Very professional company
They were great, superfast, very thorough, and customer-focused.
They were very friendly and very thorough. My mom had heart surgery that day. They worked with my neighbors, which was awesome. They are really flexible. The only thing they missed is her dresser, but we ended up replacing it. They were willing to work with our neighbor to get in the house. That was great, since I couldn't be at the house while they were drying it out.
The customer service representative was very willing to work with us to accomplish the work needed.
Dylan stood out to me. He kept in touch and did a great job. He did exactly what he said he was going to do and was very easy to work with.
I was extremely satisfied and surprised at how quickly Rytech of First Coast was able to be at the house after a flood. The support and the information given exceeded my expectations of what the company was able to offer. I was super duper pleased and grateful.
The Rytech of Dallas representatives are very trustworthy individuals. They are very prompt on the windows they give for when they are showing up, what they are doing, and what they've completed when done. I do not just let people into my home, and I had no issues or concerns whatsoever when I was not home.
Rytech Restoration of Central Florida was good.
Did their job as insurance instructed.
Rytech of The Tri-County went above and beyond the call of duty, especially for a late Saturday night.
Rytech of Baltimore did a great job. However, they need to stay professional at all times. The last incident, I had an issue with them not getting back with me. Also, the profanity that was used in my home by the sales representative in my home was not ok.
This is for Rytech of Miami-Dade. They were very unorganized, and because of that, Rytech of The Tri-County missed mold and had to return and set up again to remediate. The job took longer, and in the process of doing this job, there was additional damage done to my home. I ended up being charged more because I would not pay them. It was very challenging. I would rate them one star, but they eventually did cover the additional damages caused. It was only because I was persistent and was able to hold back money from them. It was overall a very poor experience.
The best!!! I can't not brag enough about the service and professionalism that these guys bring. 10 🌟 is truly what they deserve.
I have never dealt with a restoration company so I don’t know what the standards are. Rytech did a very good job and I was satisfied. If an issue came up, I called right away and it was resolved.
Take better care to prevent spread of dust
Completed project on time and as advised.
Friendly and helpful personnel.
Job well done!
I appreciated the customer service and the tech answering my questions and also educating me on some things I did not know.
Rytech did a terrible job. They did not complete the job they were supposed to do.
Rafael snd the whole crew were clearly well trained to do what they needed to do; they were all courteous, efficient respectful and patient w/my questions.
Quick to respond, fast turn around, and attentive to customer needs. Highly recommended company!
Very professional and knowledgeable in what is needed to do the job.
The team was easy to work with.
Professional, friendly, on time
Your employees were not very good at telling us when they were or were NOT coming. We would have appreciated being kept better informed. They should have called us that they were not coming when they said rather than our staying home to let them in and then not showing up!
they were very detail with their work