Mistakes were made and when I called them out on it, they became very defensive and then stopped working with me completely.It wasn't until I had to fight and threaten to make a claim against their insurance that they finally were able to listen to me.It took two months to resolve my issues. They made promises they couldn't keep. The kept telling me that requests were made that weren't. It was a horrible experience from starts to finish. They ruined my living room floor which was apparently not part of the initial process and then kept talking to me in a condescending matter on why they did what they did but then disappeared for about 2 months.

Evaluation for my project left many damaged spots untouched. They failed to correct or mark water spots that needed to be fixed throughout my home.

They did a good job, but were not dependable in terms of keeping appointments.

Helpful, professional, and they did great work

I would recommend them to a friend because they are very quick, efficient, and kept great communication.

Proper protocol was not followed

Prompt and efficient

Quite knowledgeable, professional and respectful, timely, courteous, and helpful.

Rytech Texas Gulf Coast was easy to work with. They always answer the phone, and they are very accommodating.

Rytech people missed major water inside the walls and floors, including half an inch in an electrical fixture. A second remediation company was needed to fix it.

Great work and on time

Everyone I dealt with was responsive and professional. They went above and beyond to help with issues related to multiple insurance companies being involved and helped me understand the mysteries of the insurance process.

I would not recommend as I do not feel there was good communication, I did not know what to expect with the process, the crew was delayed in assisting with removing soaking wet carpet that became musty and moldy.

They did a good job of communicating through the entire process and the end result looks clean and neat.

Great service. Rytech is friendly and very informative. I would definitely recommend them and use them again.

Rytech needs to have better communication with the customer.

They were very professional, explained the process they were using, and the next steps that were needed to complete the work. Also, when some of the fans stopped working due to flipping a breaker over the weekend, Rene came and solved the issue. He got all of them running again.

Very professional.

They were very informative and kept in touch more than my insurance company was. I was finding out from them before my insurance company.

Fast, Friendly and very efficient. The were great to work with.

Everyone was very courteous and professional! They answered all questions and did so in a timely manner!

Excellent customer service

Prompt initial response. Very professional, friendly and accommodating. Willing to take the time to listen and explain the whole process thoroughly. Excellent experience from beginning to end.

I liked the timeline in scheduling me and the professionalism of the staff. The work that was done was satisfactory; however, when I informed staff that not enough of the wall had been removed I was referred back to my insurance company which resulted in a significant delay. Not sure who is responsible for the delay.

Polite workers