A couple of minor issues, but still a 10. Installers were about an hour late. When job was almost complete, and I went to check, they had brought the wrong door. Yet it was quickly rectified the next day.

See responses to 2. Sales Experience.

Better communication and a more timely install. I had to wait 11 weeks

We would recommend Rite Window, Philadelphia

To have a shower with no grout is a dream come true. Not only will it be so easy to clean, it looks very sleek.

I had a hard time finding out when the shower doors would be installed, I was always sent to a phone that was never answered nor was the message answered untill I was contacted by Mary Goosewilcher about 3 weeks after the install couldn't be completed till new shower doors were ordered . I called the office and the sales rep,. and the web site leaving message numerous time with no respoinse, VERY frustrating , they just needed to tell me how long it would be.

Aside from the financial error — where I was triple charged for the down payment on the same day I placed my order — I would like to address a few additional concerns. Upon completion of the installation, I provided a check for the remaining balance. I was not informed that my checking account would also be charged electronically while you retained the physical check.In addition, I noticed several issues with the installation quality:The door handle bars are misaligned.The shelf installed above the grab bar is misaligned. My bathroom door frame was damaged during installation.A floor tile next to the new shower was cracked.

They were on time and polite and did exactly what I needed done in my new walk in shower! I’m very short and all the installation was lower than they usually work with.

yes

Only the price could be improved, but then maybe your finished product would not be as excellent as it is.

Awesome customer service. Installation was excellent and fast. Very professional.

Shower installation went well.. but I was left with shower without the glass doors… I paid total bill, holding back small amount for doors… company has ghosted me.. no one answers phones, no one gets back to you.,
And I have a shower without doors .. and no one cares..

Excellent work

Great sales agent, timely product prep, excellent workforce.

Very professional and knowledgeable explained every thing impressed by there knowledge of the product

Amazing product. Amazing service. Great workmanship

The installers were great and the products are excellent. Only one complaint, great that we got a new toilet but the handle should match the customer fixtures picks for the tub and was on the customer’s existing toilet.

Everything was professionally done

I’m still waiting on someone to fix my house - many broken items.

Service was great. Installers were polite and respectful.

Pricing

Clean up after the mess

The telephone number listed in the local paper which I used to contact you was a local area code (410) making appear to be a local contractor I would be dealing with. You are not a local contractor. This is false advertising.

Mr. Cannon salesman was very informative, friendly and knowledgeable about product. Oscar from Rite window and his crew were amazing. Very efficient answered all my questions and left area clean before they left. Finished in one day with great results.

The sales rep and installation crew