The salesman was professional. He did what he said he was going to do. I am happy with what they did for me.
They were professional, well organized and cleaned everything up nothing was left behind.
Roofsmith Restoration (specifically Jordan King) worked closely with my insurance company so that I didn't have to, which was not only professional, but very convenient. They worked quickly and the job was done with high quality.
They went above and beyond to fix and address an issue that was found.
Their perseverance with the insurance company has paid off.
Roofsmith Restoration did a fantastic job.
The crew that came did a great job and they worked nonstop until the job was done. The salesman that came here was very professional and was helpful and very kind. We really liked him!
Roofsmith Restoration did an outstanding job. Extremely professional. We are so happy with the quality of the work they performed. Very hardworking crew and did an amazing job with clean up. Our new roof and gutters look beautiful. I would highly recommend!
Yes I would recommend Roofsmith Restoration to any of my friends!
Eli was very professional, knowledgeable, and accommodating. I would recommend him highly to anyone.
The entire experience was very smooth and efficient and the sales team was very knowledgeable and made me feel very comfortable in my decision to use Roofsmith Restoration to replace the entirety of my roof. The finished product is beautiful! I would highly recommend RR and have already passed their info on to several friends and family!
I am happy about the quality of the job and the way the roof looks. I am not happy with the lack of communication and lack of organization on the part of Roofsmith Restoration.
Joe was awesome!
Roofsmith Restoration did a nice job on the roof however it was a little bit difficult working with the insurance company.
I had a positive experience upfront, but it quickly went sideways after the install. Not sure I'd work with them again.
The salesman was very impressive. He came out and initiated the job.
They did a fantastic job and cleaned up after their work. They will be recommended to everyone i know.
Joe and the team at Roofsmith Restoration were great to work with! They were professional and very knowledgeable throughout the whole process, and handled the claim with my insurance company for us! It was such an easy process. We actually decided to sell our house shortly after completion of the new roof and it added so much value to the house, plus we received well over asking! Thank you all!
Great People, Great Work and Craftmanship !
They provided an outstanding service.
When we contemplated replacing our 30-year-old roof, we got four quotes for the project. The quote from Roofsmith Restoration was not the lowest but also not the highest of the four. Our project manager, Lochlen, pointed out the differences in the quality of materials, the coverage by our insurance company because of a recent windstorm, and the advantages of working with Roofsmith Restoration. He was extremely helpful throughout the process, working closely with our insurer and their inspectors. He was very responsive to our questions and worked closely with us as we finalized plans for the roof removal and restoration process. Once we had determined to use Roofsmith for the project, their staff kept us informed of the timeframe so that we could prepare properly for the installation of the new roof and skylights. Everyone at the company was very friendly and helpful. Provision of the dumpster, materials, and the roofing crew was very efficient and professional. The roofing crew was efficient and friendly, and they completed the removal and installation all in one day, returning the next day only to complete the cleanup which was also excellent. Lochlen checked in during the entire process and answered any questions that we had. He also facilitated the trim crew who completed the inside trimming of the skylights which were installed. We were very pleased with all of the Roofsmith team, especially with Lochlen who made the entire process a pleasant experience. We would highly recommend Roofsmith Restoration for your roofing project.
They were professional, very easy to work with and just provided great servie. I felt taken care od as a cuatom and roof was done excell
Roofsmith Restoration was very timely. The sales representative got back to us and was available. They were timely in their responses and getting back with us about our questions.
I would recommend them to anyone.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roofsmith Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys