They were the most professsional, helpful, and considerate people I have ever worked with.
I was happy with everything with the exception of the plumber.
I thought they took advantage of me because I am old and by myself. There was no one to represent me.
Rondell Restoration has set up everything very professionally. Their workmanship was good.
Great service. Very professional and respectful.
Honest, by the book, and focused on making things right. Certain aspects took quite awhile, but the work was no doubt quality.
Rondell Restoration went above and beyond the call of duty to assure our satisfaction. They were involved in every detail, from choosing products, to logistics in the rehabilitation process. They were fantastic, and I couldn't think of doing another job with anyone else.
The team was top notch. They were quick, clean and professional with all of the work.
I am very, very happy with Rondell Restoration's service.
Very satisfied with all the people in Rondel Restoration, professional and knowledgeable Thank you for all your good work
I really enjoyed working with Bob who was our project manager.
I appreciate the work they did. The company explained the process thoroughly and they would even work on weekends.
They were very professional. They were very friendly, and they did exactly what they said they would do.
They were very professional. We were extremely satisfied with their attention and timeframe. The extras that they did in our house showed they were treating us like people and not a number/job. They went above and beyond in their workmanship and were very personable. They just treated us very kindly. Leo was the representative we dealt most of the time and he was superb!
Our claim event was so unique---we were in shock. Rondell even had a "counselor" type who made the first contact and it really helped us understand how it all worked. We were so glad to have our own Allstate home owners insurance handle it instead of the liable person's auto insurance try to work it out.
Bob called when he was going to be there. He let us know when he was going to be there. He was not pushy. I can not say enough good things about him. In fact, I hated cutting ties with him at the end when the project was over.
I would not recommend them.
I will recommend Rondell Restoration to anyone whom may have water damage in their homes
It was a pleasure to work with this company. I would call them again if I needed this type of service. Very professional, friendly and willing to get things done to my satisfaction.
They were not responsive to us, it took a long time. The crew was good but in the end, I decided to do a few things on my own, I didn't even want to continue to deal with them.
Bob, Izzy and team were great throughout a long and arduous process of rebuilding our home after a water leak. They helped us to navigate the process with our insurance company, were professional, and did a fantastic job with the workmanship. We love our new kitchen and floors!
They were very patient in working around the tenants' schedule to provide the reconstruction.
They were very professional.
Very nice! The workers were very nice and cooperative. There was one thing: one of the painters, the one that did my ceiling, he didn't ask me about the color, he just did it whatever color he wanted. They put a varnish on my ceiling in my roof, but it was not quite the color I wanted. There is natural wood up there. I just said to leave it the way it was. That was my only objection.
Working with Rondell Restoration regarding my insurance claim related to a flooded cellar was like hitting the "EASY" button! I basically had to do nothing and everything was handled efficiently and professionally. What could have been a very stressful incident was completely stress-free!
They are a great company, they are very professional and they are on time for everything. Everything is excellent. I have never been happy with a contractor like this. They schedule the workers and tell the workers when to be there.
They provided excellent quality and service.
Completely professional. I felt at ease upon having the work crews in my residence. Although we used RonDell Restoration because we suffered water damage, I would absolutely hire them for home upgrades
From day one, we loved working with Bob. He is very professional and on top of the project.
We had a devastating slab leak and Allstate referred Rondell for the restoration. It took just over 5 months to completely renovate and restore our downstairs. Project Mgr. Joe L. did a very thorough job at coordinating all the subcontractors and keeping us appraised of the next step. An unexpected water disaster is upsetting no doubt, but with their help and competent workers we are now living once again in a brand new, fully remodeled home with a beautiful new kitchen and flooring. We are very happy with the work that Rondell did for us!
Overall, Bob was very instrumental in making sure everything went well and on schedule.
Nothing was usuable when they said they were done it was awful, nothing matched and they used used products and couldn't even match the white paint I asked whit on white and they used cappacino really not white on white there guys
On every level, the people that we dealt with at Rondell Restoration were courteous, friendly and professional. We would call them again.
On time and made every commitment. Great job!
I am very pleased with the fine workmanship of every person that came to take care of this water issue. the contractor, Bob, kept our communication open and understood my needs before I would ask for them. The workers were all neat in appearance and work.
They were professional and seemed to please the customer and did a goo job.