I got four quotes for my roof replacement project. Roofsmith was not the cheapest of the quotes but not the most expensive. This company is a local company with a good reputation. From start to finish everyone that I spoke with was friendly, knowledgeable and professional. Andrew was my project manager and the one of the reasons why we selected Roofsmith for our project. He was very responsive and friendly throughout the entire process. He showed up to every meeting on time and did exactly what he said he would do. Once we signed the contract, the company continued with same professional and friendly approach. Roofsmith called every Friday with an update on where we were on the list to have our roof replaced. This was nice because we weren’t left wondering when they would show up. Once we got to the top of the list they called with an appointment for material drop off and start of project. Both things were done on schedule. Overall, I am pleased with the work that was done. My roof looks great. The job was completed within the estimated window. The team of people at Roofsmith are great people. I would highly recommend.

If I could give them six stars, I would!

We were very satisfied with the service that was provided to us!

Areas Of Satisfaction

Areas Of Satisfaction - Nice roof

Recognized Excellence

Recognized Excellence - Rebecca Koester

Tom from Roofsmith Restoration was able to help me solve a roof issue I never thought I’d be able to afford. I went from it raining throughout the inside of my house to having an amazing new roof this summer because of Roofsmith Resotration’s help and expertise. Tom was very up front and honest throughout the process, and I am very happy with their work. I would highly recommend them to anyone needing roof repair!

Areas Of Satisfaction

Areas Of Satisfaction - Tom worked with me and was very candid and honest about the process and contract as well as what work he would recommend me choosing to do and what to pass on. I really appreciated his help and honesty and couldn’t have gotten a new roof without him.

Recognized Excellence

Recognized Excellence - Tom, of course! He was awesome. Everybody I met throughout the process was really great but he was my initial point of contact and I don’t know everybody else’s names.

Additional Comments

Additional Comments - Thank you for all your hard work. The workers were crazy efficient and my new roof is great! No more raining inside!

Roofsmith Restoration was very easy to work with and the end result was phenomenal.

Areas Of Satisfaction

Areas Of Satisfaction - Erik Carpenter was extremely helpful in navigated the insurance claim and getting the work completed. He was very open and honest about the process, what we would/could be entitled to, and what the end result would be.

Recognized Excellence

Recognized Excellence - Erik Carpenter and Solomon

Areas Of Satisfaction

Areas Of Satisfaction - Our project manager was top notch. She worked diligently to go beyond expectations.

Recognized Excellence

Recognized Excellence - Rebecca “Rebby” Koester

The quoted price was very fair, the work schedule was on time, the quality of work was great, the cleanup was super.

Areas For Improvement

Areas For Improvement - No complaints

Areas Of Satisfaction

Areas Of Satisfaction - See # 13.

Recognized Excellence

Recognized Excellence - Tom E

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their communication and their knowledge.

Recognized Excellence

Recognized Excellence - I would like to recognize Nate, that guy was awesome.

My salesperson was very professional and extremely helpful. He went above and beyond.

Areas Of Satisfaction

Areas Of Satisfaction - They talked to me when they got here and the job was well done.

Recognized Excellence

Recognized Excellence - My project manager talked to me right away.

Great company to work with!

We were happy with the project from quote to completion. Their industry knowledge was invaluable.

Recognized Excellence

Recognized Excellence - Tom Eames coordinated our project from beginning to end. We can't recommend him too highly, and would happily do another project with him.

Areas Of Satisfaction

Areas Of Satisfaction - Everything

Recognized Excellence

Recognized Excellence - The entire work crew and Drew Stein

Areas Of Satisfaction

Areas Of Satisfaction - Nate Shaffer was extremely helpful, polite, and knowledgeable

Recognized Excellence

Recognized Excellence - Nate Shaffer

Roofsmith Restoration worked with my insurance company to get my claim handled. Their estimate was very reasonable and they stayed on budget with no surprises. The crew was prompt and they worked very hard. They cleaned up after the work was completed and did a very good job. Nate communicated with me throughout the process and followed up with me after the work was completed. I highly recommend Roofsmith Restoration.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, quality of work and materials used, crew worked very hard

Recognized Excellence

Recognized Excellence - Nate was really helpful He presented a reasonable estimate, he worked with my insurance company to get my claim handled, he communicated with me throughout the process and followed up with me once the work was completed.

Quality Of Workmanship

Quality Of Workmanship - So far this is the rating I would give; however, to be fair it's only been several months since the completion of the job.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship after my install was complete.

Current Referrals

Current Referrals - I have already recommended Roofsmith.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. I was satisfied with the installation.

Recognized Excellence

Recognized Excellence - The installers and Nate, the project manager, was really good.

Areas Of Satisfaction

Areas Of Satisfaction - When replacement crew threw gutter guards in dumpster Roofsmith Restoration made it right by installing new gutter guards professionally at no extra cost to me and with no hassle.Not at

Recognized Excellence

Recognized Excellence - It was a pleasure dealing with Anthony Damschroder through this project. Also Lindy was very helpful and professional. Finally the work crew that finished the job. They were professional and hard working.

Areas Of Satisfaction

Areas Of Satisfaction - Roof looks good and was done well. Crew was very friendly.

Current Referrals

Current Referrals - I've given my neighbors Andrew's card. They've expressed interest in getting their roof replaced.

Best in business!

Areas Of Satisfaction

Areas Of Satisfaction - Communication, timeliness, follow up.

Recognized Excellence

Recognized Excellence - Cory Farcas- very professional & kind.

Clean & Safe

Clean & Safe - There were a couple of small minor things like some nails and stuff being left. They came in with a magnet to pick the nails up.

Schedule

Schedule - The first crew was delayed and we had some problems getting them on site but the second crew came in and did a great job.

Areas For Improvement

Areas For Improvement - There was a little bit of a mix up with the scheduling of the first crew and getting them on site but they were very good about addressing the issue.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the initial visit, installation crew, the construction and the office staff with the followup. Overall I was satisfied with everything.

Current Referrals

Current Referrals - I might need some gutter work in the future.

Recognized Excellence

Recognized Excellence - I would like to recognize Joe and the crew for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The roof is happier now.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the sales team and the installation crew!

Recognized Excellence

Recognized Excellence - I would like to recognize Michael, the salesman, for his exceptional service!