Excellent work. Perfomed jn a timely manner. Respected all requests .
We had water damage due to slow leak to a dishwasher hose during the height of the Coronavirus outbreak and Rytech came out right away with their personal protective equipment on and dried everything up quickly to mitigate the damages
Every person I met at Rytech was professional and helpful! They made a tough situation manageable.
Crew arrived on time and did excellent work
I was very pleased with Rytech- including Ken Brown who helped explain the remediation process.
Top quality cleaning service. We couldn't be more pleased.
The personal service, organization, and professionalism was top notch.
The gentlemen were very professional and took care of my home. They knew what they were doing and left my home in top shape!
Rytech did not properly mitigate the Level 3 Sewer water contamination properly.. The ceiling, walls, cabinets and other porous materials were drenched in sewer water (not clean water). Rytech advised on day 1, the ceiling drywall was dry, when hours later the plumbers advised that ceiling drywall was saturated wet with sewer throughout the kitchen, and I myself, observed it to be wet as well. Rytech advised homeowner, insurance would not cover for drywall and other material removal throughout the process. Therefore only a small portion of ceiling drywall was removed and one upper cabinet. Rytech placed the cabinet on the floor of the kitchen with nails sticking out of it (where my toddlers walk), Homeowner did not identify the nails sticking out until myself and toddlers got caught and scratched by nails. The lighting fixtures removed from the ceiling (that had been saturated with sewer water) were carelessly placed on the countertops were food items were present. One light fixture was broken and another one taken. I found numerous rusted screws and nails throughout the countertops and kitchen floor from removal or boards or light fixtures. Again, not readily identified until myself or 19 month old or 3 year old stepped on them! I was left with the message that Rytech's job was to do what the insurance wanted, minimize cost, regardless of the hazard left in the home.
Mike and his crew were very kind and helpful.
This company is so dedicated and professional!! They treat your household situation like it was their own personal residence.
Awesome team of professionals!
Very professional and pleasant to deal with
Reliable service. Accommodating and polite.
They were very quick and efficient!
Michael Higgs was so easy to work with. Very pleasant!!
Job done in a timely manner, the service person took the time to answer any questions
I thought they were on time and responded well. The way they left the house and did not keep in mind that they someone had to come behind them and rebuild what they tore down.
The technicians were all kind and helpful.
Rytech services were efficient and comprehensive. They gave excellent service and advice along the way.
Overall, I am satisfied with the experience, they were knowledgeable and took time to answer our questions and concerns.
They were polite and efficient.
Rytech - The Capital Region was very friendly, fast, and thorough. I would recommend them and definitely use them again!
I didn't get to pick the company my insurances company picked them. I would like if the company talked more to me and not through my insurances company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rytech Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys