Salesperson noted and complimented us on our landscaping and assured us that the flower beds would be well-protected. That did not happen. Plants were not adequately covered or protected. Many were smashed and covered with debris. This also happened to our white picket fence.

No comments

Love the mission and values of not only the sales team but the company as a whole. The company was efficient and very clear with communication though the entire process.

It’s a nice looking roof but you need to improve your follow up.

Definitely not the "5-star" experience I was led to believe I would receive.

Likely to never recommend

Friendly, did a great job

Worst after sale response. No city permit received and after roofing I still see leaks which was supposed to get fixed while replacing the roof

work crew worked hard keeping my yard debris free

Eric Kleiman was very informative and did not pressure me into buying anything I did not want.

Friendly. Went over all the options. Comprehensive inspection and quoting process

Hire workers that can speak English ….. I don’t know …but I assume that they are possibly in the country illegally…… I had questions and concerns about the job .. I asked but not 1 person on the job site could speak English….. hire legal Americans…. They’re competent and hard working too

The sales team was great, the price was affordable and honest. The work was done efficiently and in a professional manner..

Don’t know if I can at this time

They put me on the back shelf and forgot about me

Schoenherr roofing was a great choice that I made from 3 estimates. They have many years of experience at roofing and their crews came and finished my tear off and replacement in one day. The clean up job that they did was excellent.

The only positive experience was the salesman, Austin. Every step of the process beyond that was unrealized expectations and promises. Even now, I have still not had the inspection that has been rescheduled several times. The first guy, was inept and my understanding from Ryan Schoenherr is that he has been reassigned because his intentions are good and he had valuable experience. Being unable to communicate with workers who had minimal respect for property was a key factor. Untimely or on fulfilled responses of communication was a major disappointment. I paid for this one and my companion next door to amount of $45,000 and the experience was abysmal. Even Ryan schoeners promises were not followed up properly.

The sals person did a nice job.you were more expensive but I liked the philosophy and Christian approach. I was told someone would take me through the process. That didn’t happen and I’m still waiting for a repair on my patio screen and a $300 check.

From my 1st contact to schoenherr roofing office, a return call within an hour was made by Nate Marialke Exterior Specialist , and set up Appointment to come out.. Nate was Very pleasant to work with and knowledgeable he made our 1st time service so smooth, and if we had any Questions Nate was always Available to Answer or offer to Come back and sit down with us if need be.. Nate is a top Notch Gentleman.. He is a great Asset to your Company.. Installers we here and prompt and professional.. Hard workers !!

Knowledgeable, no pressure sales. Huge job, roof done quickly, my driveway was left cleaner than it started.

Great organized company

Love the pattern and color of our new roof. Everyone was very professional.

Every step of this process was thorough and professional, from our initial consultation through clean-up. I've already recommended Schoenherr to neighbors that used the company for repairs and

Did not fix the problem and not communicate about the problem that needed fix

I felt installers were great the rest of the process was frustrating.