It was not high pressure when the sales rep Leslie came out! She was very professional and really knew her product! I wish there were a few more options to choose from on the accessories!

Very professional

The team had excellent communication and all the people we interacted with were very professional.

There was garbage and waste materials left inside our walls behind the shower install! We had to clean it out and dump before we could install the drywall to close up our bathroom and laundry room. How do you think you can make that right??

They did what they said they would do when they said they would it. Workers were excellent, “nose to the grindstone” no wasted time or energy.

We loved our installers Kia and his helper( sorry forgot his name). They were very professional and meticulous with detail. Very impressed with their work ethic. Would definitely recommend to friends and family

Luxstone and Kohler equipment is great and easy to maintain, shelf locker, grab bar and folding seat work as designed & overall shower looks beautiful!

Both the in-home sales presentation and the installation crew did a great job giving us all the information we needed. The follow up phone calls were also appreciated. Thanks!

If someone were to ask me about a recommendation for a shower install, I would recommend Pacific Bath without question.

The communication was phenomenal. I really appreciated being informed throughout the whole process.

The team of installers arrived on time and prepared. They clearly explained their procedures and made certain I was on board with each step. I was given opportunity to ask questions and express preferences throughout the process.

This was a very positive experience and I would not hesitate to recommend Pacific Bath to my friends or family.

It’s was a new experience going from a tub to walk in shower mo

On time, great workmanship, beautiful results. We really appreciate being able to work with a local company that stands behind its quality and product.

Pacific Bath provided a bid $8,000.00 over the other bid I received. What sold me was the site visit was professional, the thorough assessment, and sample material/colors to choose from. In addition, the product is made in the U.S., and the install team was local.

Delivered what was promised, when it was promised

Very good experience! The crew did a great job, kept everything clean as they worked. Finished on time. I wanted a quality tub and knew Kohler was very high quality.

Working with Pacific Bath for our shower remodel was an enjoyable experience, especially knowing that Costco is backing each project through its partnership with Pacific Bath and Kohler. Installers were skilled professionals. We were kept updated at all times.

Workmen were prompt, friendly, professional and they did a fantastic job. And they cleaned everything up when the job was finished.

With custom baths, you get what you pay for. We paid for Kohler quality and that's exactly what we got with Pacific Bath. Quality sales, quality materials, quality installation. Nothing but the best from Pacific Bath.

From the sales presentation to installation, everything was professional and timely. We are very pleased with the results.

Too many negative things to mention.

I would recommend Pacific Bath and their products to anyone considering a bathroom renovation. Forget the tile and grout. This is the way to go. I would use them again in a heartbeat.

I found the installers to be very helpful and pleasant. At one point when cleaning up they threw my entry mat outside where it got dirty and rained on and created a big mess. In spite of this minor inconvenience, I found James and Jeremiah to be helpful and knowledgable and I appreciate their work.

Great communication and flawless installation.