Great people to work with and they understand your needs!
They were extremely efficient, professional, and very thorough with their work.
I think they are more worried about what Statefarm thinks versus whether the customer is satisfied. They are a premier contractor and only abide by what Satefarm issues.
I think they are an A plus company.
They were very helpful throughout the process. I would love to have them again if I needed them. All was done in a timely manner.
I enjoyed working with S&A Construction. The people were very professional. When you ask them to do something, they get right on it and do it. They provide great service and great workmanship. I would suggest to anyone that needs this type of work done to contact S&A Construction.
To guys showed up at our home without unannounced with instructions to remove the tree that had fallen on our house. They did not bring a working saw, safety gear or plan of attacking.
by the time your people got here my certified plumber had all the water gone and all your people did was put up the fans and heaters. which by the way the were supposed to remove it on a Friday and never got around to it till Monday but did not call me . Also I requested that the payment for clearing the water go to my plumber ($450) as he did their work. As of 8/12 we have not seen a dime of the money after they agreed to do it.
In a difficult time, I was extremely appreciative that S&A Construction was prompt, courteous, kind, thorough and professional.
Missed timelines, poor craftsmanship, use of MDF instead of real wood, installation of fake air vent that had to be corrected at my own expense, that contractor refused to make right, poor communication from construction foreman, contractor has a serious lack of resources in helping the homeowner, sub contractors are terrible.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of S&A Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys