I contacted my insurance company about water damage in my kitchen on May 8, 2024. They sent Rytech which was a bad call. Joseph from Rytech called me and said he would tear into the wall to assess damage which he did not do.
A mold tech came a few days later and took samples.
I called Joseph several times and he did return my call once.
I never heard from him until 30 days later when he called about doing cleanup and tearout. I assuredly did not need help 30 days later.
Poor service and the insurance company should partner with a better company. They sent a bill for $2100.00 which was exorbitant for VERY LITTLE WORK AND POOR SERVICE.

Rytech employees are courteous, respectful, and patiently answered my many questions.

It was a good group of guys, but the work was poor. Another mitigation company had to come out and do what they didn't get.

Everything was good.

They were very professional. They went above and beyond the call of duty. They communicated very well.

The young men were friendly, professional, knew what they were doing, and I absolutely loved them! The owner came out, and he was friendly, nice, and professional. It was a good experience. They came in and got the job done, so I am very pleased with them!

The filter on the air scrubber was completely clogged. After letting the technicians know when they returned the 2nd day, they removed the unit. Then said the unit had done it's job and insurance would only pay for one day.

Professional, great personality and caring. Takes everything into consideration but stays in budget.

Incredibly diffi

They came fast and did what they had to do. They did it very efficiently.

They came out and dealt with me very quickly.

The insurance company sent Rytech.

I have gotten very good service. I think it's a good company and I am happy with what's going on.

When we called they were able to come in a timely manner.

Rytech Restoration of Austin worked well.

Does not communicate well about total process, workers left equipment in the property for 2 extra days before returning to get it once completed.

Things just don't always add up with y'all. You don't show up when you say you are going to. I love your your technician, but I'm not happy.

The Rytech service representative did not listen to me. I feel it is because I was a woman that he didn't listen to me.

I am likely to recommend Rytech to a friend because they are very professional.

The process took longer than I anticipated.

Akim did a great job.! I was very pleased with your service.

Highly recommend Rytech, extremely professional.

I am likely to recommend Rytech of the Upstate to a friend because they were prompt and consistent.

If you plan on going with Rytech, be sure to use their Chicago, IL office. Steer clear from the Northwest Indiana office; they are unprofessional, provided misguiding information, and have absolutely no consistency when it comes to their work staff.

They were fast and very friendly!