Rytech of Greater Chattanooga showed up to mitigate water damage with a dehumidifier, which did not work. Three days later, they brought a machine that works and over-dried a spot on the wood flooring. They sent out a crew to remove the damaged floor, but they got rough with the trim. On the plus side, they did install a dehumidifier in my crawl space. Rytech of Greater Chattanooga did show up on time, but I was not satisfied with the work.

The interaction was very disjointed, and the timeline got stretched extremely long ( 4 months), so I got my service done by a different contractor.

They were prompt and efficient and seemed to do a good job with the mold remediation.

The technicians who came to the house were respectful and clean. We lived in our home during the project and they did a nice job of keeping the job site clean.

Rytech did a great job, coming and responding to the water leak and water mitigation. They got it all done.

They did timely and accurate work.

They did a great job, and they are very professional.

They were excellent and very good workers.

The seal that they first did wasn't good. It took more than a week to dry. The workers broke some picture frames and we weren't compensated for them. They used our personal broom and we can never use it again. I have to buy a new set.

I dealt with Derek in the office and Scott was my onsite person. Scott was excellent. The customer service was phenomenal. I would give their communication a 10+ star rating. Their patience was amazing. I was dealing with another company, but they were willing to be patient and not rush me. I kept them updated, and they kept me updated. They reached out to me to make sure that I had all my questions answered. I would definitely recommend them.

Rytech was professional and provided quality service.

Horrible scamming company

They were wonderful!

A huge waste of my time and use of funds.

Dan was amazing. He was quick to communicate and highly responsive. His team was efficient.

Great Service

They were thorough and answered all my questions.

They are an excellent company. They are very clean and professional. They have very good communication. I would recommend them to anyone.

The gentlemen and his helper were very much of a lifesaver. My hot water heater broke on a weekend, and they were willing to come out. I had to get the water out of there. It was climbing up the walls and had everything soaked in my basement. He came in and started drying out everything. The claim adjuster didn't get into it a half a week later, but he tried to get the water under control as best as he could and get things dried out.

They came when they were scheduled and stayed busy the whole time. They did an awesome job and explained every step of the process to me. The commitment was as they said it would be.

They falsified documents to overbill the insurance company.

The service was amazing. They were very friendly and professional.

They were very professional in what they did, and I felt safe with them in my house.

Rob, the technician, was very patient in explaining the steps of the process and thorough in his work. He did very well.

He's very nice, pleasant, and professional.

I appreciated the work that they did. They were on time and came when they said they would. They did what they were supposed to do. I think they did a good job.

I am satisfied with their work. They do a good job and are very reliable!

Great workers, showed up on time, and did a good job!

I had a really great experience with Rytech but I don't know how their pricing compares to other providers so I might recommend them with that caveat.

Super nice and efficient. Came right away and started drying out my basement that flooded and did an excellent job!

Very professional and worked to complete the work quickly.

Would highly recommend them for any job and use them again if needed.

They were easy to get a hold of and their people spent a lot of time answering questions. We called them back for things we would like to have for them to fix better for us. They understood and right away they made arrangements for someone to come and fix everything. They have a nice response time, and when they started working, everything was finished very well!

They were all professional and address my issue as quickly as they possibly could. They were on point!

They did a bad job. They took forever. They didn't communicate with me. They put things in trash bags and not in boxes. They did not take care of family heirlooms. They did a poor job.

Rytech was extremely professional. They came on time and walked me through the process. They communicated well.

They got to me quickly, we're super competent and thorough. They explained everything, worked fast, cleaned up after themselves. I'm very impressed and would definitely recommend Rytech to anyone who has water damage in their home.

I would absolutely recommend Rytech Restoration! There were very professional, yet very easy to speak to, and answered all of my questions in a timely manner and very pleasantly.

They were knowledgeable and helpful.

They were dependable. They slowed up on time. They left everything clean.

They were the first company there and were able to help us in a difficult situation.

I initially thought highly of Rytech. This experience convince me otherwise. The work started on June 19, 2023 and wasn't completed until 2 months later, in large part because the work was understaffed. Other jobs were started instead of prioritizing the completion of my job. While I personally liked key workers who were here (Sterling, Eljay), sometimes only one worker would be and only for half a day. Doug Guerrant, initially responsive, stopped responding to my emails and microbial spray was put indiscriminately on walls and tile floors with no effort to repair, despite repeated requests. As well, cabinets and wall fixtures were needlessly torn out without any thought of the replacement effort and cost. If I ever (fate forbid) had another situation like this one, I would choose a company that could do the remediation and the repair.

They have been attentive, courteous, and thorough.

Rytech was very professional, great communicators, and got the job done as quickly and efficiently as possible!

Rytech did not do an appropriate job on the remediation. They did not do a full pack out as they said they would, and as a result my entire pantry is full of toxic dust and will need to be replaced. They did not test water behind the piano, or remove items from hall closet that has a connecting wall, so that wall was not tested. Insurance adjuster said that the tile underneath the plank vinyl flooring must be removed becuase there is water underneath. Rytech said there is no water under the tile, it is non-porous. The matter was escalated to management and they confirmed that tile is "non-porous" and told my husband it would be "unethical" to remove it. As a result, we had to bring in a second remediation company Servpro who found a ton of water under the tile, and it spread further into the kitchen, affecting the cabinets, so now we need a full kitchen replacement and water still under the tile while we wait for approval for second mitigation from our insurance company.

Packet that was done was horrible. Random boxes, items just shoved in there randomly. No wrapping of fragile items. Needs to be repacked by the movers.

Additionally, they put in fans and dehumidifiers which is not indicated for a Cat 3 black water leak (should have installed dehumidifiers and air scrubbers only). The plastic sheeting they put up fell down over the weekend because we had to leave the home. So, the fans blew bacteria filled water and dust all over every surface of my home. We had to get environmental bacteria testing from a separate company because Rytech did not do that (even though it says that is one of your services).

Our job supervisor was in and out, and left his team unsupervised, so what he said would happen to me, did not happen with his team. I had to leave the home 45 mins into the remediation due to extreme allergies to dust, so I was unable to "supervise" the remediation to make sure everything was done appropriately.

Completely unacceptable work. From a consumer's perspective, it feels like Rytech does the bare minimum to get in and out as quickly as possible so maximize profitability with volume of claim work, rather than taking the time to do it correctly.

Punctual. They came out to my home within 16 hours of flood damages which was at 9pm the night before. Thorough explanation of process and even had contractors in the area to further assist after water was removed. Definitely recommend

Sent bt insurance Co. NO choice as to who did the clean up. Job completed ok.

The employees I dealt with were very, very professional. They set targets and kept all of those. I wasn't at the property a lot of the time. They contacted me every day to let me know they were there and what they were going to do. They followed up at the end of the day to let me know what they found. It was a good experience all the way around.

Rytech was professional and did a very good job.

Everyone I have dealt with have been friendly, informative and helpful with any and all my questions.