Although we had issues with communication to complete our job to satisfaction, we would recommend Ridgetop to others. The quality of the workmanship was excellent.
I am hoping we can resolve all the leaks we currently have
We were so pleased with the work they did with all new siding and trim on our house that we hired them to replace the siding and trim on our lake house as well. They were great to work with from start to finish. Highly recommend.
I did not feel that I was treated well.
Quality products & workmanship; good attention to detail; flexibility with scheduling
Everything. Did very good work.
The overall experience with Ridge Top has guaranteed that we won’t reach out again for any future projects.
Great service. Jake and Andrew and team were great to work with.
We appreciate the availability, timeliness, and efficiency of Ridge top in repairing, roofing and installing gutters on our house and large shed.
Happy with roof repair that was completed but never received qoute for replacing 5 basement windows. Representative kept leading me on that he was working on a quote but never actually provided one. It was just very weird that he couldn't provide a quote for a simple window replacement project.
My review is a little late, we got our windows/doors done back in July 2025 - but I can truly say after getting them done and being into the winter season, my home holds heat way better than it did before. We were accepted with the WHEDA program for our windows and doors, and decided to work with Ridge Top Exteriors to get the job done. Overall we had a very positive experience. From start to finish, Quinn kept in contact with us as everything was getting approved, the status of our windows/doors, and what we were looking at for a start time to get everything done. The crew that did the installation was amazing. They were timely, so friendly, and kept everything clean when removing the windows. And fast, it ended up being a 3 day process to remove and replace all the windows and doors, with 1 day being cut short due to rain, but the crew team made sure to get everything closed up before the rain came so we didn't have any issues. Kevin was the onsite field manager, and he kept us up to date with everything going on daily and was great to speak with. Everyone we interacted with was friendly and professional which made the project go smoothly and I would highly recommend them to others looking for reliable window and door replacement.
Excellent customer service
The Ridge Top Representative that was our primary contact person, Michael, did a great job of staying in touch and explaining things during the process.
I would only recommend for the product. I trusted Joe Huston with helping me understand the insurance paperwork and was lied to. He told me my insurance would pay for all repairs but only half was paid by insurance. I was forced to pay the rest out of pocket. So I would not recommend Ridge Top Exteriors to anyone that has insurance involved.
Service and workmanship were excellent.
The sales team was honest, communicated well and was easy to work with.
Good job and great staff.
Jeff did a great job communicating timing and the timeline was as explained.
The sales rep added the manufactures warranty onto my bill when I repeatedly told him I did not want it. Then refused to remove it. Secondly, roofer put shingles on the valley wrong. When it rained, water bypassed the gutter system. Made lame adjustment to gutter put did not admit the shingles were laid wrong. I’ll never use this company again.
Exceptional communication from start to finish. All work was completed as expected and on time. All staff was friendly and accommodating.
I received 3 different estimates for my roofing project. Ridge Top Exteriors stood out in that they were not pushy. They came in at the best price and gave me alternatives to help me stay within my budget. Very professional. No game playing with scare tactics as I am a single older woman. I am very pleased with the sales aspect as well as the finished product. I have and will continue to recommend Ridge Top Exteriors. And as far as cleaning up I only found 2 nails in my yard! Pretty good if you ask me!!! 😉
Roof leaked around the chimney at first rainfall , service mgr came out and found that it was leaking around the old flashing, he caulked it and it hasn't leaked so far. I would think with a new roof that new flashing would be installed.
When I went up in the attic I saw that the boards for the ridge vents were not cut in. On one section of the roof and only cut on one side of the roof joint on the other section.
The service mgr agreed that the ridge vents were installed improperly. Service mgr said he would get with Connor Ball, have not heard back.
Once our job was scheduled the workers were timely, polite and worked hard to get our project done.
Workmanship is very good, we have had no adverse problems since our roof was completed.
Excellent value for price and constant contact with crew members. We had a new roof and siding installed, and several windows replaced. Ridge Top was chosen over four other companies.