About this company
Russell Room Remodelers
Russell Room Remodelers was started by Bill Brinkman in 1989 as "Bill Brinkman Home Improvements." Bill had a business degree, a passion for construction, and experience in home building. His desire was to build a solid, reputable, remodeling business. Show more
Russell Room Remodelers was started by Bill Brinkman in 1989 as "Bill Brinkman Home Improvements." Bill had a business degree, a passion for construction, and experience in home building. His desire was to build a solid, reputable, remodeling business.
Jeff had just finished college in 1990 and was in need of a job. Jeff was Bill's first employee, and they worked so well together that the next year they reorganized as Brinkman Russell. They continued to work together for 16 years building a strong remodeling company with an excellent reputation. In 2006, Bill moved on to other opportunities, selling his share of the business to Jeff, and they remain friends to this day.
After 25 years as Brinkman Russell, it was time to remodel our name - With Jeff as a sole owner and a focus on kitchens, bathrooms, and lower levels, we changed our name to Russell Room Remodelers. Our staff, process, and commitment to integrity, quality work, and customer service remain the same, and our name clearly states what we do. Hide
Types of work
GuildQuality surveys
Badges
Photos 90
Customer satisfaction
Of 67 customers surveyed, 48 respondedReviews 40
Of 48 respondents, 40 left a reviewRecent reviews
Fern N.
This company was great to work with. The owner, Jeff, was always willing to please and very flexible. The project manager did whatever he could to please us and deal with any issues. I have dealt with lots of remodeling companies and Russell Room has been the easiest and best to work with. Everyone worked very hard to keep us satisfied and ended up with great results in the end.
Mike E.
Start to finish totally satisfied! Workmanship was amazing. True artists of the trade. This was not our first remodel but first with Russell Room Remodelers. The company will be the only one we call in the future for any remodel needs!
Response
Michael S.
David D.
Additional comments
Areas For Improvement
Areas For Improvement - We were completely satisfied with the work done by Russell Room Remodelers. Other than waiting for a couple of kitchen cabinet doors to be remade due to an error on the part of the manufacturer all work was completed on schedule.
Areas Of Satisfaction
Areas Of Satisfaction - They work with professional and competent contractors. During the time a wall was being removed and cabinet doors were painted they made sure the rest of our house was completely protected and cleaned the work area at the end of each day.
Justin H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The project manager was considerate and organized. When there was an issue the project manager made sure it was remedied.
Customer in Woodbury, MN
Customer in Roseville, MN
Steven O.
Jeff (Russell), Jason and Ed (Project Managers) worked with us to improve upon and complete our original design vision. They allowed us flexibility for design refinement as the projects progressed. Each worker is a true craftsman and Russell Room Remodelers delivered a renovation that exceeded our expectations. It was a pleasure to have all of them in our home and we are proud to call them friends.
Gene A.
Additional comments
Construction Quality
Construction Quality - Our kitchen is beautiful and done in first-class manner!
Ron D.
The work was excellent! Great personable staff and very easy to work with! We are very happy with the finished product.
Doris W.
The men from Russell Room Remodelers were very nice but my biggest complaint was their subcontractors. I wish I had more information from the plumbing supplier and decorating place where I got the flooring, countertops, and shower stall because I would have made different choices. They seemed to only give me a few options so I didn't feel like I had the things to choose from that I thought I would going into this project.
Steve H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied that for 1, we were trying to work with someone else. We had Russell Room Remodelers before in the early 2000s. We went back to them and they fit us in in between jobs. Our job was smaller and they accomodated us very well.
Steve M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Our project manager Jesse was awesome, friendly and knowledgeable
Linda W.
I highly recommend Russell a Room Remodelers. The staff is wonderful and very accommodating. They are down to earth and professional. Customer satisfaction is their priority. My home is beautiful thanks to them.
Additional comments
Additional Comments
Additional Comments - I highly recommend them for any job, big or small. You will enjoy working with them. You are welcome to see my new home to see the the great work they do. You will be happy you chose Russell Room Remodelers!
Eric I.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with Mike Pattison, our project manager. He was excellent at following through, communicating, and working with us.
Chris C.
Really happy with BR - we've used them twice, and both times, everything was managed professionally. Jeff kept us informed at every stage, and was very responsive to any questions or issues we had. His crew and all the subcontractors were professional and friendly, and earned our trust. Can't speak highly enough of BR!
Jay D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The owner and project manager were very nice, attentive, and easy to work with! The tiler did a fantastic job! Overall we are very happy with the remodeling of our master bathroom, half bath and kitchen!
Ed C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Jeff is great to work with. Any issues that came up were taken care of quickly and reasonably. Enjoy the focus on quality and customer service.
Jane H.
Brinkmann Russell has a great staff and crew. The subcontractors are very professional and very friendly. They are very conscientious with budgets, plans and keeping the workspace clean. They are very helpful and are conscientious of your needs during the time of construction. I highly recommend them.
Jim B.
Additional comments
Additional Comments
Additional Comments - One of the best service providers we have ever had. We recommend them without reservation.
Gary B.
We completed a master bath remodel with Brinkman Russell. Everyone I worked with expressed integrity and the highest quality of workmanship. The project was delayed a week due to family commitments (of the workers), but I'd rather have someone committed to family than someone who disregards the importance of family. We love the remodel and would highly recommend Brinkman Russell.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The quality of workmanship was outstanding. The integrity of the company, it's employees and contractors, is a rarity these days. Each individual was a joy to work with.
GuildQuality
Customer feedback report
