I have already referred Russell to a friend who is purchasing a new home...that was how great it was. The entire experience was better than I had hoped. We were given specifics about timeline and who would be working on our house and when. They were respectful of our time and made accommodations when was necessary. LaRae was a dream to work with and listened to what we wanted. She and Caitlin worked with us to get all the things we specifically wanted. Jason was easy to work with and was prompt with responses to any questions we had. We have gotten so many compliments about our kitchen and could not be happier!

We are happy with the attention to detail, thoughtfulness, craftsmanship, and respect we were shown by Russell Room Remodelers and their contractors.

Russell Remodeling was timely and accommodating.

Overall we were very pleased with everyone in the process from beginning to end. The high quality of work and expertise of all employees and sub-contractors alike were apparent throughout. We would certainly recommend Russell remodelers to others and plan to use them again in the future for any remodeling needs.

Value

Value - The final product is way above "fair value", it is superior to our wildest expectations.

Recognized Excellence

Recognized Excellence - It would be unfair to single out anyone - they were a complete TEAM.

Our experience with Russell exceeded our expectations at every step. Every member of their team was a pleasure to work with, and they over-delivered on every promise. The communication before and throughout our project was excellent. We will hire Russell back for any future projects we may have, and highly recommend this team to anyone who is considering a home improvement of any size.

The Russell design team had suggestions for our unique space that no other contractor thought of. Very impressive!

Communication

Communication - Communication exceeded expectations.

Recognized Excellence

Recognized Excellence - Darin is the best! His work is impeccable, he is so accommodating and helpful. Jason also was so easy to work with, helpful and does an outstanding job of organizing, communicating and keeping us thoroughly informed throughout the process, while making sure we were satisfied with every step of the process.

Top quality workmanship and workers. Each a craftsman in their own area, from demo to finishing.

We are so pleased with the work Russell did on our bathrooms and entryway. We finally have the rooms we’ve dreamed of and the process was fast and professional.

The work was done on schedule and as approved in budget. Some changes were allowed as the project progressed in which they accomodated very well. The subs they know and hire are top notch. All were very polite, clean and showed excellent crafsmanship. This was a major project for my wife and I and are very pleased on how it turned out.

The team at Russell Room Remodelers did a great job understanding my needs and coming up with solutions to some challenging problems, including recommendations for improvement that I hadn't thought of earlier. In addition, they delivered on the original timeline for completion as well. Overall project management was excellent considering all of the complexities involved in my project.

Job well done, would use again for future renovation work.

This is a great team of people who really cared for us and our project from beginning to end. Exceptional. Fun and enjoyable to work with!

The Russell team were very professional, friendly, responsive, timely and did an excellent job in remodeling our kitchen.

I have already

This company was great to work with. The owner, Jeff, was always willing to please and very flexible. The project manager did whatever he could to please us and deal with any issues. I have dealt with lots of remodeling companies and Russell Room has been the easiest and best to work with. Everyone worked very hard to keep us satisfied and ended up with great results in the end.

Start to finish totally satisfied! Workmanship was amazing. True artists of the trade. This was not our first remodel but first with Russell Room Remodelers. The company will be the only one we call in the future for any remodel needs!

Russell Room Remodelers were professional, friendly, and helpful.

Areas Of Satisfaction

Areas Of Satisfaction - They were great to discuss options with and work out issues with.

Areas For Improvement

Areas For Improvement - We were completely satisfied with the work done by Russell Room Remodelers. Other than waiting for a couple of kitchen cabinet doors to be remade due to an error on the part of the manufacturer all work was completed on schedule.

Areas Of Satisfaction

Areas Of Satisfaction - They work with professional and competent contractors. During the time a wall was being removed and cabinet doors were painted they made sure the rest of our house was completely protected and cleaned the work area at the end of each day.

Areas Of Satisfaction

Areas Of Satisfaction - The project manager was considerate and organized. When there was an issue the project manager made sure it was remedied.

Areas Of Satisfaction

Areas Of Satisfaction - Very receptive to budget and willingness to allow us to do some pieces (demo, provide own vanity, etc)

Additional Comments

Additional Comments - Special thanks for assistance in getting matching cabinet door pulls and knobs for my DIY project!

Jeff (Russell), Jason and Ed (Project Managers) worked with us to improve upon and complete our original design vision. They allowed us flexibility for design refinement as the projects progressed. Each worker is a true craftsman and Russell Room Remodelers delivered a renovation that exceeded our expectations. It was a pleasure to have all of them in our home and we are proud to call them friends.

Construction Quality

Construction Quality - Our kitchen is beautiful and done in first-class manner!

The work was excellent! Great personable staff and very easy to work with! We are very happy with the finished product.