I am pleased with all the aspects of service, installation, communication, and value of our new roof.
They've put other roofs on for me. They've taken care of me. When I had called them about a problem, they came back and fixed it.
Sawtooth Roofing Contractors were really excellent other than the wait time for the job. There is a saying, you never want to overpromise and underdeliver. I wish that they had been honest with us. I would prefer to know how long the wait is going to be.
Sawtooth Roofing Contractors Inc gave me an honest and fair quote. Installation was on time and exceeded my expectations. I am very satisfied with the product and service I recieved.
They were excellent from start to finish! They were fabulous people to work with. I was notified every step of the way, I always had someone in contact with me, and they checked in all the time. They arrived on time and worked throughout the entire day. They were hard workers and they even worked in the rain. We were terribly pleased, it was a fantastic experience, and I would highly recommend them to anyone to use them; including everything even the pricing. They were a wonderful company and I would highly recommend them.
Work started and completed in a timely manor. done sooner than expected. Workers very good at what they do all easy to work with. Great job.
They have great service and excellent craftsmanship. I would highly recommend Sawtooth.
Very professional and efficient crew. Communication and scheduling went smoothly. Darren responds very fast to whatever question we had. The crew is very friendly and installed our roof in less than two days. We were impressed with the cleanup after finishing the work. Not a single piece of debris or anything else was left. They also respected our backyard and house with covers etc. We can highly recommend Sawtooth Roofing.
I would hire them again!
We are extremely satisfied with Sawtooth Roofing. Their crew was incredibly hard working and pleasant staring early and working until dark. Their work ethic is very professional and the work site was cleaned every night before they left. We had such a great experience and would highly recommend them, already have to neighbors and friends. Very professionally run company from beginning to end of project.
I have done it for years now.
Sawtooth Roofing kept in contact for my roof install and was efficient at the removal of my old roof and installation of my new one. The final product looks amazing and I receive compliments daily! I highly recommend this company for your next roofing job.
The job has not been completed properly, and I have not heard back from the contractor as to when the job will be finished as agreed and properly.
They had great communication. They showed up on time, and cleaned up well. It was awesome.
I am very happy, they did a good job!
We couldn't have gotten any better. You guys are at the top.
Darrin explained the purpose and differences in underlayments and water directing components of the roof well. I can't see most of those materials, but I am expecting a durable, leak-free roof for the next 50 years. He patiently and respectfully answered all my questions, as many times as I needed to ask them. It was clear that he is customer focused, not just trying to sell a job. My roof looks great. I really like the shingle color grouping. It goes well with my exterior paint. The shingles are attractive and look very sturdy and durable.
Fast, friendly, and professional. The few problems that arose were addressed and resolved to my satisfaction.
I thought they did nice work for a fair price. They were easy to work with, and they were very responsive throughout the process to all of my questions.
If it wasn't for the nails I 100% would.
Sawtooth Roofing was great from start to finish. They offered me choices on my roofing materials and I'm thrilled with how it turned out! They were professional, hard working and did a great job cleaning up after the job was complete! I would highly recommend them!
Great service and a great price. They are one of only a few contractors that can offer the Owens Corning Platinum warranty. This means that you get both a shingle and workmanship warranty from Owens Corning. Most installers are not allowed to offer the Platinum Warranty (they can only offer lower grade warranties shingle-only warranties) because they are not certified by Owens Corning. Trust me, you want the Platinum Warranty. Do your research and read the warranty information. Also, stay away from DaBella, they strive to be the first one at your door and their quotes are astronomically high hoping you do not get any other quotes. Stick with Sawtooth.
Great experience with Sawtooth. Professional and quick. Roof looks great!
My project manager from Sawtooth roofing made sure I had what he felt I needed but dismissed me when I voiced my concern that I didn't get what I asked for.The process for getting an estimate went well. After getting estimates from other companies I spoke with my project manager and asked for a price and option to have the plywood on my entire home be replaced. My concern was the house was built in 1957. An addition was built in 2003. I had no information on the age of the roof. I made it clear to my project manager what I was asking for and he added an options line to my estimate that read, "if entire house needs to be resheeted add". The estimate was a large factor in choosing to go with Sawtooth roofing.While the work was being done I noticed that the addition was not being resheeted. I spoke with Joe from quality assurance at Sawtooth. I voiced my concern that the addition wasn't being resheeted and that the agreement that was signed quoted the entire house. Joe acknowledged my concerned and reassured me that the plywood that was already on the house didn't need to be replaced. I trusted Joe's professional opinion and was less concerned.While the work was being done the team doing the work was kind and very professional. I am happy with the workmanship.When I got my final invoice I was concerned to find that even though the entire house wasn't resheeted I was being charged the original price that was quoted for the entire house being resheeted. I voiced my concerns to my project manager who explained that when he wrote the estimate he "meant to explain" that the quote for resheeting the entire house didn't include the new addition. I voiced that I felt like I didn't get what I had asked for. My project manager completely dismissed me without offering any concessions or trying to ease my concerns.I paid the original agreed on price because I got what I needed but I will not be recommending Sawtooth because I didn't get what I asked for.
They are professional and I really liked their approach to the job. They kept us in the know about stuff I have no knowledge about. They walked through everything, so it was easy. They made me feel comfortable to spend that amount of money on the roof. Pete came out and was very helpful. He was knowledgeable about the product we needed. I appreciate his work and Sawtooth did a great job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sawtooth Roofing Contractors Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys