Friendly. Went over all the options. Comprehensive inspection and quoting process
Hire workers that can speak English ….. I don’t know …but I assume that they are possibly in the country illegally…… I had questions and concerns about the job .. I asked but not 1 person on the job site could speak English….. hire legal Americans…. They’re competent and hard working too
The sales team was great, the price was affordable and honest. The work was done efficiently and in a professional manner..
Don’t know if I can at this time
They put me on the back shelf and forgot about me
Schoenherr roofing was a great choice that I made from 3 estimates. They have many years of experience at roofing and their crews came and finished my tear off and replacement in one day. The clean up job that they did was excellent.
The only positive experience was the salesman, Austin. Every step of the process beyond that was unrealized expectations and promises. Even now, I have still not had the inspection that has been rescheduled several times. The first guy, was inept and my understanding from Ryan Schoenherr is that he has been reassigned because his intentions are good and he had valuable experience. Being unable to communicate with workers who had minimal respect for property was a key factor. Untimely or on fulfilled responses of communication was a major disappointment. I paid for this one and my companion next door to amount of $45,000 and the experience was abysmal. Even Ryan schoeners promises were not followed up properly.
The sals person did a nice job.you were more expensive but I liked the philosophy and Christian approach. I was told someone would take me through the process. That didn’t happen and I’m still waiting for a repair on my patio screen and a $300 check.
From my 1st contact to schoenherr roofing office, a return call within an hour was made by Nate Marialke Exterior Specialist , and set up Appointment to come out.. Nate was Very pleasant to work with and knowledgeable he made our 1st time service so smooth, and if we had any Questions Nate was always Available to Answer or offer to Come back and sit down with us if need be.. Nate is a top Notch Gentleman.. He is a great Asset to your Company.. Installers we here and prompt and professional.. Hard workers !!
Knowledgeable, no pressure sales. Huge job, roof done quickly, my driveway was left cleaner than it started.
Great organized company
Love the pattern and color of our new roof. Everyone was very professional.
Every step of this process was thorough and professional, from our initial consultation through clean-up. I've already recommended Schoenherr to neighbors that used the company for repairs and
Did not fix the problem and not communicate about the problem that needed fix
I felt installers were great the rest of the process was frustrating.
Timeliness, efficiency, friendliness
Awesome company I’m so glad I decided to go with them. They were responsive to all messages and concerns. Very very happy. Thank you!
Terrible communication from project managers/office to customers. Surprise, materials being delivered without notification as an example.
Service and personal treatment was the worst. Owner wouldn’t even speak to me
Entire experience was satisfactory. Would not classify as exceptional.
Timely and great communication throughout the process. Sales were informative and provided all options.
How fast they work and a beautiful job. But I do have one problem, my upstairs is so cold now it's like the outside. We have been sleeping downstairs on the couch because of how it has gotten upstairs, was not like this before
Ryan Scheonherr was great from start to finish. Also, his team and the organization as a whole were top knotch!
I like they came in during the early late winter, torn off new roof put on in one day no other company offered me that but you held your word and did it.
From start to finish everyone at Schoenherr Roofing was professional, polite, and courteous. We had a couple of small install issues that were fixed either same day or within 3 days. Never felt pressured to purchase. They have a great team at Schoenherr Roofing.