They are a great company.
Friendly and thorough thorough every step of the process.
Overall, I found Roof X Inc to be a first-class operation and responsive to my questions.
Best team ever! They did exactly what they promised! In a timely manner!
It was a fantastic service. They are very professional, and they were just amazing.
Very professional. Adam Pitts took care of my house from the beginning to the end.
Multiple representatives told us different answers to the same question, representative was caught lying in a text message and became unprofessional when he was questioned. They also didn’t respond to email.
I am happy with everything they did and the outcome of the project.
RoofX did an amazing job on our roof which was damaged during the hurricane. John's guidance was invaluable in helping us navigate the insurance process. Once we were prepared to replace, he helped us talk through and understand our options as we chose what works best for our home. They were able to install in 1 day, ensuring that we were secure from weather moving in, cleaning up the property beautifully. The entire process from insurance claim to color and material choices to install to inspection was smooth and clearly communicated. I appreciated their transparency, expertise, customer service, and warranty to stand behind their work. I highly recommend RoofX.
I would recommend
They did a good job. I already recommended Roof X and Roof X was awarded the job
Roof X is efficient. They came and did the job, were professional, and completed the job at a fast pace; they completed it quickly. When I came home at 4 PM, they were finished. I loved that!
They were fast and worked very efficiently
Roof X Inc was great. They got me in quick and got it all taken care of really quickly.
I would especially recommend John, my salesman.
They provide great service and workmanship.
I have already recommended them.
The city has come out to inspect the roof and everything is good.
I am giving 5 stars with the hope that the extended delays and lack of communication on our project were due to the high demand for roofing.
They did quality work, and the clean-up was excellent. They took care of the property very well.
They did a nice job.
They did an excellent job!
Great job! My roof looks great and they did not leave any mess. Everything was done on time and I will highly recommend this company
Brent from Roof X was amazing.
I will recommend the company.
1) They started the roof when it was raining,and it rained again after the peel&stick was on. I understand: possible seal failure,mold,etc..if it gets wet
2)Roof Ridge Vent: I was told they would use a power saw to cut a thin opening. They were using a hatchet on the left end.
3) I have dips where there were no dips before.
4) The guy was applying the ridge vent tiles. Another worker went up behind him,and picked up the stack of tiles throwing thrm in the dumpster. He started
yelling at the guy. The guy answered,and pointed to the dumpster. He yelled at him and pointed at the dumpster. The guy went to the edge of the roof, and jumped off of the roof into the dumpster looking for the shingles. Couldn't find them. The guy cut vent shingles with a razor knife on
the roof.
5)When the inspector came he wouldn't sign off because the shingles were not laying flat. So the guy that was there to get me to sign off got up there pushing them down with his foot.
6) They were working on a spot by the back corner of the patio. They asked me if I have a leak in the room right here? I told him no. He said,"You have to have a leak! This water is brown". I went inside to look. I have a brown spot in that corner on the ceiling that wasn't there that morning!
7) I was out there looking at that area. It didn't look right. They pushed the soffit down to where it was laying on the roof.There was a piece of wood under it before covered in alumunium(that was gone)and the other piece adjoining it was covered with alumlunium was all crumpled up.They straightened it up to cover the space.Anything could crawl into the attic space.It would have been better if they would have told me. When I called to tell him about it he said he could send them back to fix it. I asked if they knew how to fix it,why didn't they? He told me we have different people that do different things. I called a few people,but they were busy with storm prep.
8)I am fixing to call K L Smith Roofing to see if he can help me with that corner.⁰
Everything was on time.
Very efficient, from sales walk to final sign off
I did at the bottom of page. I am totally disappointed. The last day of the job a young man that couldn’t speak English, stopped what he was doing on my roof, & started helping a roofx woman,for 3 hours that was late, fix her truck that died at the bottom of my driveway.
I was told previously that the Owner would come & fix the leaks.
He did not, I still have leaks. He never even came
I think Graham had excellent service and he were very responsive.
We recommended them, and they were supposed to show up today, and they did not show up. The owner is terrible about communication. Not showing up after recommending them to a relative, I will not recommend them again.
They were easy to work with. They got it done in a timely manner.
I would not recommend Roof X. The communication was almost non-existent. I came home one night (after 8pm), and surprise there were people on my roof tearing up and replacing shingles. There was trash left in the yard - bottles, shingle debris, and nails. Speaking of, multiple nails were located in the driveway. If a thorough magnetic sweep had been done, this should not have been the case as nothing was hindering the magnet from picking up the nails on a hard clear surface. Workers had to come back out multiple times to address problem areas because the job was so sloppy. I will say that there was effort on the back end to make things right, but the whole experience left a lot to be desired.
Dan took care of the job.
I would recommend this company for any roofing project. I was fortunate to only need a small repair at this time, but when this roof needs to be replaced this is definitely the company I am going to call. I have already recommended this company to a friend for their roofing needs.
Roof X Inc was professional, said what they were going to do, and did what they said, and I am happy with there service. I would recommend Roof X Inc to anyone because of the great job they completed for me.
Great Job!
100% will recommend to everyone needing a roof . Quality products and top service!
From John to the workers they all get 4 plus starts
I really liked the entire process. They came out and assessed the damage, informed me of what was wrong, then sent it to the insurance company. I liked how I was treated as a customer from the beginning to the end of my project.
Great experience and they stuck by their word throughout the entire process from start to finish.
totaly awesome from our salesman todd to the crew i thank all of u. when they was done they did an excellent cleanup. i recommend roof x to anyone
Excellent workers!
They were all extremely nice and got the work done quickly at a good price!
I am likely to recommend Roof X to a friend because they did a good job and the salesman was very nice.
I work in the remodeling industry and have used Roof X Inc. multiple times. They have done a great job.
I was very happy with the job that Roof X did. Every team member that I spoke with were extremely pleasant, helpful and responsive throughout the process. My room was completed in one day. Even after the roof was completed and I had additional questions, the team members answered all of them. I highly recommend.
They did a wonderful job with installation of our new roof. Work was done efficiently and effectively over the course of a week. We are happy with the results.
John and his company were very courteous, on time and completed the work in record time! They worked with my insurance company and were very patient while waiting for it to process. I cannot thank them enough for making this seemingly tedious task of getting a roof replaced into something so easy and the work was flawless. THANK YOU ALL!
RoofX is amazing, was very courteous, punctual, and provided a quality experience.