The workers were on time, pleasant, explained everything to me, came in and got the job done!
Supervisor was nice and did good work along with the lady that came with him. The other three employees showed up at different times and left earlier. The three man crew did not take their time during the tearing out of the walls. Created more work for me because I had to go behind them and recut a lot of wall space in order to put new wall up. Also they didn’t take time to try and salvage door and window trim. Ripped it off and threw it away. Created much more work and cost for me. One of the crew members cut my security sensor wire on laundry room window. I could have undo the wire and removed the sensor if they had asked. No one told me about it and I found the issue on my own. Reported it to Herbert and he had a crew member repair it. I was very upset to find this
Excellent service and professionalism
I cannot say enough about the men who worked in the house. If they represent the company than I recommend this company to anyone with water damage.
Without a doubt the most positive experience I have ever had with any company in the home construction, renovation or repair business. I recommend Rytech and Herbert Merino in particular with no hesitation at all.
Fast,friendly, and no what they doing
The workers were very thorough and professional.
Execellent customer service n follow up by Chad Ducre! Would recommend you all to everyone!! Tire has rocks!!
Very professional, respectful, and clean crew. Communicated very well and they were efficient with their time and resources.
I was very displeased with the work and the charges you all are trying to claim for work that was NOT done.
They were very professional, very helpful and answered all of my questions.
Positively the most incompetent company I have ever dealt with.
They were courteous and able to explain everything.
They exceeded all of my expectations! From the local owner to every technician, they were all wonderful and did a great job. Although I hope I don't use them again, if we had another fire, I would use them again.
I would highly recommend Rytech of Greater New Orleans.
The Rytech team was awesome! They came in, took care of everything, was very professional, were knowledgeable, very detailed, and handled everything appropriately and to my satisfaction!
Rytech's workers were very professional during their time in my home and explained everything they were doing clearly.
They did a thorough job.
Rytech was wonderful.
Rytech did a very professional job but I think they went overboard.
Rytech was very professional. They did the job and did it good. I was very pleased with their work.
Rytech did a phenomenal job. I would have been in trouble had they not come when they did because it rained for four days straight after they were here.
Rytech was prompt, professional, and friendly.
We had a really hard time getting Rytech out here. I don't know if they were short staff but it took almost a week to get help. The tech changed the date at least once. The communication wasn't the best.
We were satisfied with Rytech's work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rytech of Greater New Orleans as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys