the job 100% finished.

I was blessed by an excellent team of people, from the initial consultation through the completion of the walk-in shower transformation! See additional comments under "overall satisfaction".

We have been so happy with the process that we are considering doing the other bathroom. The quality of the product and the ease of the installation really made a difference for us! Loved the staff that we worked with!

Renuity delivered exactly what was ordered with professional workmanship.

We are happy with the product so far. It's just very expensive. Crew could have been more professional (choice of language and not smell heavily of smoke when they enter our home) and not be so hurried, nicking up surrounding surfaces and an incomplete clean-up.

The price was high, but is comparable with the going rate.

Quality of work and time of completion

Kile and Z did excellent work. They were on time, worked long hours, and cleaned up everything before leaving. They were also pleasant and knowledgeable. I would be willing to have them work on my house anytime.

Very professional. On time. Pleasure to work with. Excellent work, beautiful result.

I was very happy with the work that was done. It was beautiful.

The quality of the work done by the installers was outstanding and considerate of us being in the home and making sure we were not inconvenient

The head installer/carpenter (Ricky)was amazing! He did a wonderful job dealing with an old quirky bathroom. Old and new came together so well.

Extremely high level of competence, care, and efficiency. Great installers: friendly and with personality!

The whole process was great! Sales people and installers were nice and professional.

George Oliver handled our remodel from first visit, until the actual remodel was underway. He was very effective and vigilant in getting the process started and on track. Work was done nicely and on time. Results professional!

Beautiful walk in shower.

Total experience was good, especially the install team. They were prompt, respectful, and very transparent when explaining what was going on. Answered my questions promptly and satisfactorily. Zach was especially informative.

I installers were quick to solve problems. However, the last worker did not finish to small pieces to make the installation complete. I would like that to be remedied since I am 95 and unable to crawl around on the floor efficiently!

Fantastic job. Great material, friendly people, on-time professional workers. The cost is a bit on the expensive side, but totally worth it!

Salesman was very personable and knowledgeable. The installation crew was exceptional. Absolutely loved having Jamie working on it

They arrived on time and worked hard all day. They cleaned up after the days work before they left for the day after a very long days work.

From start to finish, everything went smoothly.

As a senior, I would have preferred a lower price. Pretty spendy for a shower.

Anthony & Blake were efficient and thorough in tearing out the problem shower and installed a beautiful Kohler shower. We were impressed!

We love our new walk in shower! The team at Reunity were a pleasure to work with. The team they sent to install were very professional and kept our house clean as they were working.

Our shower replacement was not an easy job requiring customization, and they did a great job

Staff were friendly, very professional, and were highly efficient.

Professional, friendly, answered all
questions and if I had to call them for anything, they got back to me within a couple of hours

We like the shower.