Inconsistent communication. The items shifted were not returned to their proper place because only one person came and it wasn’t fair for him to move everything alone when a team initially moved everything. I couldn’t ask him to move all that heavy stuff exactly where it should be.
Rytec did an excellent job. The communication, professionalism, and work completed was top notch.
Our shower pan was leaking under our floor and caused an extensive amount of damage. We were at a complete loss as to what needed to be done and Rytech came out and took care everything. They were a blessing in a very stressful time.
The employees that came out were easy to work with and was very accommodating
Exactly services and technically inclined.
My experience with them was very smooth, and they were very professional.
Victor and his crew were always in contact with me and worked diligently to address our water leak.
We had a horrible experience with them. Their communication internally and externally is a joke. I felt they took too much time after we spoke to them and told them to start removing our damaged wood. They waited 5 extra days causing additional damage. They did not clean up and left a mess.
Everyone was thorough and very professional!
Doug and Brian were incredibly responsive, professional and knowledgeable. The team worked quickly and thouroughly to get our home dried and on the way to repairs
fast service knowledgeable friendly
Punctual & Professional
They are very courteous, professional, and they do not waste time getting the job done.
They were prompt, courteous, helpful. Left everything clean. Antonio was great.
The mold was not completely removed and the guys did not move my furniture with care they just throw and piled it up any kind of way some of my things were bent and dented.
They did a really good job with the remediation. I'm really pleased.
Completed the job, but the care and service getting there need lots of work.
Professional and prompt - clearly explained the issues and procedures
I found them very helpful to work with.
I was not happy at all with the way Rytech Restoration did their business, or the way that the finished product turned out.
The whole dryout process took too long and cost me too much money in increased electrical costs. My bill doubled the month it took them to dryout my house. And none of the people checking the process daily seemed to do it the same. The damaged caused by the demo required both bathrooms to be completely tore down and I’m still not back in my house. The kids and I are still sleeping in a hotel room 4 going on 5 months now.
Pieces of my cabinet are missing, tile pieces were busted, oil spill on my property still not resolved, and etc.
Very clear with explanations. Answered all our stupid questions. Kept affected areas clean.
I was given an estimate of $10,000, and two days for the work to be completed. When all was set and done, they changed the bill to $22,000, and said that they needed seven days to complete the work. I checked every night when I got off of work, and I know on one of the days they did no work, and another of the days all they did was sweep the condo and wipe down my sinks. My insurance company only agreed to pay the $22,000 so that they would not be sued. The unfortunate part is I will not be able to finish repairing the fire damage because of this ridiculous amount of money that Ryte is asking my insurance company for.
Everyone was very friendly at Rytech, and took their time to find out what was causing the leak and to find a solution to the problem.