completed the job timely and thoroughly with great communication and professionalism
They were a very professional crew of guys who came out. I could not recommend them highly enough.
They came out, were very professional, and did a good job.
In an emergency, they state they are in New Orleans, but in fact they are in Georgia.
Rytech is a phenomenal company should you ever require their services.
Great service. Friendly people. They took care of my home and prevented another mess.
Rytech Restoration of the Midlands provided very great quality, was very organized, and did a great job.
Rytech Restoration of Lee & Collier Counties's services are amazing. They respond quickly. Rytech Restoration of Lee & Collier Counties is great at what they do.
It's not so much the quality of workmanship. It was the person in charge. The workmanship and quality were excellent. AJ was very rude and disrespectful. He brought out the wrong flooring and wanted to argue with me.
Owner will always answer the phone anytime and any
They were efficient and effective at water damage mitigation! Very polite and professional. And did what they said they’d do at every turn!
Very careful with managing household goods.
The technician was very professional and friendly. Showed respect for my concerns and my property.
Everything involved with the remediation and restoration project was completed flawlessly and without delay. Thoroughly impressed from start to finish.
They were accurate and timely; however, there were some forms of miscommunication between myself, Rytech Restoration of Lake County, and the insurance company that were not fairly communicated when the mitigation was in progress.
Initially, it seemed like the right thing to do. They rushed the job. They damaged my floor. They were late for meetings. Georgie made it right.
The company was great. The two guys who did the work were phenomenal.
Milton from Rytech called first and told me who he was and that he would be coming out to evaluate the water damage and said he could come the next day and asked what time was convenient. Left me his card if I had further questions. the staff was great and tried to help in this very difficult situation.
Highly recommended!
We had them do some restoration work, and they just took some hardwood floors out of our home that they were not supposed to. That was not a great experience.
Very impressed with this Rytech. Great work!
You could buy better testing equipment. The man who installed my hardwood floor 32 years ago came over with a humidity tester that had 2 very sharp prongs. They were pushed between the floor planks in multiple locations and provided a humidity reading down to the subfloor and below. My old-growth pine floors were fine, just like I told your service person they would be. He and the insurance company were insistant that they only way to tell was to rip them up! You can get one for less than $1000 dollars. It should be standard equipment for the kind of work that you do.
The manager hung up on my phone call, would not respond to my calls or texts.
The guy that handled it educated me on what he was doing and he helped guide me in doing some of the things myself instead of them doing it.
They were so nice and treated me well. I would recommend them to anybody.
They responded immediately and took care of everything as quickly as it could have been done.
Professional staff. All appointments were confirmed and made within the set times. Staff explained what and why very well and made sure my questions were answered to my satisfaction. The staff took as much stress out of a stressful event as possible.
There are professional
Very professional company
They were great, superfast, very thorough, and customer-focused.
They were very friendly and very thorough. My mom had heart surgery that day. They worked with my neighbors, which was awesome. They are really flexible. The only thing they missed is her dresser, but we ended up replacing it. They were willing to work with our neighbor to get in the house. That was great, since I couldn't be at the house while they were drying it out.
The customer service representative was very willing to work with us to accomplish the work needed.
Dylan stood out to me. He kept in touch and did a great job. He did exactly what he said he was going to do and was very easy to work with.
I was extremely satisfied and surprised at how quickly Rytech of First Coast was able to be at the house after a flood. The support and the information given exceeded my expectations of what the company was able to offer. I was super duper pleased and grateful.
The Rytech of Dallas representatives are very trustworthy individuals. They are very prompt on the windows they give for when they are showing up, what they are doing, and what they've completed when done. I do not just let people into my home, and I had no issues or concerns whatsoever when I was not home.
Rytech Restoration of Central Florida was good.
Did their job as insurance instructed.
Rytech of The Tri-County went above and beyond the call of duty, especially for a late Saturday night.
Rytech of Baltimore did a great job. However, they need to stay professional at all times. The last incident, I had an issue with them not getting back with me. Also, the profanity that was used in my home by the sales representative in my home was not ok.
This is for Rytech of Miami-Dade. They were very unorganized, and because of that, Rytech of The Tri-County missed mold and had to return and set up again to remediate. The job took longer, and in the process of doing this job, there was additional damage done to my home. I ended up being charged more because I would not pay them. It was very challenging. I would rate them one star, but they eventually did cover the additional damages caused. It was only because I was persistent and was able to hold back money from them. It was overall a very poor experience.
The best!!! I can't not brag enough about the service and professionalism that these guys bring. 10 🌟 is truly what they deserve.
I have never dealt with a restoration company so I don’t know what the standards are. Rytech did a very good job and I was satisfied. If an issue came up, I called right away and it was resolved.
Take better care to prevent spread of dust
Completed project on time and as advised.
Friendly and helpful personnel.
Job well done!
I appreciated the customer service and the tech answering my questions and also educating me on some things I did not know.
Rytech did a terrible job. They did not complete the job they were supposed to do.
Rafael snd the whole crew were clearly well trained to do what they needed to do; they were all courteous, efficient respectful and patient w/my questions.
Quick to respond, fast turn around, and attentive to customer needs. Highly recommended company!
Very professional and knowledgeable in what is needed to do the job.
The team was easy to work with.