They were the most professsional, helpful, and considerate people I have ever worked with.
I was happy with everything with the exception of the plumber.
I thought they took advantage of me because I am old and by myself. There was no one to represent me.
Rondell Restoration has set up everything very professionally. Their workmanship was good.
Great service. Very professional and respectful.
Honest, by the book, and focused on making things right. Certain aspects took quite awhile, but the work was no doubt quality.
Rondell Restoration went above and beyond the call of duty to assure our satisfaction. They were involved in every detail, from choosing products, to logistics in the rehabilitation process. They were fantastic, and I couldn't think of doing another job with anyone else.
The team was top notch. They were quick, clean and professional with all of the work.
I am very, very happy with Rondell Restoration's service.
Very satisfied with all the people in Rondel Restoration, professional and knowledgeable Thank you for all your good work
I really enjoyed working with Bob who was our project manager.
I appreciate the work they did. The company explained the process thoroughly and they would even work on weekends.
They were very professional. They were very friendly, and they did exactly what they said they would do.
They were very professional. We were extremely satisfied with their attention and timeframe. The extras that they did in our house showed they were treating us like people and not a number/job. They went above and beyond in their workmanship and were very personable. They just treated us very kindly. Leo was the representative we dealt most of the time and he was superb!
Our claim event was so unique---we were in shock. Rondell even had a "counselor" type who made the first contact and it really helped us understand how it all worked. We were so glad to have our own Allstate home owners insurance handle it instead of the liable person's auto insurance try to work it out.
Bob called when he was going to be there. He let us know when he was going to be there. He was not pushy. I can not say enough good things about him. In fact, I hated cutting ties with him at the end when the project was over.
I would not recommend them.
I will recommend Rondell Restoration to anyone whom may have water damage in their homes
It was a pleasure to work with this company. I would call them again if I needed this type of service. Very professional, friendly and willing to get things done to my satisfaction.
They were not responsive to us, it took a long time. The crew was good but in the end, I decided to do a few things on my own, I didn't even want to continue to deal with them.
Bob, Izzy and team were great throughout a long and arduous process of rebuilding our home after a water leak. They helped us to navigate the process with our insurance company, were professional, and did a fantastic job with the workmanship. We love our new kitchen and floors!
They were very patient in working around the tenants' schedule to provide the reconstruction.
They were very professional.
Very nice! The workers were very nice and cooperative. There was one thing: one of the painters, the one that did my ceiling, he didn't ask me about the color, he just did it whatever color he wanted. They put a varnish on my ceiling in my roof, but it was not quite the color I wanted. There is natural wood up there. I just said to leave it the way it was. That was my only objection.
Working with Rondell Restoration regarding my insurance claim related to a flooded cellar was like hitting the "EASY" button! I basically had to do nothing and everything was handled efficiently and professionally. What could have been a very stressful incident was completely stress-free!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rondell Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys